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About
#78 of 114 hotels in Seattle
Location
Cleanliness
Service
Value
Hotel Nexus offers a fun motel-like, Pacific Northwest experience in North Seattle close to shopping and area medical centers, convenient to all of greater Seattle. The hotel offers complimentary hot breakfast buffet; complimentary area shuttle to LOCAL HOSPITALS ONLY, high-speed wireless Internet; free parking, business center, fitness center and an award winning local fare restaurant.. Guestrooms include granite counter-tops, hardwood furnishings, Serta Perfect Sleeper Plush beds, refrigerators, microwaves, coffeemakers, hair dryers, irons/ironing boards, and cable TV. Dogs allowed in specific rooms for a fee.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Parking
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Vending machine
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Telephone
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, Spanish, Chinese, Korean
Hotel links
Location
42Car recommended
Grade: 42 out of 100
42Restaurantswithin 1 km
4Attractionswithin 1 km
2140 N Northgate Way, Seattle, WA 98133-9007
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1251Reviews20Q+A100Room tips
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All staff members were polite and helpful The dining area was always clean and well stocked. Housekeeping responded as needed and management was present and keeping everything moving forward. Parking was always available
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Review collected in partnership with this hotel
Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from bridgit adala, General Manager at Hotel Nexus, BW Signature Collection
Responded 2 days ago
Dear Ireed2023. Thank you for the gracious rating you shared regarding your stay at the hotel nexus. It is guests like yourself that give us the pleasure of serving. My team and I work tirelessly each day to ensure our guest experience is exceeded and we are glad to have achieved that during your stay. We look forward to being of service to you in the near future. Be Safe. Best,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
If you need to stay in this area (Northgate) this is a clean and comfortable choice. The neighborhood seemed a little sketchy but the hotel parking lot was freshly paved, the room was clean, and the grab-and-go breakfast had a lot more food and variety in it than we expected. We did not hear other guests after 10:00 PM and slept well. No safety issues at all. Oh, we also were pleased to have a refrigerator, microwave, and coffeemaker in the room. We didn't use the coffeemaker but it was handy to have a nice-sized fridge so we could keep some groceries cool.
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Review collected in partnership with Best Western
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Peter Smiley, General Manager at Hotel Nexus, BW Signature Collection
Responded Aug 29, 2022
I appreciate the time you have taken to write a review and am grateful for your support of our hotel. Our goal is always to exceed your expectations and I am so happy to hear that your stay with us was a positive experience! Thank you again for your time and we look forward to seeing you in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel just maintains the bare requirements to make it average. They do nothing to make it enjoyable. The bed wasn’t comfortable, the elevator had a broken button and went to the 3rd floor every time it was used. The chair in our room was broken, but they replaced it. The soap dispenser in the shower barely worked and the microwave had buttons that did not work. The dog relief area was a joke, covered in trash and a cigarette receptacle. It was quiet on the back side though. Parking was tight, the spaces are small. I will look for a different place to stay the next time I visit family in Seattle.
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Review collected in partnership with Best Western
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from bridgit adala, General Manager at Hotel Nexus, BW Signature Collection
Responded 2 days ago
Dear HCGfamily. Thank you for being our guest and for taking the time to share your experience. We always aim to deliver a great experience to all our guests. However, we are truly sorry we did not meet some of your expectations. Our friendly associates are available 24/7 to accommodate any requests you may have, during your stay. I have forwarded your concerns to our engineering and housekeeping department to remedy the issues you faced immediately, so this does not occur again in the future. We do hope to get an opportunity to earn back your trust. Stay safe. Best,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The manager took very good care of my daughter, I was not present for the stay, 5 star establishment .. theres not much more to say, hands down I would stay there again, thank you so much for taking care of my daughter....
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Review collected in partnership with this hotel
Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from bridgit adala, General Manager at Hotel Nexus, BW Signature Collection
Responded 2 days ago
Hello BryansZ7839TU Thank you for being our guest and for sharing such wonderful feedbacck. I will be passing on your lovely comments to our front office manager Gregg Higgins. We are glad you had an amazing stay and look forward to welcoming you back soon. Stay safe
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rooms were clean, staff was very friendly and assisted with directions to get to the concert. Breakfast was top notch, but the room is small, it can get crowded, we had breakfast in the lobby. Parking was tight since we arrived after midnight, not a major issue. All in all we will definitely come back again.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from bridgit adala, General Manager at Hotel Nexus, BW Signature Collection
Responded 2 days ago
Hello Fjones2323. Thank you for taking the time to share your wonderful feedback about your stay with us. We would love to be of service to you whenever your travels bring you back to the area. Stay safe Best,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Due to family member's unexpected overnight stay at local hotel, was in need of immediate hotel. Manager and staff could not have been more accommodating. Adjacent Saffron Restaurant was also a bonus - delicious food.
