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Older hotel, 3 blocks from Space Needle. Arrived at hotel around 1PM PT, although rooms were ready, they did not let us check in until 3PM PT. The staff changes shifts at 3PM PT and the early shift apparently did not want to take the...More
This was a really nice hotel. It was close to the Space Needle and some small stores. You can take the monorail from the Needle to the famous Pike Market. Hotel offers a free breakfast, hot and cold items. 24 hour coffee. The breakfast seating...More
Response from Lindsay H, Front Office Manager at Holiday Inn Express Seattle City CenterResponded 1 week ago
Thank you for sharing your experience at our hotel. We're so glad that you enjoyed our property, and that the location worked well for you! We hope to have you back again in the future!
The HI Express City Center provides a good central location for visiting Seattle. You are blocks from the Space Needle and all its family-oriented attractions, blocks from great downtown shopping and just a mile or so. — easy walking there, not as easy coming back...More
We only stayed one night just prior to our cruise. We had a great view of the Space Needle from our room and it was within walking distance. Standard hotel breakfast and the room was clean and comfortable. We were able to book a shuttle...More
Good points: neat and clean rooms. Bathroom was adequate. Breakfast was fine.
major confusion at check in because we had booked multiple rooms
Mistake in the billing, due to the multiple rooms. This was not discovered until we checked credit cards later. The bills...More
Response from Lindsay H, Front Office Manager at Holiday Inn Express Seattle City CenterResponded 2 days ago
Thank you for your candid feedback of our Hotel. We deeply regret that you had a poor experience at our property, and that we did not meet your expectations. I am addressing this with my team right away, as we strive for better...More