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Baymont Inn & Suites Springfield

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Baymont Inn & Suites Springfield
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1,116 Reviews from our TripAdvisor Community

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Showing 1,109: English reviews
Baltimore, Maryland
Reviewed 2 days ago NEW

Hotel was very nice compared to some of the surrounding hotels, was close to Highway and places to eat. The staff was very helpful and accommodated me as early check in.

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Helpful?
Thank H8509CCdavidm
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback. we are glad to learn about your excellent stay at our Baymont Inn & Suites, Springfield IL location. As your review states, it is indeed our crew members who work hard and create such a magical stay for our guests. We will wait for your next reservation call @ (217) 529-6655....

East Moline, Illinois
Reviewed 2 days ago NEW

We stayed at this hotel through the Thanksgiving weekend. The good things: the room was clean, room temp easy to control and was quiet, on site fitness center was appropriately equipped (and access to a local work out place if you need more), a nice size refrigerator and microwave in the room, plenty of soap, shampoo, conditioner, lotion, nice to...

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Helpful?
Thank Cindy H
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your very detailed feedback. We are glad to learn about your almost perfect stay at our location. Please know, I have personally made notes about your complaints over our housekeeping errors and fitness room maintenance. I will personally discuss these concerns with all of our crew members for their better understandings. We will...

Springfield, Illinois
Reviewed 2 days ago NEW

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Helpful?
Thank R3610QGjamesc
Reviewed 5 days ago NEWvia mobile

The room was clean and cozy, the hot breakfast was tasty, and it was quiet enough to get some decent sleep! Our only issue was that the air temperature in the pool area was so cold it made it hard to enjoy the pool area.

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Helpful?
Thank Gina G
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback. We are glad to learn about your excellent stay at our location. As you mentioned, I will personally check on a temperature of our indoor heated pool and hot tub area. Generally we maintain the indoor pool water temperature at 86 degrees and a hottub temperature at 102 degrees. I apologize...

Reviewed 6 days ago NEWvia mobile

Just ok. Shower curtain rod falling off the wall. Breakfast was awful, cold, tasteless. Noisy with groups in the hotel. Pool just okay. Housekeeping didn't speak english. Beds were okay, rooms were fairly clean.

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Helpful?
Thank John P
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear john, We appreciate your business and your feedback. Please know, what you experienced at our location is not our standard practice at all. I apologize if our crew members could not maintain the promised quality of the stay during your visit due to 3 large groups staying with us. I will personally discuss this feedback with our crew members...

Kansas City, Missouri
Reviewed 1 week ago NEW

The customer service here is amazing! They certainly went above and beyond during our visit! Especially the girl behind the counter. I can't say enough about them. Also, for the price, it was an excellent value. This hotel has a hot tub (and it actually is hot!) and a pool that is extremely comfortable. Also if you swim at night,...

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Helpful?
Thank jenniferkH3118QC
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback. We are glad to learn about your excellent experience at our location. At the same time, Please know, we have made notes about your concerns on our complimentary hot breakfast menu. Please know, what you experienced is not our standard practice but it was only due to an equipment error. The...

Burlington
Reviewed 1 week ago NEW

We stayed Thanksgiving night and weekend. The check in process was excellent. Staff was very friendly throughout our stay. The room was clean and quiet. The breakfast was adequate. The only negative was that the breakfast room was too warm, especially when filled with people.

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Helpful?
Thank Linda V
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback. We are glad to learn about your very excellent stay at our location. Please know, such an excellent stay would not have been possible with out a dedication of our crew members. We will share this experience with them. We will wait for your next reservation call @ (217) 529-6655. Thank...

Kansas City, Missouri
Reviewed 1 week ago

This Inn has recently been remodeled. Very clean and close to restaurant's. The water pressure was set way to low and could not be adjusted. The breakfast was average for a free hotel breakfast. The lady at the front desk and the lady in the breakfast area were very polite and helpful. I will stay there again.

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Helpful?
Thank Bob D
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear guest, We appreciate your business and your feedback. We are glad to have you delivered a clean & satisfactory stay. As you mentioned, the credit for such an excellent stay only goes to our crew members. We will wait for your next reservation call @ (217) 529-6655. Thank you and best wishes to all.

Chicago, Illinois
Reviewed 2 weeks ago

Breakfast biscuits where hockey pucks. Shower was adjusted to a 7 ft giant and could not adjust.

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Helpful?
Thank Jerome T W
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback. We apologize if any of our breakfast items was not to your satisfactory during our complimentary hot breakfast hours. I will personally discuss this issue with our breakfast crew members for their better understanding. We will wait for your next reservation call @ (217) 529-6655. Thank you and best wishes.

Saint Louis, Missouri
Reviewed 4 weeks ago

One of the best values I've had in some time. Room was spacious, clean & comfy. We went for a hot tub and swim one evening...quiet and clean. Breakfast was ok, staff was amazing. I'd stay there or another Baymont again for sure!

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Helpful?
Thank Steven M
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback. we are glad to learn about your excellent stay at our Baymont Inn & Suites, Springfield IL location. Please know, our crew members are committed to provide an exceptional stay to our guests and your feedback supports our commitment. We will wait for your next reservation call @ (217)529-6655. Thank you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Baymont Inn & Suites, Springfield IL welcomes you to the home of warm hospitality. Located 5 miles from historic downtown, less than a mile from Lake Springfield marina and very easy to access from I-55(exit 90). The Inn is surrounded by many local and chain restaurants which will make your stay very convenient. The hotel features indoor/outdoor pool & spa, fitness center, Membership passes to near by fitness place, free hot breakfast buffet every morning and free high speed wireless internet. All of our rooms have all the basic amenities plus microwave & refrigerator. Thank you for reading and now you are only clicks away from our excellent commitment of providing you an exceptional stay. ... more   less 

Additional Information about Baymont Inn & Suites Springfield

Address: 5871 S 6th St. Frontage Rd E, Frontage Road, Springfield, IL 62703
Region: United States > Illinois > Springfield
Price Range: $86 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Springfield 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Baymont Inn And Suites Springfield
Baymont Inn & Suites Springfield Hotel Springfield
Baymont Inn Springfield
Springfield Baymont Inn
Hotel Style:
#1 Green Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Baymont Inn & Suites Springfield staff and other travellers.
5 questions
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Questions? Get answers from Baymont Inn & Suites Springfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't take a room by the elevator or snack area.”
 of 5 bubbles bobd735, 24 Nov 2016 | Read review
“get to the breakfast area early”
 of 5 bubbles jackpine2, 29 Oct 2016 | Read review
“Get a room not facing the highway or the front parking lot”
 of 5 bubbles aaronstewart1971, 18 Sep 2016 | Read review
“Go elsewhere”
  • Housekeeping left for my kids to find
  • Huge hole in carpet also desk was missing nowhere to sit
  • Dirty Air conditioning smells
  • Air conditioner never cleaned
  • More mold
  • Mold on ceiling
 of 5 bubbles 819tylerc, 24 Jul 2016 | Read review
“ask for room away from I-55 end of hotel”
 of 5 bubbles NotABuckeye, 7 Jul 2016 | Read review
5 of 5
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