Booked online. Manager extremely rude! Had an attitude because booked online and got a cheaper rate & made that known! Bed was small as heck and room smelled terrible! Smelled like smoke! It was not as described as it was on website! Don’t waste your time or your nostrils!
Used the hotel through booking.com. looking for cheap but not horrible hotel room for the night as passing through on a trip and needed to stay overnight. not the most up to date hotel rooms and hotel definitely show signs of age, but met our needs. staff was friendly. …
Hard to find with no parking guaranteed. A man sleeping in his car took up one space for 3 days. The rooms were under par with no attentive management. Not worth any price for security and safety. Keep driving.
Check out is 11am. I asked if they could store my luggage till I went to the train station at 5pm. They said they don't do that! I had to pay for a whole other day! I've never had a hotel do that to me before.
It was the night before a total eclipse and the hotel was full. The people at the front desk were turning people who booked online, and paid on line away. We were booked and did get a room! It was what we requested 2 beds for 4 guests. The room was clean, towel set up…
"They won't store your luggage!"
"don't get the accessibility room it smells very fowl, the heat doesn't work & they will discriminate."
"It was very convenient to Memorial Medical Center."
"There must be better places to stay in Springfield Illinois"
"This is a 2 story hotel with stairs"