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Holiday Inn Express & Suites North Seattle - Shoreline, an IHG hotel

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Traveller (34)
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Panoramas (6)
Room & Suite (104)

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About

#75 of 110 hotels in Seattle
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
The Holiday Inn Express Hotel & Suites, North Seattle is your home away from home. We invite you to experience the friendliness of our staff and greatness of a fine Seattle hotel. We are also nearby Seattle downtown, University of Washington (UW), Safeco Field, Key Arena, Seattle Waterfront, Seattle Aquarium, Washington State Convention & Trade Center, Northgate Mall, Shoreline Community College, Shoreline Conference Center and Woodland Park Zoo. Located just seven miles north of downtown Seattle, on Aurora Avenue North (Highway 99) with easy access to I-5, our location offers all of the convenience of downtown without the downtown inconvenience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Conference facilities
Baggage storage
Secured parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Meeting rooms
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Bottled water
Microwave
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, Spanish, Korean

Location

14115 Aurora Ave N, Seattle, WA 98133-6942
Holiday Inn Express & Suites North Seattle - Shoreline, an IHG hotel
350Reviews31Q+A65Room tips
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Kimberly M wrote a review Aug 2021
1 contribution1 helpful vote
I booked a three night stay at the Holiday Inn Express on Aurora Blvd in Seattle using credit card points on May 29. I drove to my destination on July 18 and the hotel was completely shut down, the signs were taken down and the parking lot closed off. I immediately called the nearest Holiday Inn and they were able to find rooms for my stay, however, they demanded I pay the full price. I’ve talked to multiple Holiday Inn employees and not ONE has admitted fault on behalf of Holiday Inn for not letting me know it was closed down. I was literally offered nothing despite there not being a place for me to stay. The employee, Ruth, told me I could only stay where I book - so in an abandoned building?! I ended up having to pay for other accommodations, which was incredibly expensive last minute during the summer months. This is by far the worst customer service experience I have ever received. I will avoid IHG at all costs. I did receive my credit card points back from my bank which definitely treated me with far more respect than IHG.
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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WintersR4beaches wrote a review Aug 2021
Hudson, Massachusetts214 contributions111 helpful votes
I've reviewed this hotel many years ago. We've stayed here regularly when visiting family. I just want to add how impressed I was when we were there in June of this year. COVID protocols were in place. Seattle had yet to lift some of the mask requirements. All the staff were masked up but what impressed me most was the breakfast. They usually have a selection of eggs, pancakes, bagels, cereal and muffins buffet style. Since that had to be canceled due to COVID I expected to get nothing or very little for breakfast but that was NOT the case. When we checked in we received a menu with most everything that appears at the breakfast buffet. We ordered our breakfast and the time we wanted it and it was in a "to go" box hot and ready to eat at our requested time. No, the Holiday Inn does not serve gourmet food however it was the same food we would have gotten had the breakfast buffet been open. The person at the front desk explained that there was construction going on nearby and the workers would stay there. They didn't want them to have to take out food from restaurants every day. I was impressed at the level of caring. Recently we stayed at a nice hotel in Maine (where most COVID restrictions were eliminated) for twice the price and got a granola bar and a packaged muffin or pastry. AND they charged us a resort fee! Thanks Holiday Inn Express Shoreline, see you next year!
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Date of stay: June 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Yoon wrote a review Jul 2020
Surrey, Canada39 contributions30 helpful votes
I went to this hotel with very low expectations. From the moment I arrived, The place was very modern and clean, With friendly staff who went above and beyond. Checked in and the rooms were exceptionally Clean. The problems that could improve is soundproofing the walls, getting the pool warmer and Making sure that the batter is in the pancake machine at all times.
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Date of stay: August 2019
Value
Rooms
Service
Room Tip: Any room is good, But I would pick the room in the ends of the hallway, and far from elevators
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kimberly Gaines, Owner at Holiday Inn Express & Suites North Seattle - Shoreline, an IHG hotel
Responded Jul 12, 2020
Thank you so much for your review and feedback on your recent stay with us. Although we appreciate all of your comments, our pool is currently closed by order of the governor and so the heat is turned off and guest are not permitted in this area. I do apologize for the inconvenience it will be back up and running when King county is at phase 4 per the governor.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jessica C wrote a review Jun 2020
15 contributions4 helpful votes
I was in town taking my dog to an orthopedic surgeon. The lovely employees working the front desk allowed me to check in early (I was already in town by 9am), and check out a bit late as well. Due to COVID, breakfast was to-go style, but made to order and right on time (with a courtesy call to let me know it was ready). The room was much larger than expected, and the WiFi kept up with me “working from home” during my stay. This hotel is a great value - even with the gym and pool off-limits due to the pandemic.
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Date of stay: June 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from hotelmanager379, Guest Relations Manager at Holiday Inn Express & Suites North Seattle - Shoreline, an IHG hotel
Responded Jun 30, 2020
Thank you so much for the stellar review on your recent stay with us. We are so happy we were able to accommodate your needs and make it a wonderful stay for you. We will look forward to your next stay with us. Thank you again for the amazing comments, as always thank you for choosing the Holiday Inn Express & Suites North Seattle Shoreline.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JanaTropicana wrote a review Feb 2020
Snohomish, Washington20 contributions30 helpful votes
I came back home from Phoenix for a family emergency. One of the family dogs was dying and she was at the Animal Medical Center of Seattle in Shoreline. Since I live two hours from the airport in Phoenix and had to do everything in a rush, my plane did not arrive until 10pm. I wanted to go straight to the hospital, which I did, but had no idea how many hours she had left. I called the hotel to say I would be checking in very late and a really rude person, Brock G., said 'How late? Because after 2am we count it as a no show". Even after I explained the situation. What I jerk. I finally got there about 1:30 am and fortunately there was a different person at the counter who was friendlier, But there are no decent hotels in the area, including this one, which I thought would be better. In general, any Holiday Inn Express that I've stayed at has been pretty bad for the price.
