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    Sheraton Kona Resort & Spa at Keauhou Bay

    78-128 Ehukai Street, Kailua-Kona, Island of Hawaii, HI 96740-2525
    (808) 930-4900
    Hotel website
    Lowest prices for your stay
    Nov 5 Nov 6
     21 people are viewing this hotel
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    Traveller (1758)
    Room & Suite (421)
    • Excellent30%
    • Very good37%
    • Average19%
    • Poor9%
    • Terrible5%
    Travellers talk about
    “manta rays” (343 reviews)
    “water slide” (136 reviews)
    “keauhou bay” (108 reviews)
    Free Internet
    Breakfast Buffet
    Non-Smoking Hotel
    Room Service
    Poolside Bar
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Sheraton Kona Resort & Spa at Keauhou Bay
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    Reviews (2,636)
    There are newer reviews for Sheraton Kona Resort & Spa at Keauhou Bay
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    211 - 215 of 2,368 reviews

    Reviewed 21 April 2017 via mobile

    Don't get me wrong. The resort is decent. Just not as good as it should be. Especially for what you have to pay for it. The rooms are clean but need to be updated. The bathrooms especially. The tub was very old and had paint...More

    1  Thank Kirk C
    Response from Sheraton T, Manager at Sheraton Kona Resort & Spa at Keauhou BayResponded 24 April 2017

    Aloha, Thank you for choosing to stay at the Sheraton Kona. We value your feedback and will share this with our management team. We recently started our capital re-investment into the hotel which will target a refresh to our guest rooms. We hope to have...More

    Reviewed 21 April 2017

    Although some people are complaining about the bathrooms being a bit tired after 50 years, this hotel has beautiful pools (one is open 24/7, lovely rooms with great comfortable beds, amazingly friendly, helpful, accommodating staff (maybe to compensate for the slightly old bathrooms), great views...More

    2  Thank Angela R
    Reviewed 19 April 2017

    Positives: Pool is amazing! Staff are nice and friendly. Negatives: It is an older building. Sheraton is just a label and after this experience you are not paying for a quality high service you are meant to associate with the label! Shame on you Sheraton!...More

    Review collected in partnership with statravel.com
    4  Thank kuhnenm
    Management response:Responded 21 April 2017

    Aloha kuhnenm, Mahalo for staying with us at the Sheraton Kona. We are thrilled you enjoyed our pool and our staff took great care of you! We apologize in regards to the miscommunication about our great environment program called Make a Green Choice. We thank...More

    Reviewed 19 April 2017

    My husband had a business trip to Kona - The girl's and I invited ourselves! Having never been before I did 6 months of research, lots of advice from friends and finally decided to contact the concierge at the Sheraton. We got extremely lucky and...More

    1  Thank MAChivers
    Reviewed 18 April 2017 via mobile

    Firstly Erin and Marvin you two single handedly turned what was an amazing honeymoon/birthday for my wife to an unforgettable one thank you. The resort is great free bikes to get around if you so desire and also free access to the Kona trolley saving...More

    2  Thank Aaron G
    Royal Kona Resort
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    3,024 reviews
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    Awards & Recognition
    GreenLeadersSilver level
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Pool
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Pool
    • Tennis Court
    • Heated pool
    • Outdoor pool
    • Price range
    • US$185 - US$454 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Top resorts Hotel in Kailua-Kona
    • #3 On the Beach Hotel in Kailua-Kona
    • #3 Green Hotel in Kailua-Kona
    • #6 Family Hotel in Kailua-Kona
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 521
    • Reservation Options
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    • Location
    • United States >
    • Hawaii >
    • Island of Hawaii >
    • Kailua-Kona
    • Also Known As
    • Sheraton Keauhou Bay Resort And Spa ,
    • Sheraton Keauhou Bay Hotel Kailua-Kona ,
    • Sheraton Kailua-Kona ,
    • Sheraton Keauhou Bay Resort & Spa ,
    • Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona
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    Traveller (1758)
    Room & Suite (421)
    Pool & Beach (269)
    Dining (115)
    Hotel & Grounds (1397)
    Bathroom (56)
    Business Centre & Event Rooms (14)
    Family and Play Areas (4)
    Sponsored by:
    Hilton Waikoloa Village
    8,037 reviews
    41.52 km away
    Royal Kona Resort
    2,914 reviews
    8.54 km away
    Courtyard by Marriott King Kamehameha's Kona Beach Hotel
    3,024 reviews
    9.71 km away
    Holiday Inn Express Hotel & Suites Kailua-Kona
    441 reviews
    9.35 km away
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    18 October 2017|
    AnswerShow all 3 answers
    Response from Marcia P | Reviewed this property |
    I was there last April so don't know the current status of renovations. My room did indeed need some updating, but it was still nice.
    Ali A
    26 September 2017|
    AnswerShow all 4 answers
    Response from Gary B | Reviewed this property |
    We were there in may and thoroughly enjoyed the hotel.
    Ali A
    26 September 2017|
    AnswerShow all 6 answers
    Response from MAChivers | Reviewed this property |
    I don't have a single negative thing to say about the hotel. It is absolutely beautiful and the views are amazing!! When we were there it was for a business trip for my husband so they suggested the hotel. At first I... More
    Room Tips
    "The suites are fabulous, especially the one with the oversized patio overlooking the ocean."
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    ""Partial ocean view" may mean anything with any sliver of ocean visible. Try to get something on..."
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    "Ocean Front has the best views"
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    "This is a large resort. Specify your needs in advance. Our rooms were spacious but need updating."
    Read review
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