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Fairfield Inn & Suites Omaha Downtown

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#29 of 81 Hotels in Omaha
Certificate of Excellence
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Fairfield Inn & Suites Omaha Downtown
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211 Reviews from our TripAdvisor Community

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Showing 211: English reviews
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Wayne, Nebraska
Reviewed 2 weeks ago

After returning from a trip I had some car problems and the owner personally helped me with my car and went and got the necessary equipment so I could be on my way. There was no charge for this service! It was remarkable. The manager's staff said he is a great employer and accommodates their schedules whenever he can. Unbelievably...

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Helpful?
Thank delunda1
FairfieldInnOmaha, Manager at Fairfield Inn & Suites Omaha Downtown, responded to this review

Hello delunda1, Thank you for taking the time to fill out a survey on TripAdvisor. As a valued guest, your feedback is very important to us. We are so happy to hear that we were able to help you! Making positive, memorable experiences is always our goal and being able to meet that for you is a great feeling. Please...

Quincy, Massachusetts, United States
Reviewed 2 weeks ago via mobile

Had the pleasure of spending a night at this Fairfield Inn recently when traveling to Omaha for business. Hotel was very clean and well maintained. I would recommend to anyone staying downtown, looking be close to dining or the arenas. Hotel also offers a shuttle to downtown.

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Helpful?
Thank Jason M
Christopher J, General Manager at Fairfield Inn & Suites Omaha Downtown, responded to this review

Jason, thanks for your review on Trip Advisor. We appreciate your comments and are glad you had great experience with us. I have passed your comments onto our housekeeping staff and our maintenance team. We look forward to having you back in the future. Regards, Christopher Johnson GM Fairfield Inn and Suites Downtown Omaha

Chicago, Illinois
Reviewed 3 weeks ago

I stayed at this property back in January 13-14, 2017. I chose the location due to its location, near a venue where I was attending a relatives funeral, and because of being a Marriot Rewards Member and due to the amenities (complimentary breakfast, shuttle service, etc.) associated with Fair Field Inns by Marriot. I've stayed at several Fairfield Inns on...

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Helpful?
Thank Christopher S
FairfieldInnOmaha, Manager at Fairfield Inn & Suites Omaha Downtown, responded to this review

Hello Christopher S, Thank you so much for your response. I am sorry to hear about all of the trouble you have experienced with our hotel. I assure you this is not a normal occurrence. We hold ourselves to a very high standard, and we are appalled that we have fallen short of that standard for your time with us....

Reviewed 3 weeks ago via mobile

I was in town attending a trade show at the CenturyLink center. I was a little up set that my company set me up at a hotel that was 4 blocks from the center but to my suprise the Fairfield offers a free shuttle. I could not believe it they picked you and and dropped you off anywhere within 2...

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Helpful?
Thank Conkfamily
FairfieldInnOmaha, Manager at Fairfield Inn & Suites Omaha Downtown, responded to this review

Hello Conkfamily, Thank you so much for your review. As a valued guest your feedback is very important to us. We are so glad to hear that you enjoyed your experience with us. We will be happy to see you the next time you are in Omaha! Best Regards, Evelyn Zebrowski Assistant General Manager Fairfield Inn & Suites Downtown Omaha

Aberdeen, South Dakota
Reviewed 4 weeks ago via mobile

Staff was very good. Room had a king be and very clean. I didn't care for the locating of the place. Breakfast was nice setup. They offered a good selection of items. Price for room was post on door as 499.00 a night. Parking good for cars and regular size vehicles. Had a character bus, they did have a place...

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Helpful?
Thank bud j
Christopher J, General Manager at Fairfield Inn & Suites Omaha Downtown, responded to this review

Thank you for taking time to review the Fairfield Inn and Suites. We appreciate you taking time to let us know about your stay. We are sorry your team did not make it to Indianapolis for the next playoff game. Glad we were able to get your bus parked in front during your stay. We look forward to having you...

Sioux Falls, SD
Reviewed 4 weeks ago

The hotel staff were great, the hotel was clean and the rooms were also clean. We were upgraded to a King Suite which was a nice gesture. The breakfast in the morning was your standard free hotel breakfast - it was a little crowded and the food had been hit pretty hard when we arrived around 9AM. Overall, great experience....

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Helpful?
Thank sufusimz
Christopher J, General Manager at Fairfield Inn & Suites Omaha Downtown, responded to this review

Thank you for the great review on Tripadvisor! We really appreciate your comments. Our hotel was renovated this past year and we have a great staff that continues to maintain great standards in cleanliness and service. I'm sorry our breakfast was not well maintained when you arrived at 9. We try to anticipate when we will be busy based on...

