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Extended Stay America - Omaha - West

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Extended Stay America - Omaha - West
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51 Reviews from our TripAdvisor Community

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Showing 51: English reviews
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Reviewed 2 weeks ago via mobile

We loved our room...they took really good care of us. We had 2 adults and 4 kids and it was amazing. Room was clean and the kitchenette was nice and stocked. We had plenty of hot water for our showers. And it was peaceful and we got much needed sleep.

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Helpful?
Thank Composm
Manager_11525, Manager at Extended Stay America - Omaha - West, responded to this review

Your feedback is important. Thank you for sharing. It is great to see you valued the cleanliness of your accommodations and that you were able to sleep well. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

Omaha, Nebraska
Reviewed 28 December 2016

Overall I had a very good experience here. There is some remodeling going on to update the rooms, but the noise was minimul and never during sleeping hours. The room I was in was one of the remodeled rooms, and it actually looked like the pictures (rare in a hotel). I can't say enough good things about the staff members...

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Helpful?
Thank mudoogul
Manager_11525, Manager at Extended Stay America - Omaha - West, responded to this review

We appreciate you taking the time to share your experience. It is great to see you had an excellent stay at our hotel. Most important is reading you felt safe and warm staying with us. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Des Moines, Iowa
Reviewed 10 September 2016 via mobile

My fiance and I stayed here last weekend in the 2 bedroom suite this location had. There were stains all over the floor (looked like blood to me), under the kitchen sink there were food partials and looked like an excellent breeding ground for bugs, the floors were sticky in both the bathroom and kitchen and the bathroom smelt like...

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Thank hdingeman
Reviewed 27 August 2016 via mobile

Unfortunately, my 23-year-old brother has cancer and is being treated at Methodist Hospital in Omaha. I have a very demanding job and children of my own and NEEDED a place to be able to rest and sleep as I live several hours away. I booked this hotel for my mother and myself so that we could take turns sleeping and...

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Helpful?
Thank Kassey O
Manager_11525, Manager at Extended Stay America - Omaha - West, responded to this review

Thank you for your recent review of your stay. The condition of your room that you described is unacceptable, and I sincerely apologize for your experience. In response to your feedback, I am working with our housekeeping department as well as our Maintenance Department on the issues you described. The staff and I appreciate your comments, as it will only...

Fountain Hills, Arizona
Reviewed 26 April 2016

The facility is in need of a redo. When you enter the building it has a smell of cigarette smoke throughout the building. The furniture needs to be updated. The rooms are large and roomy and the beds are comfortable. Location is excellent and close to good shopping and restaurants. The staff are excellent and friendly and it has a...

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Helpful?
Thank deanhughson
Miami Beach, Florida
Reviewed 11 January 2016 via mobile

My husband and I came to Omaha for business. We found extended stay America west and immediately felt right at home. We originally checked in in November and checked out right before Christmas...we truly enjoyed our stay. The staff is amazing and they go out of their way to make sure you are comfortable and happy. The rooms are comfortable...

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Helpful?
Thank Iaagudelo
Manager_11525, General Manager at Extended Stay America - Omaha - West, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! I truly appreciate your comments regarding our exceptional customer service. Once more, thank you for posting your review. We look forward to having you visit with...

Rockwall, Texas
Reviewed 20 November 2015 via mobile

I travel often for work and have stayed in a lot of hotels! I refuse to stay in places like motel 6 because of this type of filth! This will be the last time I ever stay with this brand! I think the most unprofessional thing during the trip is while I was checking in was the flamboyant guy was...

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Thank Brent2006
Elwood, Nebraska
Reviewed 11 November 2015

I found this facility sadly lacking. We requested a smoke-free room which we received. However, the halls reeked immensely of smoke, which in turn, permeated the room. I had the window open for my entire stay except for the last night. An air conditioner outside my window ran continually for all 3 days and nights (hence, my closing the window...

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Helpful?
Thank Lakeretirement
Manager_11525, General Manager at Extended Stay America - Omaha - West, responded to this review

Your review for our hotel was recently brought to my attention. The odor issue you experienced are unacceptable, and I sincerely apologize for your experience. In response to your feedback, I will work with our staff to ensure that we are thoroughly cleaning and inspecting rooms prior to guest arrivals. Additionally, I am pleased to let you know that we...

Omaha, Nebraska
Reviewed 4 October 2015

All was superb!! The customer service was awesome, I was welcomed and provided detailed information related to all amenities. I resided in a deluxe studio, cleanliness was great and I loved the home like setting!!! A nice place to escape for me to focus on my doctoral studies, in a relaxing quality setting!!!!!!!! I will be back!!!! R.N., PhD Student

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Helpful?
Thank Linda S
Manager_11525, General Manager at Extended Stay America - Omaha - West, responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable rooms. I’m thrilled we were able to provide you with a home away from home experience! Once more, thank you for...

Denver, Colorado
Reviewed 23 September 2015

Our first room had alot be desired, old carpet, next to laundry room and across from housekeeping, Was noisy. Second week asked to be moved and second floor room was so much nicer, quieter and carpet newer. Otherwise a normal extended stay. Can;t say all the staff are pleasant but a few were

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Helpful?
Thank travlnjazz
Manager_11525, General Manager at Extended Stay America - Omaha - West, responded to this review

The feedback provided in your review is much appreciated. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your first room did not live up to expectations. I am pleased to hear that the second room was satisfactory for you. To uphold our company's high standards, we have been working to...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Extended Stay America - Omaha - West

Address: 9006 Burt St. N.W., Omaha, NE 68127 (Formerly Studio Plus Deluxe Studios - Omaha - West)
Region: United States > Nebraska > Omaha
Price Range: $84 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Omaha - West 2*
Number of rooms: 86
Reservation Options:
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Also Known As:
Studio Plus Omaha
Hotel Style:
#26 Business Hotel in Omaha
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Questions & Answers

Questions? Get answers from Extended Stay America - Omaha - West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Accessibility room was well done. Lacks bars in showers”
 of 5 bubbles deanhughson, 26 Apr 2016 | Read review
“Rooms in central hallways are quieter.”
 of 5 bubbles V7739RBlindas, 4 Oct 2015 | Read review
“second floor, third floor is smoking”
 of 5 bubbles travlnjazz, 23 Sep 2015 | Read review
“great price, full size kitchen”
 of 5 bubbles amandahY764QT, 18 Sep 2015 | Read review
“If you want a quiet room, tell the front desk you want this and to be housed on the 3rd floor as no one else is above you.”
 of 5 bubbles xwarrior26, 10 Aug 2015 | Read review
5 of 5