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    Sheraton Kona Resort & Spa at Keauhou Bay

    78-128 Ehukai Street, Kailua-Kona, Island of Hawaii, HI 96740-2525
    (808) 930-4900
    Hotel website
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    2017-10-302017-10-31
    1 room, 2 adults, 0 children
     20 people are viewing this hotel
    US$218
    US$169
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    Traveller (1758)
    Room & Suite (421)
    Storyboard
    Overview
    • Excellent30%
    • Very good37%
    • Average19%
    • Poor9%
    • Terrible5%
    Travellers talk about
    “manta rays” (343 reviews)
    “water slide” (136 reviews)
    “keauhou bay” (108 reviews)
    Free Internet
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Sheraton Kona Resort & Spa at Keauhou Bay
    Special Offer: Pack for Paradise
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    Write a Review
    Reviews (2,636)
    There are newer reviews for Sheraton Kona Resort & Spa at Keauhou Bay
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    201 - 205 of 2,368 reviews

    Reviewed 27 April 2017 via mobile

    Everything from check in to check out was exceptional. Friendly and welcoming, attention to detail. My husband has strict dietary restrictions due to allergies and it was adhered to by this hotel, impressive! Above and beyond! Housekeeping was exceptional, concierge was exceptional. Our reservation was...More

    2  Thank maddierit
    Reviewed 26 April 2017

    This hotel was okay. A bit dated here and there but our room was clean and the bed very comfortable. We had a partial ocean view and the lanii was a nice place to have coffee. There were not many amenities. We ate at Ray's...More

    2  Thank Susan S
    Reviewed 26 April 2017

    The setting, grounds, and public areas of this resort are absolutely beautiful. Unfortunately the rooms could use some updating. The tub in my room looked a bit stained, and one of the towel bars fell off in my hand. But the view from the balcony...More

    1  Thank Marcia P
    Reviewed 25 April 2017

    Obvious that this is an older resort. The rooms are pretty decent. Comfortable bed. Great pools. Make sure you read the fine print, I was surprised to find out there is a 26 dollar per day resort fee. Walter at the front desk provided excellent...More

    1  Thank Jessica E
    Management response:Responded 27 April 2017

    Aloha Jessica E, We are thrilled Walter took such great care of you at the front desk, he will be excited to hear it. We apologize in regards to the miscommunication of our resort charge. Mahalo for your valuable feedback as it has been shared...More

    Reviewed 24 April 2017

    My mother and I stayed from April 08th-18th 2017. The lobby area is very nice and we were tended to quickly by a pleasant lady. Our room was a large, nice room with a sufficient amount of storage. The beds were really comfortable and the...More

    2  Thank TouheyMichelle80
    Hilton Waikoloa Village
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    Royal Kona Resort
    2,913 reviews
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    Holiday Inn Express Hotel & Suites Kailua-Kona
    441 reviews
    #2 of 14 hotels in Kailua-Kona
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Pool
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Pool
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$185 - US$455 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Top resorts Hotel in Kailua-Kona
    • #3 On the Beach Hotel in Kailua-Kona
    • #3 Green Hotel in Kailua-Kona
    • #6 Family Hotel in Kailua-Kona
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 521
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Booking.com, Hotels.com, Expedia, Cheap Tickets, Cancelon, Orbitz, Hotwire, TripOnline SA, HotelsforEveryone, HotelQuickly, Evoline ltd and HotelsClick so you can book your Sheraton Kona Resort & Spa at Keauhou Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Hawaii >
    • Island of Hawaii >
    • Kailua-Kona
    • Also Known As
    • Sheraton Keauhou Bay Hotel Kailua-Kona ,
    • Sheraton Keauhou Bay Resort And Spa ,
    • Sheraton Kailua-Kona ,
    • Sheraton Keauhou Bay Resort & Spa ,
    • Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona
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    Traveller (1758)
    Room & Suite (421)
    Pool & Beach (269)
    Dining (115)
    Hotel & Grounds (1397)
    Bathroom (56)
    Business Centre & Event Rooms (14)
    Family and Play Areas (4)
    Nearby
    Sponsored by:
    Hilton Waikoloa Village
    8,036 reviews
    41.52 km away
     
    Royal Kona Resort
    2,913 reviews
    8.54 km away
     
    Courtyard by Marriott King Kamehameha's Kona Beach Hotel
    3,022 reviews
    9.71 km away
     
    Holiday Inn Express Hotel & Suites Kailua-Kona
    441 reviews
    9.35 km away
     
    Nearby Restaurants
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    1,818 reviews
    1.57 km away
    Bianellis Gourmet Pizza & Pasta
    443 reviews
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    Kenichi Pacific
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    Rays on the Bay
    1,090 reviews
    .08 km away
    Nearby Attractions
    Anelakai Adventures
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    .43 km away
    Sea Paradise Tours
    638 reviews
    1.44 km away
    Sea Quest Rafting and Snorkeling Adventure
    191 reviews
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    Eka Canoe Adventures
    188 reviews
    .42 km away
    Ask a question
    Questions & Answers
    439KarlaB
    18 October 2017|
    AnswerShow all 3 answers
    Response from Marcia P | Reviewed this property |
    I was there last April so don't know the current status of renovations. My room did indeed need some updating, but it was still nice.
    2
    Votes
    Ali A
    26 September 2017|
    AnswerShow all 4 answers
    Response from Mary U | Reviewed this property |
    I agree with the comments noted by the other reviewers. The resort grounds are beautiful and the pool area is really nice. There is no beach to sit on but the views are beautiful and there are many public beaches close by... More
    0
    Votes
    Ali A
    26 September 2017|
    AnswerShow all 6 answers
    Response from MAChivers | Reviewed this property |
    I don't have a single negative thing to say about the hotel. It is absolutely beautiful and the views are amazing!! When we were there it was for a business trip for my husband so they suggested the hotel. At first I... More
    0
    Votes
    Room Tips
    "The suites are fabulous, especially the one with the oversized patio overlooking the ocean."
    Read review
    ""Partial ocean view" may mean anything with any sliver of ocean visible. Try to get something on..."
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    "Ocean Front has the best views"
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    "This is a large resort. Specify your needs in advance. Our rooms were spacious but need updating."
    Read review
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