We’ve stayed here 3 times in the last few months for the Park and Stay package. Great deal, safe well lit parking, friendly staff, very nice rooms. Healthy breakfast. Airport shuttle is easy and reliable.
This hotel was awesome to stay for park and fly. Check in was easy and the room was very clean and quiet. Food was very good, can't expect too much when it's included in the room rate but satisfied all in our party. The indoor pool was a nice bonus! Easy shuttle service and really nice people overall. I will definitely use again.
This was your average airport hotel with clean, comfortable rooms and excellent customer service at the front desk. There was plenty of parking and the area felt safe/secure. The free breakfast in the morning perfectly adequate but do note that the waffle makers are around the corner and not in the main breakfast area. I initially missed them but thankfully found them before I left the breakfast area.
The room was very clean and nicely decorated with microwave and refrigerator. The shuttle picked us up at the airport shortly after we called and on our return to the airport the lady at the desk called the airport to get permission to drop us at departures because my wife was in a wheelchair. We hadn't requested to be dropped at departures, but thought it was very nice of the desk lady and the shuttle driver to make the arrangements. The hotel had a little area next to the front desk where you could buy frozen meals and other food to prepare in the room which was appreciated because we didn't want to have to go out looking for food. The fitness center was excellent as was the breakfast room. Our only issue was with the Wi-Fi. We connected one of our iPads without difficulty but couldn't connect any other devices. The lady at the desk said it was a problem with Apple devices and told me what to try as a workaround but I still couldn't get it to connect. When I went back later another older lady was at the desk and said she was aware of the problem but didn't know how to fix it. My feeling is that a lot of people have Apple devices and they probably don't want to get to a hotel and have to go into tech support mode, so this is something management should try to fix. However, all staff we dealt with were pleasant and helpful.…
The ladies that work at this specific hotel were soooo amazing and tried their best to make our trip a wonder experience! Truly will be coming back because of them and their dedication .. just the absolute sweetest !
The rooms were very clean and spacious. The breakfast was top notch. We had a blast in the pool. All of the staff was really friendly. We chose this hotel based on other reviews and the fact that it was close to the airport. We needed a place to stay while experiencing winter flight delays. Our experience here reduced the stress of our travel woes.
Just what we needed ,clean hotel ,lovely staff . Breakfast was great especially the Biscuits and Gravy . 24 hour shuttle ,we left on 3.30 am shuttle and were handed a very nice bag breakfast. Microwave in room and food sold downstairs.
Hotel was very clean, including rooms. The staff was very friendly, professional and courteous. Shuttle services were genuinely great and accommodating with peoples situations getting to and from the airport.
Dirty common areas, front desk staff rude and unhelpful. Waited over an hour for shuttle. (Which was never dispatched in the first place, and we were yelled at by the front desk clerk "Jess" for inquiring why...) Room was the farthest from the desk and the window had been left open. It was 37 degrees outside. I was not given the room I booked. Breakfast was frozen sandwiches and several kinds of bread. There was some blueberry yogurt. Upon check-in, we were told we'd have to wait, as she was on the phone "creating an email with my boss" at 1:45 am. Breakfast was chaotic and messy. Shuttle was dirty and smelled like an ashtray, but the driver was nice, despite having been thrown under the bus by the desk clerk, who had never dispatched him in the first place. This appears to be a residence hotel used by airport employees, and it shows. You have choices when it comes to where you stay here in Seatac...I suggest you stay elsewhere. They are not helpful accommodating handicapped people.…
The staff at Radisson Seattle-Tacoma was wonderful and provided excellent customer service. The hotel itself could use some remodeling and a facelift. New carpet is necessary and some new decorating. However, if you are simply visiting for a business trip, this hotel will be sufficient for your needs.
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