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Sheraton Kona Resort & Spa at Keauhou Bay

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Traveller (2041)
Room & Suite (620)
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Ratings and reviews
GreenLeaders Silver level
  • Excellent29%
  • Very good37%
  • Average20%
  • Poor9%
  • Terrible5%
Travellers talk about
“rays on the bay”(418 reviews)
“manta ray”(111 reviews)
“keauhou bay”(118 reviews)
View all reviews
What's included
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
4 Star Hotel
Enjoy the diversity of Hawaii's Big Island with family and friends at Sheraton Keauhou Bay Resort & Spa. From stargazing atop majestic Mauna Kea to tours of nearby Kona Coffee farms, you'll be close to the best of Hawaii as a guest of our Kailua-Kona hotel.
Offers from Sheraton Kona Resort & Spa at Keauhou Bay
Special Offer: Sunsational Savings
Hotel deals
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Location and contact
78-128 Ehukai Street, Kailua-Kona, Island of Hawaii, HI 96740-2525
Hotel website
21.8 km to Keahole Airport
21 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
Aug. 5Aug. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,969)
There are newer reviews for Sheraton Kona Resort & Spa at Keauhou Bay
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All reviewsrays on the baymanta raykeauhou baythe big islandself parkingcoffee bara mountain view roomfree trolleyocean frontbreakfast buffetgreat poolpool staffpool sideoceanfront roombeautiful groundsrental carbit dated
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371 - 375 of 2,668 reviews
Reviewed August 11, 2017

Hotel Grounds: Beautiful, lush, quiet with an amazing view of the sunset Hotel: Hotel was beautiful, well maintained and all staff were extremely friendly. Rooms: We stayed in an Ocean-Front room, ground unit right behind the main pool. We had an amazing view of the...More

Thank Trisha D
Reviewed August 11, 2017 via mobile

Firstly, I was really impressed that the Sheraton is supportive of a community cat initiative. Feral cats are a huge problem for the island and as an animal lover I found this very distressing in other places, to know that these kitties are all sprayed...More

Thank Chantelle J
Reviewed August 9, 2017 via mobile

I had originally planned on giving this hotel 4 stars, but on our final night there we were walking to our car to drive to dinner, and a valet speeding through the parking lot in the dark almost hit us. It was raining and he...More

1  Thank Kira L
Management response:Responded August 10, 2017

Aloha Kira L, Thank you for taking the time to share your feedback with our team. We greatly appreciate your valued insight as we are constantly looking for ways to improve. We sincerely apologize for the less that favorable experience you had with our valet...More

Reviewed August 9, 2017

This large hotel is in a quiet corner of Kona. It is on the sea but there is no beach, typical for this part of the Big Island. The hotel is large with wings leading in all directions, making it difficult to get around. Our...More

1  Thank pjgriffiths10
Management response:Responded August 10, 2017

Aloha pjgriffiths10, Thank you for taking the time to share your feedback with our team. We apologize for the unpleasant incidences you describes and want you to know that we have shared your feedback with our management team so that they my address the issues...More

Reviewed August 9, 2017

This hotel isn't convenient unless one has access to a car. There is a free trolley service, however it doesn't run at night. This means very few options for dinner. we were here for four nights and our room was only properly serviced once ie:...More

1  Thank sueandjim78
Management response:Responded August 10, 2017

Aloha sueandjim78, Thank you for choosing to stay with us here at the Sheraton Kona. We greatly appreciate feedback as we are always looking for ways to improve our services and offerings for our guests. Your helpful insights regarding your recent stay will allow us...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Pool
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Pool
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$183 - US$434 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Kailua-Kona
#4 On the Beach Hotel in Kailua-Kona
#4 Top resorts Hotel in Kailua-Kona
#6 Family Hotel in Kailua-Kona
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$183 - US$434 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Kailua-Kona
#4 On the Beach Hotel in Kailua-Kona
#4 Top resorts Hotel in Kailua-Kona
#6 Family Hotel in Kailua-Kona
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (2041)
Room & Suite (620)
Pool & Beach (296)
Dining (214)
Amenities (111)
Business Centre & Event Rooms (19)
Family and Play Areas (4)
Questions & Answers
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JO ANN C
June 1, 2018|
AnswerShow all 11 answers
Response from Sal C | Reviewed this property |
About 100 miles and 3 hour drive. This property is minimally impacted and that is extremely dependent on the wind.
3
Votes
JO ANN C
June 1, 2018|
AnswerShow all 7 answers
Response from Ryan J | Reviewed this property |
It is completely safe to travel to the island and stay at the Sheraton Resort. The flow is nearly 100 miles away from our resort and approximately a 2.5 hour drive.​ There is absolutely no reason to change or alter your... More
1
Vote
lLP1031
February 4, 2018|
AnswerShow all 13 answers
Response from WDLuisi | Reviewed this property |
Unfortunately, unlike Honolulu, there are no hotel shuttles. Well I guess I shouldn't say all hotel don't have shuttles since I can't confirm that, but Sheraton Kona and others I have stayed did not. Its rent a car, or... More
1
Vote
Room Tips
"Choose Ocean view away from pool"
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"All floors we visited smelled of mold, pick a room in another hotel."
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"Asked for a newer or recently updated room"
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"Difficult based on my room."
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