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Date of stay: February 2020
Rooms
Cleanliness
Service
Room Tip: Don't stay here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kim G, Manager at Holiday Inn Express & Suites North Seattle - Shoreline, an IHG hotel
Responded Feb 17, 2020
Thank you so much for taking the time to let us know about your experience. And we are so sorry for the loss of your dog. I have looked into your reservation with us as well as the phone call made to the front desk about arriving late. I do see that the front desk did ask you what time that way he better informed the next shift to hold off on running end of day. To ensure your reservation wasn't no showed and cancelled. We understand that with the hardship that you were going through how misunderstanding do happen. However after our investigation we see no wrong doing on our staffs part on your reservation. Our deepest condolences to you and your family over part of your family.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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britomart wrote a review Jan 2020
Los Angeles, California48 contributions3 helpful votes
Breakfast and the staff were excellent but that's all I can say that's good.No soundproofing between floors/walls. Sounded like the people above us were gonna come through the ceiling. Back and forth stomping/pacing like they were purposely trying to annoy the poor souls below them. Questionable location, sketchy people staying here.Swimming pool and hot tub looked like a health hazard with people letting their babies and toddlers use these facilities. Breakfast was actually quite good with a lot of selections.
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Date of stay: November 2019
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kim G, Manager at Holiday Inn Express & Suites North Seattle - Shoreline, an IHG hotel
Responded Feb 17, 2020
We are so sorry you didn't enjoy your stay with us. Let me reassure you that our hotel location is perfectly safe. As for the people we have staying with us. Most of them are companies and their employees with a family mixed in here and there. As our reviews from other guest show we are a diamond in the rough where our guest can come and feel like home. We have passed all health inspections throughout the hotel and keep the pool and hot tub at regulated temps and chemical balance that is checked throughout each day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marc B wrote a review Oct 2019
Hillsboro, Oregon142 contributions79 helpful votes
We enjoyed our stay, The one issue was LOCATION. North Seattle, Aurora Avenue is not one of the best of location in Seattle. No problem with the hotel, Clean room, good breakfast, courteous staff, good nights sleep. W stayed 3 nights and slept very well.
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Date of stay: October 2019
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Kim G, Manager at Holiday Inn Express & Suites North Seattle - Shoreline, an IHG hotel
Responded Feb 17, 2020
Thank you so much for the stellar review and feedback on your recent stay with us. We are so happy we were able to accommodate your needs and make it a wonderful stay for you. We will look forward to your next stay with us. Thank you again for the amazing comments, as always thank you for choosing the Holiday Inn Express & Suites North Seattle Shoreline.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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RichardGRigby wrote a review Oct 2019
Brisbane, Australia30 contributions29 helpful votes
It was an adequate hotel with good amenities. The rooms were clean, very spacious and well set out. Also, there was adequate storage space. Shopping facilities were not within easy walking distance. Staff were very helpful and friendly. We would stay here next time we visited this area.
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Date of stay: May 2019
Cleanliness
Service
Sleep Quality
Room Tip: Our room was number 305 and it was perfect for what we wanted.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kim G, Manager at Holiday Inn Express & Suites North Seattle - Shoreline, an IHG hotel
Responded Feb 17, 2020
Thank you so much for the stellar review and feedback on your recent stay with us. We are so happy we were able to accommodate your needs and make it a wonderful stay for you. We will look forward to your next stay with us. Thank you again for the amazing comments, as always thank you for choosing the Holiday Inn Express & Suites North Seattle Shoreline.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Edward R wrote a review Sep 2019
Flowery Branch, Georgia90 contributions57 helpful votes
Stayed at this hotel for 3 nights in August. I found the room to be very clean, and with a friendly front desk staff. The hotel is in a convenient area with I-5 access about a mile away. Road noise from Aurora Ave. did find its way into the room. In the evening it was a difficult to try to cross traffic and make a left turn out of the parking lot to head north. On the second day we returned tired from a hike only to find that at 3:30 our room still had not been refreshed, and that was disappointing. The breakfast bar was good; about what you would get if staying at a Hampton Inn. I would stay here again when in the area, but would try to get a room on the back side of the hotel farther from the Avenue.
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Date of stay: August 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Kim G, Guest Relations Manager at Holiday Inn Express & Suites North Seattle - Shoreline, an IHG hotel
Responded Sep 4, 2019
Thank you so much for the stellar review on your recent stay with us. We are so happy we were able to accommodate your needs and make it a wonderful stay for you. We will look forward to your next stay with us. Thank you again for the amazing review, as always thank you for choosing the Holiday Inn Express & Suites North Seattle Shoreline.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Malcolm Collins wrote a review Aug 2019
Jerusalem, Israel19 contributions20 helpful votes
The hotel is clean and comfortable and the complimentary breakfast up to Holiday Inn express standard but the location is not good. It is a located in not such a glamorous neighbourhood and the sound of traffic from the main road can be heard. If you are arriving by bus with cases, be careful when crossing the street as there is no sidewalk. Although hotels in Seattle are expensive, I felt that this hotel was overpriced for what it offered.
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Date of stay: June 2019
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kim G, Guest Relations Manager at Holiday Inn Express & Suites North Seattle - Shoreline, an IHG hotel
Responded Aug 26, 2019
Thank you so much for taking the time to let us know about your stay. We are so happy that you enjoyed your stay. We are located on the Highway in a urban area which is posted on all websites. However the area we are in are surrounded by residential and have some great parks for kids to play in or trails for bikers. We are comparatively priced for our area and the quality of service you are receiving. Thank you again for taking the time to let us know what you thought. We hope you had safe travels and we will see you again the next time you are in our area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ALSO KNOWN AS
holiday inn express hotel and suites seattle, holiday inn express seattle, holiday inn seattle, seattle holiday inn
LOCATION
United StatesWashingtonSeattle
NUMBER OF ROOMS
99
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Holiday Inn Express & Suites North Seattle - Shoreline, an IHG hotel - UPDATED Prices, Reviews & Photos (WA) - Tripadvisor

