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I know I'm leaving this late, but I figure it's worth noting. We stayed here Mid July. We arrived late at night. We were given a room on the main floor close to the "garbage room."
Upon arrival, it smelled like stale laundry. It was...More
Date of stay: July 2018
Response from 00esa, Manager at Extended Stay America - Seattle - NorthgateResponded 1 week ago
Thank you for being our guest. We are sorry for the issues you had in your initial room and that you were unhappy with our grab-and-go breakfast. Your feedback will be shared with our Brand Leaders to determine new breakfast offerings. Also, we have asked...More
This was a great property downtown. Within walking distance of so much that downtown Seattle has to offer. We walked to a concert at Key Arena, it was about 1/2 a mile. The hotel was beautiful, the rooms were clean and had plenty of space....More
Date of stay: June 2018
1 Thank d0m1n1qu332
Response from 00esa, Manager at Extended Stay America - Seattle - NorthgateResponded June 28, 2018
Thank you for staying at Extended Stay America. We are delighted to read you liked our convenient location and courteous service. It was a pleasure to have you as our guest, and we hope to see you again soon.
Well first let me start off by saying I am in construction and I travel for work. I’m out for two week increments and home for 4 days then back out.
So I have stay at extended stays from denver to seattle and down to...More
Date of stay: December 2018
Response from 00esa, Manager at Extended Stay America - Seattle - NorthgateResponded 4 weeks ago
Thank you for being our guest. We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you...More
Great location and convenient for work.
My only criticism is that there was one instance in which the FD Agent was assisting me but instead of speaking to me face to face, she was speaking loudly from around the corner. As someone who's been in...More
Date of stay: October 2018
Thank Valentin C
Response from 00esa, Manager at Extended Stay America - Seattle - NorthgateResponded November 4, 2018
Thanks for being our guest at Extended Stay America. We are glad to read to read you had a comfortable stay and that our location was perfect for your needs. However, we are truly sorry for the experience you had with our front desk. We...More
Clean room and building. Older hotel but was fine as we were gone all day everyday anyway. Quiet at night, friendly helpful staff, good location. 1 block off Aurora, which goes to downtown in 15 min by car. Near by grocery and restaurants. Would stay...More
Date of stay: August 2018
1 Thank Meri V
Response from 00esa, Manager at Extended Stay America - Seattle - NorthgateResponded August 22, 2018
Meri, thanks for choosing Extended Stay America. We are delighted to know you liked our well-maintained property and that you were impressed with our location as it was close to many restaurants and shopping venues. It was a pleasure to have you as our guest,...More