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Embassy Suites by Hilton Omaha - Downtown/Old Market

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#13 of 83 Hotels in Omaha
Certificate of Excellence
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Embassy Suites by Hilton Omaha - Downtown\/Old Market
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888 Reviews from our TripAdvisor Community

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Showing 887: English reviews
Cambridge, United States
1 review
Reviewed 4 days ago NEW

Our daughter came down with the flu while getting ready for a wedding with the reception at the hotel and they let her check into our room early in the morning so that she could rest and after the wedding they gave her a coupon for some soup and told her that they would bring it up to the room... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank bethh442
Omaha, Nebraska
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

The service, rooms & complimentary drinks & breakfast make this hotel well worth the money. The location could not be any better. You can pretty much walk to anywhere downtown from this hotel. I do not believe I have ever had a bad experience at a embassy suites

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank bb0925
Muscatine, Iowa
1 review
Reviewed 1 week ago

I love staying at this location. It is convenient to stay here to be close to the downtown area. Walking distance to all the unique shopping and restaurants. Near the best salon as well, Curb Appeal. Staff is also friendly

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Candis F
Ashley B, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review

Thank you for your review and choosing to stay with us! We also love the Old Market, and Curb Appeal is a wonderful salon to have right next door! Thank you again and hope to see you again soon! More 

Home
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 week ago via mobile

I can't believe this a a "4 star hotel" and as has such great TripAdvisor reviews! What a dump! Its old and badly in need of updating everywhere. Our room was very dark and dusty...nothing felt or smelled clean. There is NO onsite parking....yet we still had to pay 12.00 for it and lug our stuff across the street to... More 

Helpful?
Thank sjems
Ashley B, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review

Thank you for your valuable feedback. It is unfortunate that your stay did not exceed your expectations on cleanliness and we do look forward to a renovation in the near future. We do hope that our hospitality and welcoming team made up for the hotel as we do strive to make you feel at home as well as try to... More 

Kansas City, Missouri
1 review
Reviewed 2 weeks ago

Perfect stay. Great staff with wonderful hospitality. Evening hospitality with free munchies and drinks was great. Comp breakfast was great with made to order grill was second to none. My first choice for any future traveling to Omaha.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank anthonysH4620ZU
Ashley B, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review

Thank you for your wonderful review of us on your recent visit to Omaha! Being the first choice hotel while traveling as well as providing wonderful hospitality to our guests are some things we strive for as a hotel! Thank you for allowing us to show you how we can Make a Difference in the lives of others....in ways both... More 

Bismarck, United States
1 review
Reviewed 2 weeks ago

Excellent place to stay. I really enjoyed the ambiance of the hotel. The complimentary breakfast is excellent. The short order cooks are amazing! The staff are pleasant and helpful when you speak to them. The business center is excellent. It provides a large room with two computers. The hotel is centered in the heart of the Old Market and really... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank kellymP561EN
Ashley B, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review

Thank you for taking the time to submit a review for us. We are so happy you enjoyed our Atrium - this is also one of our favorite features and it is unique to our property, even the Atrium and Embassy brand! Thank for the wonderful compliments regarding our team - these will be mentioned in our daily department huddles... More 

Pilger, Nebraska
1 review
Reviewed 2 weeks ago

Beautiful hotel! Very impressed walking in to see waterfalls and lots of plants and trees! I was very excited for my hotel stay! I was there for business training and the staff was great helping me with a shuttle to get to where I needed to be. I ordered in room dining and ate at the restaurant and was pleasantly... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 385bernitah
Ashley B, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review

Thank you for taking the time to submit a review! We hope that you enjoyed your training and enjoyed your stay with us! Our Chef will be pleased to hear that you loved the food - and we are happy to hear that the rest of our staff got to "wow" you as well! We hope to welcome you back... More 

Waldorf, Maryland
1 review
Reviewed 3 weeks ago

I couldn't be happier with my stay at this hotel. I received a text message in the morning wishing me safe travels. Upon arrival, the staff made me feel like a platinum member. I also received another text when I departed thanking me for the stay and wishing me good travels. The best stay I've had at a Hilton hotel.... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank JStyles300
Ashley B, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review

Thank you for your outstanding review! We are so happy we could make your stay! And you as our guest is what makes us come to work every day ready to provide excellent hospitality! It is so good to hear our Front Desk team welcomed you and made sure everything was taken care of and to make sure your travel... More 

Denver, United States
1 review
Reviewed 3 weeks ago

I recently stayed at Embassy Suites for a very stressful, busy weekend and certification process for my profession. The complimentary breakfast and happy hour was very convenient, the valet was excellent and the fitness center was exactly what we needed. We knew we could rely on everything to be as promised.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Hollie N
Ashley B, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review

Thank you for your wonderful review! We are so happy we could make your business trip much more relaxing and convenient! We all know how it can be stressful for any traveler leaving home to work when they can't be with their family and we hope to make it as easy and stress-free as possible! Thank you again for choosing... More 

Nebraska
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 3 weeks ago via mobile

We stay here every year for our anniversary in November! Just love this hotel...love the suites, most comfortable bed you've ever slept on, the staff is so friendly and helpful! We always attend the free cocktail reception and the great made to order breakfast which is all free. The best part it's right by the OLD MARKET which is great... More 

Helpful?
Thank paboss
Ashley B, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review

Happy 41st Anniversary! Thank you for this happy review - and thank you for being our loyal guest every November on your anniversary! We look forward to your return visit again next year, but hopefully much sooner than that! More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Omaha - Downtown/Old Market is the ideal location in the heart of Omaha's Old Market District just off I480.We are just a stones throw away from such famous Omaha attractions like the Henry Doorly Zoo, CenturyLink Center Omaha, TD Ameritrade Stadium, and Durham Museum, among many others within Omaha.Our beautiful hotel features large two-room suites, high-speed internet access, 24 hour Business Center, modern fitness center, FREE cooked-to-order breakfast each order, as well as complimentary drinks at our evening Manager's Reception. Work hard or stay and play at the Embassy Suites Omaha Downtown/Old Market hotel! ... more   less 

Additional Information about Embassy Suites by Hilton Omaha - Downtown/Old Market

Address: 555 S. 10th Street, Omaha, NE 68102
Region: United States > Nebraska > Omaha
Price Range: $150 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Omaha - Downtown/Old Market 3*
Number of rooms: 249
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Orbitz, Expedia, Travelocity, Odigeo and Priceline so you can book your Embassy Suites by Hilton Omaha - Downtown/Old Market reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Omaha Downtown/Old Market Hotel Omaha
Omaha Embassy Suites
Hotel Style:
#11 Romantic Hotel in Omaha
#13 Family Hotel in Omaha
#13 Business Hotel in Omaha
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Omaha - Downtown/Old Market staff and other travellers.
4 questions
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Minneapolis, Minnesota
over a year ago
Omaha, Nebraska
over a year ago
over a year ago

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Questions? Get answers from Embassy Suites by Hilton Omaha - Downtown/Old Market staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view of the fountain!”
 of 5 bubbles 698maddief, 2 Nov 2016 | Read review
“One with the window overlooking the old market!”
 of 5 bubbles lindarS5407YU, 17 Oct 2016 | Read review
“always ask for an upgrade and a corner room is larger”
 of 5 bubbles barbaraw693, 15 Oct 2016 | Read review
“I recommend a room on a higher floor.”
 of 5 bubbles jenniferaF5679HL, 13 Sep 2016 | Read review
“Stay away from rooms in the front part of building, loud music till 3 AM”
 of 5 bubbles rickrrc, 24 Aug 2016 | Read review
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