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This place is really run-down and overpriced. We were looking for a hotel close to the zoo and thought this would be a nice stay; we were disappointed. I paid $189 for our one-night stay and I paid about $100 too much. Nothing special at...More
The room was nice, but the air circulation could use some improvement. But the room is the nicest part of our stay.
The hallways are filled with signs indicating wet paint. They were up for at least three days so it’s hard to know how...More
I was hesitant to book at this hotel due to the numerous negative reviews. I am so glad we decided to stay here though!! The lady who checked us in was fantastic, as were the other ladies we encountered during our stay. We decided to...More
I recently stayed two nights at the Comfort Inn at the Zoo with my wife and toddler son. Overall, we were pleased with the hotel facilities and amenities. The parking lot is adequate and the check-in process was smooth. We received a first-floor room; please...More
Absolutely terrible customer service. They called my family ON THE WAY TO THE HOTEL to let us know they had lost our reservations because of double booking. The staff was incredibly rude when they called and felt they had done some wonderful deed by “letting...More