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Holiday Inn Omaha Southwest

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Traveller (33)
Room & Suite (22)
Dining (5)
Certificate of Excellence
About
Location
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Certificate of Excellence
Relax in style at the contemporary Holiday Inn Omaha Southwest. Minutes from major businesses, restaurants, shops and popular attractions. Enjoy the on-site restaurant and bar Vida Southwest Grill, fitness center, swimming pool, meeting space, complimentary shuttle, and warm, friendly staff.
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Property amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Mid-range
Trendy
HOTEL CLASS
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Reviews & more
401Reviews
87Photos
9Q+A
36Room tips
Traveller rating
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  • 86
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  • 17
  • 18
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Popular mentions
So I check in to the hotel thinking I would take advantage of the jacuzzi. My back has been killing me all day. Nope. The pool and jacuzzi are closed for repairs. Ok. Well a drink and dinner at the restaurant. Nope. Closed on Sunday and Monday. I’m paying a lot for
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Response from IHGService, Guest Relations Manager at Holiday Inn Omaha Southwest
Responded 3 weeks ago
Hello 511harryp, Thank you for your stay and for taking the time to leave us feedback. I want a complete lodging experience for you, and I am sorry to learn about some of the hotel facilities being closed during your visit. I have shared your comments with the hotel management as a reference for the improvement of the services offered. I trust that measures taken will make your next visit with us worthwhile. I have also sent you a private message regarding your experience. I hope you stay with us again! Best regards, Clayton G. Case Manager IHGService
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The hotel itself is in good condition. The front desk staff is very nice and the rooms are up to date. That is the good...now the bad. The housekeeping is terrible. When I say terrible, I mean TERRIBLE. I have stayed here on several occasions. This last visit will be my
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Response from IHGService, Guest Relations Manager at Holiday Inn Omaha Southwest
Responded Nov. 27, 2018
Hello mattewh2015, Thank you for staying with us and for taking the time to leave a review. I am happy that you found our staff accommodating. On the other hand, I am sorry that the condition of the room, and the housekeeping services negatively affected your overall satisfaction. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. Rest assured, your comments will be used for review and actions will be taken accordingly to ensure similar incidents could be avoided. Again, thank you for staying and we hope you give us another chance to show you how great our hotel is. Best Regards, John O Case Manager IHGService
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Stayed here for a conference. Weekday breakfasts start at 6am -- Saturday 7am. I am an early riser and wanted breakfast early as I needed to get an early start. So no breakfast for me on Saturday. Prices were over-inflated anyways. Supposedly serves dinner but no menu in
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Response from IHGService, Guest Relations Manager at Holiday Inn Omaha Southwest
Responded Nov. 25, 2018
Hello Global01522454987, Thank you for your stay and for taking the time to leave us feedback. Holiday Inn Omaha Southwest is a full-service hotel, and I am sorry to learn you didn't find a menu in the room received. Along with your observations about the room location and temperature, I have shared your comments with the hotel management. These will be used as a reference for the further improvement of services offered. I trust that steps taken will improve your next stays with us. We're looking forward to welcoming you back! Best regards, Clayton G. Case Manager IHGService
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We spent the weekend here so we could attend our son's hockey tournament. Our room is in the middle of the first floor hallway where the walls, doors and pillows are paper thin, the thermostat appears to be on the fritz, and the Wi-Fi signal is non-existant. We returned from a
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Response from Joseph C, Guest Relations Manager at Holiday Inn Omaha Southwest
Responded Nov. 8, 2018
Dear Greg, I apologize for not meeting your expectations, I know that when choosing a hotel you hope that you feel right at home, that is why we have two different types of pillows in the room but even if they are not what you are looking for we do offer foam pillows that are thicker than the regular pillows. Having a full house during the weekend might lead to louder conversations in the hallway when guests are walking to their room, our security team is always on the lookout for any disturbance that could happen in the hotel. I already advised the Engineering department in regards to the thermostat in your room and they took matters into their hands and will fix the problem if any. I hope that you give us another chance if you come back to Omaha, Sincerely, Joe C.
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We were in town for a concert at the Ralston Arena and this was a very convenient location for the venue. It is also close to some excellent Omaha restaurants. Our room was very comfortable. Nice king size bed. When I returned with leftovers the first night, I asked if our
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Response from Joseph C, Guest Relations Manager at Holiday Inn Omaha Southwest
Responded Nov. 8, 2018
Dear soc5mom1, Thanks for taking a moment to review your recent experience here at Holiday Inn Omaha Southwest. We’re so happy you found our location, and property great! Unfortunately not all rooms come with a fridge nor microwave, but calling ahead could help us finding one and putting in your room (if available), and yes we do offer breakfast at the restaurant and some packages due included breakfast, but please next time that stays with us I will gladly extend a courtesy breakfast voucher for you. Your feedback is highly appreciated, it helps us know what we are doing right and what we could improve. Thanks again, and I hope you stay with us next time you are in Omaha. Sincerely, Joe C.
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Hello Hiker3679, Thanks for your question. Our property is located right on 72nd Street where it meets I-80. There are plenty of hotels, restaurants, and businesses in very close vicinity to our hotel. The area is safe, and our parking lot is under video surveillance. We also have security that keeps an eye on the grounds at night. That being said, it is always smart to keep valuables in your guest room safe and make sure car doors are locked. Our property underwent an extensive renovation approximately 4 years ago, and that includes all guest rooms and public areas of the facility. Come stay with us we’d love to have you! Cheers, Joe C. - Guest Relations Manager
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Yes pool is fine ....
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check with the Hotel, they were re-finishing it and were expecting a late March opening.
1 vote
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Gold and Platinum get free breakfast. Silver do not. It's not just a simple continental breakfast either, but a fairly full spread.
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Could you suggest nearby restaurants? Thanks!
We have a restaurant in house. However we are minutes away from Spezia (Italian), Anthony's (Steak House) and The Drover (steak house) . This is just a few locations minutes away.
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"Ask if room has a refrigerator and microwave."
"Second floor to right has steps! Wish we were aware of this!"
"Ask the right questions when you check in."
"The Suites are priced well and lots of room to stretch out."
"Middle of the floor is plenty quiet"
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PRICE RANGE
US$84 - US$195 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNebraskaOmaha
NUMBER OF ROOMS
179
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