Frequently Asked Questions about Holiday Inn Express & Suites North Seattle - Shoreline, an IHG hotel
Which popular attractions are close to Holiday Inn Express & Suites North Seattle - Shoreline, an IHG hotel?
Nearby attractions include Granite Curling Club (1.0 km), Hive Virtual Reality Center (0.8 km), and Ross Dress for Less (0.7 km).
What are some of the property amenities at Holiday Inn Express & Suites North Seattle - Shoreline, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites North Seattle - Shoreline, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites North Seattle - Shoreline, an IHG hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites North Seattle - Shoreline, an IHG hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Holiday Inn Express & Suites North Seattle - Shoreline, an IHG hotel?
Conveniently located restaurants include Saltoro, Indo Cafe, and Taqueria El Sabor.
Are there opportunities to exercise at Holiday Inn Express & Suites North Seattle - Shoreline, an IHG hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites North Seattle - Shoreline, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express & Suites North Seattle - Shoreline, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Holiday Inn Express & Suites North Seattle - Shoreline, an IHG hotel?
The staff speaks multiple languages, including English, Spanish, and Korean.
Are there any historical sites close to Holiday Inn Express & Suites North Seattle - Shoreline, an IHG hotel?
Many travellers enjoy visiting King Street Station (14.7 km), West Point Lighthouse (9.2 km), and Edmonds Historical Museum (9.1 km).