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The Maxwell Hotel - A Staypineapple Hotel

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#9 of 100 Hotels in Seattle
Certificate of Excellence
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The Maxwell Hotel - A Staypineapple Hotel
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2,373 Reviews from our TripAdvisor Community

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There are newer reviews for The Maxwell Hotel - A Staypineapple Hotel
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Showing 2,275: English reviews
Zurich, Switzerland
Reviewed 4 April 2015

The hotel is very close to the city centre and just walking distance from the Space Needle but at the same time in a much cosier neighbourhood, Queen Anne, a couple of blocks away from lake Union. The room was spacious, quiet and nicely decorated. Super comfortable beds and all necessary equipments for a short or long stay (micro-wave and...

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Helpful?
Thank baol1969
Stan K, General Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Thank you! What a pleasure it was to read your review of your experience with us. We too love our location and the easy access to all of the best that Seattle has to offer. I am happy to see that you enjoyed our fabulous new beds and bedding and that the many other special and complimentary amenities caught your...

Reviewed 31 March 2015

This was our second stay at the Maxwell and I know for sure we'll be back. It's beautiful hotel in a great location. This visit we got to enjoy the down comforters. We were on the 4th floor near the elevators but no issues with noise whatsoever. For an environmentally conscious hotel, I was surprised to see that they still...

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1Thank rspswrl
Stan K, General Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Thanks for staying with us again and also for your thoughtful review of your most recent experience. We are pleased to hear that you too enjoyed our new bedding... and that you are already thinking of your next visit. Your business is appreciated and we will look forward to welcoming you back soon. Sincerely, Stan Kott, General Manager

Reviewed 30 March 2015

I have stayed here twice in 2 years. Both times I've accidentally forgotten an item. One being a very expensive flat iron! This last weekend I left a pair of shoes. I called back right away. I had to keep calling to someone to call me back! In the end, both times now, the items have not been located!! I...

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Helpful?
Thank Leana J
Stan K, General Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Dear Leana, Thank you for your feedback and please accept my apologies for your concerns. In checking with our team this morning, we have not had any shoes turned in thus far to lost and found. I will look into this further, and contact you later today. Sincerely, Stan Kott, General Manager

Reviewed 29 March 2015 via mobile

This hotel is like no other. The room was beautiful, very clean, best bed/ night sleep I've ever had at a hotel. They wash their comforters everyday and are very nice. It's in a great location and I highly recommend staying here if you're going to seattle! Only problem is their wifi connection isn't very great. I could not use...

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Helpful?
Thank Connor D
Stan K, General Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Dear Connor, Awesome... love your feedback and accolades pertaining to your room, bed, and sleep experience. I'm sorry that you experienced difficulties with the Wi-Fi in your room and I will certainly have it checked out. Your recommendation is greatly appreciated, and we hope you'll be back to see us again soon. Sincerely, Stan Kott, General Manager

Reviewed 28 March 2015

This hotel is definitely worth the price. Large nicely decorated room, large bathroom with walk-in shower, lots of nice touches to make you feel pampered. The beds are awesomely comfy pillowtops with 2 fluffy down comforters per bed. Location was about a ten minute walk from the space needle. Offstreet secure covered parking. We will definitely stay here next time...

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Helpful?
1Thank dawnfromchitown
Stan K, General Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Dear Dawn, Thanks so much for your feedback. We are quite proud and excited about all of our new bedding and have been hearing good things from guests such as yourself. We appreciate your mention of our convenient location and amenities and are pleased to know that we are now your hotel of choice here in Seattle. Best regards, Stan...

Columbus, Nebraska
Reviewed 26 March 2015

We recently traveled from Nebraska to Seattle Washington for a vacation as we had never been to Seattle. We started out looking for a pet friendly hotel as we thought we may be bringing our dog. Well we decided not to bring our dog but since We had booked the room we kept it and was so glad we did....

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Helpful?
Thank Jana S
Stan K, General Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Dear Jana, Thank you for your wonderful review and I am glad to see that one of our furry mascots, "Fluffy" has made a positive impression with you. Your kind remarks regarding Kevin, and other members of our front desk staff are certainly appreciated and I will enjoy sharing your feedback with them. I am glad to see that you...

Dublin
Reviewed 24 March 2015

Was in Seattle for work and this hotel is one of the recommended hotels by the company. It around a ten minute walk away from the Space needle and if you can try get a view of it from your hotel if they have availability. The hotel provides water, tea coffee for free and there are also basic slippers and...

