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We had a terrible experience checking into this hotel. Michelle at the front desk needs some customer service training. MANY of us waited for check in that was pushed off until her shift change. Wet, Cold, and waiting, for her to giggle, sing, Make up...More
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1 Thank soon2banElliott
Response from GmHotelEdgewater, General Manager at Best Western Plus Edgewater HotelResponded 21 September 2017
Thank you for taking the time to review our property, so we may use that information to help with our follow up training to create a better experience for our guests. We are very sorry that you where unhappy with your check in at our...More
The Best Western is a good place to stay, especially if you come in on the train like we did. Their van will pick you up at the train station & you can have your bags arranged to be collected for you. The rooms are...More
I arrived early and they were able to allow me to check in since they had the availability which took a lot of stress off from the beginning. The room is adequate size for one person or a couple and perhaps small children. Having the...More
I'd stay here again. Nothing special but a good solid place to lay your head for a night or two. Right on the bay. My room was clean, comfortable and while it had a 70ish vibe. did the job. The fireplace in the lobby is...More
Basic best western room which was clean and standard. The view from the balcony was great you could see salmon jumping and otters frocking in the water. The location is very convenient to the sea life center and several restaurants. A cab ride is 5...More
The hotel is an easy walk to the Sealife Center that is well worth a visit. It's also only a few blocks from the Seward History Museum that chronicles the 1964 earthquake and tsunami. Also worth a visit. The hotel does offer... More
The hotel is an easy walk to the Sealife Center that is well worth a visit. It's also only a few blocks from the Seward History Museum that chronicles the 1964 earthquake and tsunami. Also worth a visit. The hotel does offer a free shuttle to the other end of town. We spent three days there and did not have a car. We got along just fine. If you are coming/going on a ship or the train, contact the hotel ahead of time to let them know and they will arrange a free pickup for you. Nice little restaurant right across the street for dinner. Small menu, but everything was delicious!