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Embassy Suites by Hilton Omaha - Downtown/Old Market

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Traveller (165)
Room & Suite (83)
Dining (8)

About

Location
Cleanliness
Service
Value
The Embassy Suites in the heart of downtown Omaha is just steps away from all of the services and amenties of the Old Market Entertainment District. The hotel offers 249 two room suites with daily made to order breakfast and nightly reception complimentary. The hotel is pleased to announce our multi-million dollar renovation is underway. Some noise may be noticed from 9am to 6pm daily while work is underway, and our pool will be closed until June 2019. The hotel appreciates your patience, and we look forward showing you our transformation soon.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room service
Bar/Lounge
Breakfast included
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Paid Wifi
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Safe
Centrally Located
HOTEL CLASS
Hotel links
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Special Offer:Price Match Guarantee
Hotel deals
1,241Reviews
200Photos
9Q+A
100Room tips
Traveller rating
  • 560
  • 346
  • 178
  • 103
  • 55
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Popular mentions
This hotel is under construction, and is in overall terrible shape. The common areas and the rooms are dirty and dated. The "hot" breakfast was cold. Pool was closed. Workout room was in a small room. Only reason for 2 stars is the location of the hotel, and the beds were
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Review collected in partnership with Embassy Suites Hotels
Hotel's Favourite
My husband and I met with other friends at the ES. We all received rooms near to each other and all with a view of the Gene Leahy mall and the beautiful Christmas lights. The staff was wonderful, from the front desk to the driver who took us in the complimentary shuttle to a
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Review collected in partnership with Embassy Suites Hotels
Response from kristenbF6741XM, Director of Sales at Embassy Suites by Hilton Omaha - Downtown/Old Market
Responded Dec. 14, 2018
Thank you karenkunkel1107 for sharing your experience! We are glad we could be a part of your memorable time with family and friends! We hope to see you again soon!
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Overall your typical Embassy Suites but it's being remodeled and its messy and noisy. I would recommend you avoid the place until it's done. The update is very much needed! The staff was very helpful and moved me quickly when the jack hammering above my head grew intolerable.
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Response from kristenbF6741XM, Director of Sales at Embassy Suites by Hilton Omaha - Downtown/Old Market
Responded 3 days ago
Thank you for sharing your extensive review HotelSnobLittleRock! We are excited about our extensive top to bottom renovation and appreciate your patience as your stay was during our "messiness". We hope you will return when the weather is warmer and the hotel renovation is complete to try out the amazing Old Market Entertainment District. We appreciate your business and review!
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Extensive construction going on in the atrium. Dust everywhere, pool closed, breakfast, reception and fitness center relocated to meeting rooms and adjacent lobby areas. Daytime noise from construction is deafening. Not worth the usual rates until their renovations are
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Review collected in partnership with Embassy Suites Hotels
Response from kristenbF6741XM, Director of Sales at Embassy Suites by Hilton Omaha - Downtown/Old Market
Responded 1 week ago
Thank you for sharing your feedback Flipper1954. We are definitely underway on our complete renovation and appreciate your patience along the way. We hope you will return when everything is complete!
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Great location but in need of updates. I believe updates are already planned at this hotel. Staff friendly and helpful. Parking was a mess because off a great deal of snow. Room was clean, beds comfortable. Breakfast was delicious as well as cocktail reception.
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Response from kristenbF6741XM, Director of Sales at Embassy Suites by Hilton Omaha - Downtown/Old Market
Responded 2 weeks ago
Thank you for your review and feedback Connie. We are undergoing a full renovation currently and look forward to having you back upon completion. The snow has been a complete menace, and we appreciate the patience you had with us during your stay in Omaha.
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Embassy Suites
Condition of aged furniture
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Is it dog friendly
Don't know. We didn't bring a dog. Very convenient to the Old Market across the street.
0 votes
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What time is check in and what time is pool open?
Good morning again!! Check in time is 4pm, Check out is 11am. Our pool opens daily at 6am and closes at Midnight. Safe Travels!
0 votes
Good morning Lacey V, we hope you have an amazing time while in Omaha! Our Complimentary Cooked - to - Order Breakfast is served from 6am to 9am Monday through Friday and 7:30 am to 10:30 am on Saturday and Sunday. We also serve it from 7:30 am to 10:30am on Holidays. The Complimentary Reception is open 5:30-7:30 daily. Our pool, hot tub and sauna have not been remodeled recently. They will be included in our renovation later next year. I hope this was helpful, if you should have any additional questions please don't hesitate to call us at 402-346-9000.
0 votes
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Jeff, please call us at 402-346-9000. We will be happy to assist you. Best regards, Stephanie Grade
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What type of equipment is in your fitness center?
Good morning Lisa, thank you for your inquiry about our fitness center. Our fitness center has a variety state of the art PreCor Cardio equipment that have touch screens built in. Along with dumbells in a wide range of weights, work out benches and exercise balls. Please let me know if you should have any additional questions. I would be more than happy to assist.
1 vote
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12
"Always best to get a room away from the elevator."
"Ask for a room facing ConAgra. Wait to visit once 2019-2020 renovations are complete"
"do not stay on the first floor"
"perhaps ask if any have been updated"
"Premier floor if available/Floor 7"
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PRICE RANGE
US$180 - US$401 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites omaha downtown/old market hotel omahaomaha embassy suites
LOCATION
United StatesNebraskaOmaha
NUMBER OF ROOMS
249
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