We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Overall we really enjoyed our stay here. The room was a good size for our family of 3. The room was quiet and the AC worked great. The beds were comfortable. The dining table and chairs were put to good use as we ate breakfast...More
Great hotel with nice staff, a great breakfast, and a quality room. The in room kitchenette is functional and nice (granite/etc). The beds are of standard Marriott quality with equally excellent pillows.
On the plus, pet friendly for a $100 fee. On the negative, dirty common areas (stained) and housekeeping who never came and hardly cleaned when they were coaxed to show up (only got cleaning 3 times in 8 days -- didn't leave shampoos or sweep...More
1 Thank MileHighCty
Response from Kristy P, General Manager at TownePlace Suites Omaha WestResponded August 4, 2015
Thank you for taking the time to write feedback in regards to your recent stay at the TownePlace Suites Omaha West.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent...More
We used 10,000 Marriott points for our stay in room 117. It was roomy, and had a massive closet. The room had a fridge, dishwasher, sink, stove, and expanding desk. (Yes, you could live there.) USA Today and the Omaha World Herald were provided for...More
The hotel was clean and the fitness center was nice, but the service, location and breakfast were not up to Marriott's standards. We stayed there 3 nights and every morning, the breakfast buffet was out of something. Even utensils. The hotel is very hard to...More
Response from Kristy P, General Manager at TownePlace Suites Omaha WestResponded July 24, 2015
Hello – thank you for writing a review and giving me feedback on the hotel. I’m sorry that breakfast was not up to par during your stay. I have address this issue with the department to make sure it does not continue. Providing a memorable...More
Yes we are pet friendly. There is a non-refundable Pet Deposit of $100.00. We accept most residential pets up to 130 lbs. They must be on a leash and the owner is responsible for picking up after their pets.