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The Maxwell Hotel - A Staypineapple Hotel

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#9 of 100 Hotels in Seattle
Certificate of Excellence
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The Maxwell Hotel - A Staypineapple Hotel
The Maxwell Hotel - A Staypineapple Hotel
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2,405 Reviews from our TripAdvisor Community

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There are newer reviews for The Maxwell Hotel - A Staypineapple Hotel
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Showing 2,307: English reviews
Palm Desert, California
Reviewed 29 November 2014 via mobile

Pros:Very clean hotel,seems like brand new.staff good.walking distance to space needle. Cons:loud you could hear people walking by in the street and cars passing by even when it is raining.Plus you get better deal by reserving online like sites like Expedia.

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Helpful?
1Thank Ramidaher
MarcoBaumann, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Hello Ramidaher, Thanks for staying with us and giving an account of your experience. We hope to welcome you back in the future. We can assure you that the lowest available rates can be found by booking with us directly. We hope to see you again! Marco

Belgaum, India
Reviewed 26 November 2014 via mobile

The hotel is located at an ideal location for those visiting the Gates Foundation. Clean, well furnished rooms have all the amenities essential for a business travelers. The bar and restaurant is well appointed, the staff is very friendly and helpful. There are some small, but, wonderful restaurant within a block proving an ideal setting. The area is quiet and...

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Helpful?
Thank ChivasG
MarcoBaumann, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Dear SSGOUDAR, It was great to have you as our guest during your stay in Seattle! We're delighted that our team impressed with their service and that the location was convenient for your needs. We hope to be your home hotel every time your travels bring you to Seattle. Cheers! Marco

San Luis Obispo, California
Reviewed 25 November 2014

we are very happy staying here. The staff are amazing and helpful, the decor is darling, the attention to detail is spot on, the rooms are big and the bathrooms also have plenty of space. Their photos don't lie. They also help you with directions, recommendations and there is a shuttle that takes you everywhere.

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Helpful?
Thank slolucky
MarcoBaumann, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Hello slolucky, Thank you for staying with us recently! We're delighted that our staff, amenities and location were a good fit for you! We hope to welcome you back to our beloved hotel soon! In the meantime, all the very best from Seattle! Marco

Lakebay, Washington
Reviewed 25 November 2014

A very nice and reasonably priced hotel in Seattle! I chose it for the proximity to the Key Arena and Seattle Center. The service staff were very friendly and attentive. The room we had was on the street side with a view of the Space Needle and was a great bonus. The rooms have some wonderful amenities, like excellent free...

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Helpful?
1Thank BCarit
MarcoBaumann, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Dear BCarit, Thank you for leaving your comments with us. We benefit from our guests feedback and are constantly evaluating our own service and programming at the hotel. Your nice words about the staff and hotel make us very happy and we hope to welcome you back again. We apologize that your experience with our parking was not the best....

St. Louis, MO
Reviewed 21 November 2014

We spent one night in this hotel and thought it was beautiful! The staff were extremely friendly and the rooms were spacious and very beautifully decorated. I loved that the floors were hardwood, however, the person above us must've had a horse staying with them because we heard clomping at all hours of the night. Oh, and the cupcakes that...

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Helpful?
Thank MastiffMommy
MarcoBaumann, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Dear MastiffMommy, Thank you for your kind words about our staff! We are delighted that your stay was made better! We will always have Pineapple cupcakes, so feel free to visit us again (and again). We're sorry that the upstairs neighbor was loud, however, we can assure you, we have had no livestock in the hotel! :-) Hope to see...

London, United Kingdom
Reviewed 20 November 2014

I stayed here for work this week and really appreciated everything about this little gem of a hotel which doesn't pretend to be something it is not... well everything except for the lack of breakfast place. Coffee and donuts don't do it for me...I'm trying low card at the moment! I am a real global citizen for work and spend...

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Helpful?
Thank gwynethh
MarcoBaumann, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Dear gwynethh, How lovely to read your account of your experience with us! We are so proud of our team and Melony is a shining example of our culture of hospitality. Sounds like our popcorn and coffee got you energized to work any time you were ready! We hope that your travels bring you back to any of our Pineapple...