Lancaster, Pennsylvania
Reviewed 18 January 2017

Checking in for a 2 night stay, I called the hotel from the airport to request the shuttle come and pick me up. Desk clerk told me shuttle was on a run to the Old Market but she would call the driver and ask him to go directly to the airport to get me, and estimated it to be about...

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Helpful?
Thank Wag55
FairfieldInnOmaha, Assistant General Manager at Fairfield Inn & Suites Omaha Downtown, responded to this review

Hello Wag55, Thank you for sharing your feedback with us. As a valued guest, we are always glad to hear what you think, good or bad. We apologize for all of the inconveniences you have experienced during your time here at the Fairfield Inn & Suites in Downtown Omaha. We hold ourselves to a very high standard and are surprised...

Dallas, Texas
Reviewed 9 January 2017

Jeff and Connor rock! The only thing I would recommend is beer and wine to be offered in the Market Place. Would be a nice add for weary guests getting in too late to go out. With the pricing pretty close, this makes the Courtyard just up the street more attractive.

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Helpful?
Thank lunarover
Christopher J, General Manager at Fairfield Inn & Suites Omaha Downtown, responded to this review

Thank you for the review on Trip Advisor. We appreciate your comments and I have shared them with Connor and Jeff. We are working on a liquor license so we can offer that amenity to our guests. We look forward to having you back at the Fairfield Inn and Suites in the future. Regards, Christopher Johnson GM Fairfield Inn and...

Lincoln, Nebraska
Reviewed 8 January 2017 via mobile

Our phone in our room didn't work. The night shift worker was rude and interrogated us when we arrived back at the hotel. We are a young couple who had just attended a stand up show at Slowdown. Besides the mediocre service, the rooms were nice and clean. The pool and hot tub are very small.

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Helpful?
Thank MaxMC1293
Management response:

Dear MaxMC1293, Thank you for taking the time to complete this survey in regards to your recent stay at the Fairfield Inn & Suites Omaha Downtown. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincerest apologies on behalf of our...

Saint Louis, Missouri
Reviewed 21 December 2016

Love the location - off the beaten bath but close to downtown. Ample lot parking for free. Jeff at front desk was very helpful and very caring and genuine. New hotel with clean rooms. Very comfortable and very reasonably priced

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Helpful?
Thank jeffontheroad2016
Management response:

Hello jeffontheroad2016, Thank you for your feedback. We love hearing that our guests enjoy our location, property, and staff! We hope you have a great holiday season. Come again soon! Yours in Hospitality, Evelyn Zebrowski Assistant General Manager Fairfield Inn & Suites Omaha Downtown 1501 Nicholas Street I Omaha, NE 68102 (402) 280-1516 I Fax (402) 280-1517 ezebrowski@fhginc.com

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax in our spacious double-bed suite. Enjoy two, 42" LCD TV's in each room, sofa-bed sleeper, complimentary WiFi and complimentary breakfast in the morning. ... more   less 

Additional Information about Fairfield Inn & Suites Omaha Downtown

Address: 1501 Nicholas Street, Omaha, NE 68102
Region: United States > Nebraska > Omaha
Price Range: $179 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Omaha Downtown 2.5*
Number of rooms: 113
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Omaha Downtown Hotel Omaha
Fairfield Inn And Suites Omaha Downtown
Fairfield Inn Omaha
Omaha Fairfield Inn
Hotel Style:
#24 Business Hotel in Omaha
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Omaha Downtown staff and other travellers.
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Questions? Get answers from Fairfield Inn & Suites Omaha Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Elevators are noisy as they announce their presence- stay away unless you like dings!”
 of 5 bubbles Wag55, 18 Jan 2017 | Read review
“As there is not a restaurant, the front desk has some great options of delivery options.”
 of 5 bubbles lunarover, 9 Jan 2017 | Read review
“I stayed on the first floor which was close to the pool and the free hot breakfast. It was great!”
 of 5 bubbles maagwa13, 2 Aug 2016 | Read review
“Do confirm from the staff in written as to what all facilities they will be providing in the hotel.”
 of 5 bubbles bt7772015, 11 Jun 2016 | Read review
“Room 102 for a near private entrance”
 of 5 bubbles Gladtobethere, 9 Jun 2016 | Read review
5 of 5