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Helpful?
Thank Grainne777
Aaron L, Front Office Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Dear Grainne, That's fantastic that after such a long flight we were able to give you a comfortable and welcoming first Seattle experience! Thank you for the feedback on our new slipper and robe room amenities. They've been a hit with everyone! We're so happy that our continuing efforts to improve our guests' experience has been so positive. We'll be...

Witney, United Kingdom
Reviewed 22 March 2015

Excellent hotel, very close to the Space Needle and Chihuly Glass Garden, walkable distance to monorail stop that takes you directly to the city centre. The room was very nicely design, comfortable and very clean. Excellent bathroom, beautifully scented shower gel, shampoo and even hair conditioner. Small bar for breakfast (bagels, coffee, etc) and great pub with excellent choice of...

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Thank Agnieszka G
Aaron L, Front Office Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Agnieszka, Thank you for all the positive comments! Even on our gloomy December days the Space Needle still makes me stop and stare in awe. Our location to both the Needle as well as the other Seattle Center attractions is perfect in my opinion and I'm happy you were able to see them all! That City Pass sure is a...

Fairbanks, Alaska, United States
Reviewed 21 March 2015

This hotel was nearly the highlight of our trip to Seattle! I spent a lot of time trying to decide on a place to stay near local attractions and downtown, and someplace that we could easily catch a bus to the University of Washington. We could walk or bike nearly anywhere from this hotel (and the free bikes, helmets and...

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Helpful?
2Thank Emily B
Aaron L, Front Office Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Dear Emily B, What an awesome review!!! Thank for taking the time to share all the wonderful experiences you had both with us and in Seattle. At Pineapple Hospitality we "Know How To Say Yes!" Whether you're a light sleeper, need assistance getting around our city or just want a unique spot for good local food we do our best...

Reviewed 18 March 2015

I stayed at this hotel one summer ago with my family without a car. We were able to walk to every attraction. The hotel itself is in a weird spot but very accessible. The rooms were clean and very cute. Not alot of food places close by except the one in the hotel.overall a great stay!!

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Helpful?
Thank Emily C
Aaron L, Front Office Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Dear Emily, Thank you for your positive thoughts on our hotel! Should you find your way back to Seattle we would love to have you again. Our lower Queen Anne neighborhood does offer some hidden gems for food and we would love to share those with you. And don't forget about our Pineapple Express shuttle service! I'm a walker myself...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Room Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The spirit of Seattle comes alive at The Maxwell Hotel. Every member of our experienced staff delivers genuine service from the heart. Our colorful and original interiors provide a warm and inviting ambience with delightful details such as our large mosaic pineapple, commissioned mural paintings and children's art tiles accenting the indoor swimming pool. Fun, creative, and unexpected touches like these make this downtown Seattle hotel an original Seattle icon. A short pace from the Space Needle and other attractions, your perfect Seattle home awaits. Staypineapple at The Maxwell Hotel. ... more   less 

Additional Information about The Maxwell Hotel - A Staypineapple Hotel

Address: 300 Roy Street, Seattle, WA 98109-4114
Region: United States > Washington > Seattle > Magnolia / Queen Anne
Price Range: $240 - $549 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Maxwell Hotel - A Staypineapple Hotel 3.5*
Number of rooms: 139
Reservation Options:
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Hotel Style:
#8 Romantic Hotel in Seattle
#10 Family Hotel in Seattle
#16 Business Hotel in Seattle
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Questions & Answers

Here's what travellers have asked, with answers from The Maxwell Hotel - A Staypineapple Hotel staff and other travellers.
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Questions? Get answers from The Maxwell Hotel - A Staypineapple Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The view of the Space Needle is pretty choice.”
 of 5 bubbles 519pamelat, 13 Mar 2017 | Read review
“rooms closer to the core have more solid wifi”
 of 5 bubbles laurabG6698PH, 13 Mar 2017 | Read review
“Opt for a Space Needle View, the suites are really worth the extra money.”
 of 5 bubbles shann0nm00dy, 12 Mar 2017 | Read review
“Clean, trendy and close to Seattle center”
 of 5 bubbles sunnyc304, 12 Mar 2017 | Read review
“Get the rooms facing the street, 3rd floor or higher and you get a nice view of the Space Needle.”
 of 5 bubbles ddelatorre2, 7 Mar 2017 | Read review
5 of 5