Grand Rapids, Michigan
Reviewed 19 November 2014

A: Very clean & modern; comfortable beds & nice linens; perfectly quiet; excellent location in very fun Lower Queen Anne- 10 minutes from waterfront, downtown, Upper Queen Anne, Seattle Center. Friendly, helpful check in desk staff. Amazing food within a few blocks- Check out Pho Viet Anh for the most delicious Vietnamese fare, The Masonry for great artisan pizza &...

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Helpful?
1Thank Monica R
MarcoBaumann, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Hello there Monica R, Thanks for your ABCs... A) We are so proud of our team and our hotel and love it that we made a great impression on you. B) Thanks for the feedback, we all always working with our vendors to address scents and texture. C) We're sorry you experienced that clear lack of service. Even if we...

Denver, Colorado
Reviewed 16 November 2014

This hotel is at a great location and we love the nice decorations around this hotel. Staffs are very nice there and we can walk to a lot of attractions and restaurants. Our room has a nice view of Space Needle. It was a rainy day when we stayed there, so hopefully next time when we come to Seattle, we...

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Helpful?
Thank MCDwalker
MarcoBaumann, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Dear MCDwalker, We love you too! Thanks so much for staying with us! We will be sure to tune the bikes for your next adventure in our city! Thanks again and see you soon... Marco

Albuquerque
Reviewed 16 November 2014

The room was attractive and clean. The staff were pleasant and helpful. The hotel appears to be a rehab and the heating/cooling system is loud and disturbing to the otherwise quiet ambiance. There is no breakfast, which we knew but we will choose hotels WITH a breakfast in future. It is just too much hassle to go downstairs and pay...

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Helpful?
Thank ABQMiMi
MarcoBaumann, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Hello ABQMiMi! Thanks for taking the time to give us your feedback. Your kind words about our staff makes us smile. We apologize that our offering of warm and cold breakfast items from our espresso bar was not what you expected. We will continue to evaluate our amenities as we move forward in our evolution. Thanks again for your comments......

London
Reviewed 14 November 2014

Clean and comfortable room, nice walk-in shower, perfect location for my trip, plenty of bars and restaurants nearby, a block from main bus route downtown, friendly and helpful staff. And -- and this earns the fifth star -- free, fast, wifi everywhere with no stupid login when your iPhone or laptop wakes up. One very tiny criticism: the TV was...

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Helpful?
1Thank CitizenDave
MarcoBaumann, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Dear CitizenDave, What a lovely review of our hotel! Thank you for your kind words and for your mention of the HDMI ports... or lack thereof. We are actually working on a solution for the future....stay tuned. Feedback like yours and all our guests really plays a huge role in how we program our hotel. So, thank you for your...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Room Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The spirit of Seattle comes alive at The Maxwell Hotel. Every member of our experienced staff delivers genuine service from the heart. Our colorful and original interiors provide a warm and inviting ambience with delightful details such as our large mosaic pineapple, commissioned mural paintings and children's art tiles accenting the indoor swimming pool. Fun, creative, and unexpected touches like these make this downtown Seattle hotel an original Seattle icon. A short pace from the Space Needle and other attractions, your perfect Seattle home awaits. Staypineapple at The Maxwell Hotel. ... more   less 

Additional Information about The Maxwell Hotel - A Staypineapple Hotel

Address: 300 Roy Street, Seattle, WA 98109-4114
Region: United States > Washington > Seattle > Magnolia / Queen Anne
Price Range: $281 - $586 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Maxwell Hotel - A Staypineapple Hotel 3.5*
Number of rooms: 139
Reservation Options:
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Hotel Style:
#8 Romantic Hotel in Seattle
#10 Family Hotel in Seattle
#16 Business Hotel in Seattle
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Questions & Answers

Here's what travellers have asked, with answers from The Maxwell Hotel - A Staypineapple Hotel staff and other travellers.
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Questions? Get answers from The Maxwell Hotel - A Staypineapple Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a view room, make sure you know what the view is.”
DOCMKS, 22 Apr 2017 | Read review
“Make reservations early because they get heavily booked on weekends.”
hdk1934, 16 Apr 2017 | Read review
“Excellent location!”
andresmac23, 15 Apr 2017 | Read review
“If you have any walking limitations (I was in a walking boot), be sure to ask for a room not far from the elevator.”
cinnes45, 14 Apr 2017 | Read review
“If you want a view of the Space needle and sunshine go north, I think. Or just tell them you would like that view.”
grandmahutch, 10 Apr 2017 | Read review
5 of 5