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Review collected in partnership with Best Western
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from bridgit adala, General Manager at Hotel Nexus, BW Signature Collection
Responded 2 days ago
Thank you for sharing your wonderful experience Palm desert Mom. We hope to be of service to you again in the future. Stay Safe
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Too far to walk to central city but the walk to the train station is only about 10 minutes. Have always felt safe walking to and from the station, even late at night. Lovely military cemetery nearby to walk around and get some quiet time.
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Review collected in partnership with Best Western
Date of stay: July 2023
Value
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from bridgit adala, General Manager at Hotel Nexus, BW Signature Collection
Responded Jul 27, 2023
Thank you for such kind comments about your stay at the Hotel Nexus Jason and Tracey. It is guests like yourself that give us the joy of serving. We hope to welcome you back again soon, for another exceptional stay. Stay safe. Best,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
the girl with the beautiful curls that works at the front desk, she was amazing. she was always complimenting me and she was just the sweetest ever. I look forward to stay at hotel nexus with my family again.
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from bridgit adala, General Manager at Hotel Nexus, BW Signature Collection
Responded Jul 19, 2023
Thank you for such kind words. I will pass on your sweet comments to Renee our front desk superstar!! Look forward to welcoming you again soon for another exceptional stay. Stay Safe Bridgit Adala General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were in town for the MLB All Star Game. Everything was very expensive, but this hotel was reasonable and did not have horrid reviews. It was fine! It's an old Red Roof Inn that has been completely redone and is no longer part of the franchise. It's clean and safe. The breakfast is standard hotel free breakfast fare. It's fine. We just had cereal which is frankly what we have at home. We could walk to the train (maybe a mile) to easily get downtown. When we asked for our room to be refreshed, it was. The front desk could answer our questions. There is an amazing taco truck across the street. We did not find the restaurant on the property parking lot to send up smells, like other reviewers did, and we were on that side of the hotel. If you don't mind taking public transportation to and from the downtown area, this is a great value. …
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: If you don't mind public transportation, it's just a train ride to downtown. Many desk staff...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from bridgit adala, General Manager at Hotel Nexus, BW Signature Collection
Responded Jul 19, 2023
Hello Patricia. We are very pleased you had a wonderful stay with us and hope to welcoming you again soon whenever you visit the North gate area. Best, Bridgit Adala General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Terrible experience will not stay there again. Will not recommend it. Service is lacking, didn't get the room that I reserved, and food was not good. You have to have a appointment to use business, fitness centers, as well as the laundry. And the pool had not been maintained for a very long time.
Read more
Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from bridgit adala, General Manager at Hotel Nexus, BW Signature Collection
Responded Jul 19, 2023
Hello D5781ZMedgars. I am so sorry your stay fell short of expectations. We appreciate you bringing the issues you faced to our attention,so we make sure these are addressed right away. Thank you for taking the time to share, we hope to get another opportunity to earn back your loyalty. Stay Safe. Best, Bridgit Adala General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$140 - US$221 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nexus hotel
FORMERLY KNOWN AS
Hotel Nexus
LOCATION
United StatesWashingtonSeattleNorthgate
NUMBER OF ROOMS
169
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Claim Your ListingHotel Nexus, BW Signature Collection - UPDATED 2023 Prices, Reviews & Photos (Seattle, WA) - Tripadvisor
Frequently Asked Questions about Hotel Nexus, BW Signature Collection
Which popular attractions are close to Hotel Nexus, BW Signature Collection?
Nearby attractions include Regal Thornton Place Stadium 14 & IMAX (0.9 km), Facere Jewelry Art Gallery (0.9 km), and VR Xplore (0.6 km).
What are some of the property amenities at Hotel Nexus, BW Signature Collection?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hotel Nexus, BW Signature Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Nexus, BW Signature Collection?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Nexus, BW Signature Collection?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Nexus, BW Signature Collection?
Conveniently located restaurants include Saffron Grill, Watershed Pub & Kitchen, and Stanford's Northgate.
Are there opportunities to exercise at Hotel Nexus, BW Signature Collection?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hotel Nexus, BW Signature Collection have an airport shuttle?
Yes, Hotel Nexus, BW Signature Collection offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Nexus, BW Signature Collection?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Hotel Nexus, BW Signature Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Nexus, BW Signature Collection offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.