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Hilton Garden Inn Omaha West

17879 Chicago St, Omaha, NE 68118-2914
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Funny Bone Comedy Club
    0.6 km
  • 3 star hotel
  • Pool
Reviewed 2 days ago
Excellent stay!
Staff was very friendly and accommodating. Shuttle service was... more
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390 Reviews from our TripAdvisor Community

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Showing 385: English reviews
Tilden, Nebraska
Reviewed 2 days ago NEW

Staff was very friendly and accommodating. Shuttle service was excellent. Room service was prompt. Room was very clean. Only issue I ran into was I couldn't get connected to the wifi-kept getting an Hilton honors password error.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank ashleytJ9471ON
Aurora, Nebraska, USA
Reviewed 1 week ago

The MOST pleasant and personable staff, excellent rooms, dining and bar clean and comfortable, lobby with a really warm fireplace and cookies and coffee waiting on arrival. Can't beat this location for shopping and other dining, as well as easy in and out of Omaha.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 13barryh
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear 13barryh, Thank you for wonderful review on TripAdvisor! We are so happy to hear you enjoyed your stay and that you found the staff pleasant and personable. We are also glad that you found the lobby warm and comfortable and the location convenient. We hope you will stay with us again. Sincerely,

Lakefield, Minnesota
Reviewed 1 week ago

The hotel staff was very friendly and helpful, and the rooms were clean and the beds were comfortable. Nice to have room darkening shades! We had the make to order breakfast and it was very good and responable priced. The location for us was perfect.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Susan H
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Susan H, Thank you so much for the review! I am truly happy to hear of your experience at the hotel, and welcome you back at any time! I want to thank you for the kind words you said in your review! At the Hilton Garden Inn Omaha West, we love our hotel...from the spacious rooms, to the beautiful...

Des Moines, United States
Reviewed 1 week ago

The Hotel was clean. Staff was very friendly. It was very quite. Location had easy access to other areas of the city. Parking was easy and plenty of it. I would stay here even with family if not on business. I was on business by myself and felt safe and secure.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank deborahaB6645VH
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear deborahaB6645VH, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I wanted to also thank you for taking the time to share your experience with us on TripAdvisor. I am happy to know you had a pleasant experience at our hotel. I am glad we were...

Omaha, Nebraska
Reviewed 2 weeks ago

My husband and I stayed for three days. Everything was clean and efficient. Our breakfast offered fresh eggs, cooked to order and were good, but the precooked bacon and sausage were just average. I must say breakfast for $9.95 was reasonable, and probably nothing I should complain about. We would definitely go back, but would probably skip the breakfast.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Smillw
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Smillw, Thank you for taking the time to share your experience. I'm happy to hear that you found the hotel clean and efficient. We do offer full cooked to order including the bacon & sausage. I'm so glad to hear that you would return if in Omaha again. Sincerely, Lisa Westra

Lincoln, United States
Reviewed 2 weeks ago

Best part of this place was the shuttle service to and from anywhere we wanted to visit within range of hotel. I would recommend this place and will return myself. Staff was very friendly one of the best hotel bartenders I've come across.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank James W
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear James W, Thank you for taking the time to leave a great review on TripAdvisor. We are so happy to hear that you thought the staff was friendly and you thought Dave was an excellent bartender. We are fortunate to have him and I'll share your review with him. I'm also glad to hear you were able to enjoy...

Hastings, Nebraska
Reviewed 11 December 2016

The only complaints I have are the pillows were terrible and the sofa had 2 tears in it. I used 3 pillows to get the fluff of one normal pillow! The sofa bed had 2 large tears in the fabric. Service was good, when I called at 11 pm for more pillows they brought them right up.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank chriseP1701IG
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear chriseP1701IG, Thank you for taking the time to leave a review regarding your recent stay. I sorry to hear that your pillows were unsatisfactory. I'm curious if you could let me know what room you were in. We have just replaced all of our sofa sleepers, mattresses and bedding, so it is very concerning to me that there were...

Des Moines, United States
Reviewed 9 December 2016

Always prefer to stay at this location when traveling to Omaha for business. Comfortable & clean rooms, great beds, nice staff, decent bar, shuttle service, easy location, safe area, lots of restaurants & shopping in the area if you have extra time.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Cynthia L W
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Cynthia L W, Thank you for the wonderful review. It is so good to hear that we are your preferred hotel when visiting Omaha. We are happy that you are able to enjoy the amenities that we offer such as the bar and shuttle. It is also nice that you found our guestrooms clean and comfortable and a nice...

United States
Reviewed 8 December 2016

Great location, friendly staff and nice ammenities. Close to nice mall and other places to eat. Shuttle service within 5 miles also. Lobby area nice to hang out and watch TV and sit by fire place. Would reccomend.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Q7717GYpamb
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Q7717GYpamb, Thank you for the wonderful 5 star review!!! I am so happy to hear that you found the hotel location convenient with nice amenities and friendly staff. We are glad that you were able to relax in the lobby by the TV and fireplace. I hope you opted for the warm shuttle with front door drop off and...

DALLAS, United States
Reviewed 6 December 2016

I stay here every time I come to Nebraska. 2 times a month. They are professional and do a great job. Clean rooms and work out area is also great! I do not use room service but I eat there and ti is great they also remember me as well.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank jamessO3373BF
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear jamess03373BF, Thank you for your wonderful review!! I am so happy to hear that we are your go to hotel when traveling to Omaha. It is so great to hear that the staff is professional and that you are able to enjoy the other amenities that we offer. We try to remember our frequent guests as much as possible....

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Omaha West

Address: 17879 Chicago St, Omaha, NE 68118-2914
Region: United States > Nebraska > Omaha
Price Range: $135 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Omaha West 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Hilton Garden Inn West Omaha Hotel Omaha
Hilton Garden Inn Omaha
Hilton Omaha
Omaha Hilton
Hotel Style:
#5 Family Hotel in Omaha
#7 Business Hotel in Omaha
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Omaha West staff and other travellers.
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Nashville, TN
over a year ago

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Questions? Get answers from Hilton Garden Inn Omaha West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a top level room.”
 of 5 bubbles mph1230, 23 May 2016 | Read review
“The shuttle driver is awesome, ask her for tips on where to eat in the area”
 of 5 bubbles Warren278, 29 Apr 2016 | Read review
“You are not staying at this hotel for the view... any room is a good one!”
 of 5 bubbles CruzinDNA, 20 Apr 2016 | Read review
“Away from elevators & ice machines”
 of 5 bubbles sfgardener, 13 Apr 2016 | Read review
“If you belong to Hilton Honors, you'll be greeted with water for guests.”
 of 5 bubbles MauraTravels2012, 13 Mar 2016 | Read review
5 of 5