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Hilton Garden Inn Omaha West

#15 of 81 Hotels in Omaha
Certificate of Excellence
02/04/2017 03/04/2017
1 room 2 adults 0 children
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Hilton Garden Inn Omaha West
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406 Reviews from our TripAdvisor Community

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Showing 401: English reviews
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Chicago, Illinois
Reviewed 2 days ago NEW

Unable to stay with family when the flu bug visited first, we made a quick adjustment to stay in town nearby. Hotel staff was very accommodating in helping us to make daily adjustments to our check-out time.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank thomassU988YN
Sioux Falls, South Dakota
HOTEL’S FAVOURITE REVIEW
Reviewed 4 days ago

I have stayed in a lot of hotels over the years and this one is one of the best. Spotless from the lobby to Fitness room to the dining area and the room; not a single flaw. Staff was courteous and friendly and helpful. Breakfast was great, TV channels great, wireless was above the norm.

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Helpful?
Thank J H
About Hotel's Favourite Review
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear J H, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I wanted to reach out and thank you for taking the time to share your experience with us on TripAdvisor. Thank you for your comments about your stay. I was happy to learn you found...

Overland Park, United States
Reviewed 1 week ago

This is by far, THE BEST HOTEL that Omaha has to offer. Friendly and helpful staff, excellent breakfast, clean rooms, tidy and clean pool, easy hi way access. Totally recommend Hilton Garden West Omaha.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 604kerib
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear 604kerib, Thank you for choosing to stay with us at the Hilton Garden Inn - Omaha West! We appreciate you taking the time to complete a review on TripAdvisor as we like to hear of our guest's experiences. Let me start by saying WOW!!! I am so pleased to hear that you have had a great stay with us....

York, Pennsylvania
Reviewed 2 weeks ago

We came here on a business trip and stayed for 2 nights. Our room was on the 3rd floor and it was very quiet. The room was spacious, bedding was freshly laundered and the beds were comfortable. The breakfast selection in the morning was fantastic. We had eggs to order each morning and fresh fruit that was quite tasty for...

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Helpful?
Thank Liana B
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Liana B, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I wanted to reach out and thank you for taking the time to share your experience with us on TripAdvisor. Thank you for your comments about your stay. I was happy to learn you found...

La Crosse, Wisconsin
Reviewed 2 weeks ago

If you have to travel to Omaha, I recommend this location near Boys Town, easy in and out even during rush hour. Easy access to downtown. If flying you'll need a car no airport shuttle, Uber is scarce but available. Very close to shopping, relatively quite, even next to the highway.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank xopherb2017
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear xopherb2017, Thank you for sharing your experience about your recent stay. I'm happy to hear you would recommend our hotel and that you found the location to be convenient. We hope you will stay with us again. Sincerely,

Minneapolis, Minnesota
Reviewed 4 weeks ago

Tables were not cleared, service was poor, no placesettings were available. Wrong order was delivered. Wait staff seems to a lack caring for details overall and quality. Seems to be a consistent problem with Hilton Garden Inns. I travel every week and stay frequently at Hiltons, but continue to be disappointed.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank R8837IKcatherinej
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear R8837IKcatherinej, Thank you for taking the time to share your experience about your recent stay at our hotel. We regret that we were not able to provide you with the quality of food you deserved. We are constantly working to improve our hotel and your comments will help us improve in this area. I see that you found other...

Ogallala, Nebraska
Reviewed 4 weeks ago

We visited you for our sons wedding. Minus the fact that a fire alarm startled us awake in the middle of the night, our room was clean and well maintained. It would have been nice to have some sort of compensation for our inconvience. Perhaps a free breakfast for your guests. We found your employees to be very friendly and...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank jefferym872
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear jefferym872, Greetings from the Omaha Hilton Garden Inn Omaha West! I am writing to express my thanks for your recent review of our hotel. At the Hilton Garden Inn Omaha West, we take our guest's comments very seriously as they help us consistently find ways to earn your loyalty and exceed your expectations. I also want to thank you...

Omaha, United States
Reviewed 4 weeks ago

The hotel staff were friendly and very helpful, the breakfast was definitely worth the value I paid... made-to-order omelet's, yum! Hotel has a beautiful lobby, and the rennovations done to the property look amazing. My room was very clean and bed extremely comfortable, the room was very quiet and peaceful. I would recommend this hotel to anyone coming to the...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank X2643FMruths
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear X2643FMruths, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I wanted to also thank you for taking the time to share your experience with us on TripAdvisor. I am happy to know you had a pleasant experience at our hotel. I am glad we were...

Norfolk, United States
Reviewed 4 weeks ago

The Hilton Garden Inn in West Omaha is the cleanest, friendliest and has the most honest staff. When items were left behind in the room, the housekeeping staff immediately turned it into the desk and a call was placed to my cell phone within minutes of check out. Very commendable

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Lisa Ann W
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Lisa Ann W, Thank you for the wonderful review on TripAdvisor! We love it when a guest loves our hotel as much as we do. I'm so glad to hear the you found your room clean and a friendly staff. We are happy you were reunited with your lost phone. I hope you will stay with us again if...

Columbus, Nebraska
Reviewed 4 weeks ago

Very clean and comfortable. The room was great and kids loved the pool. Staff was very polite and helpful. Pantry area was great for snacks and had a good variety. Hotel was overall very quiet. Lobby are was very clean and inviting.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank N8090VNkimberlys
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear N8090VNkimberlys, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I wanted to also thank you for taking the time to share your experience with us on TripAdvisor. I am happy to know you had a pleasant experience at our hotel. I am glad we were...

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Omaha West

Address: 17879 Chicago St, Omaha, NE 68118-2914
Region: United States > Nebraska > Omaha
Price Range: $160 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Omaha West 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Hilton Garden Inn West Omaha Hotel Omaha
Hilton Garden Inn Omaha
Hilton Omaha
Omaha Hilton
Hotel Style:
#5 Family Hotel in Omaha
#7 Business Hotel in Omaha
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Omaha West staff and other travellers.
1 question
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Nashville, TN
over a year ago

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Questions? Get answers from Hilton Garden Inn Omaha West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in room 306 - very quiet and not near ice machines or elevator.”
 of 5 bubbles 552lianab, 6 Mar 2017 | Read review
“Ask for a top level room.”
 of 5 bubbles mph1230, 23 May 2016 | Read review
“The shuttle driver is awesome, ask her for tips on where to eat in the area”
 of 5 bubbles Warren278, 29 Apr 2016 | Read review
“You are not staying at this hotel for the view... any room is a good one!”
 of 5 bubbles CruzinDNA, 20 Apr 2016 | Read review
“Away from elevators & ice machines”
 of 5 bubbles sfgardener, 13 Apr 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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