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Comfort Inn & Suites

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Comfort Inn & Suites
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167 Reviews from our TripAdvisor Community

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Showing 165: English reviews
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Green Bay, Wisconsin
Reviewed 1 week ago NEWvia mobile

This property used to be a Super 8 and has been nicely updated. Nice lobby and breakfast area. Breakfast is very large and hot breakfast food is available as well as fruit, yogurt, bagels and assorted bread and pastries. Queen room was nicely decorated BUT, they really need new beds and toilets that aren't designed for 5 year olds! Seriously...

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Helpful?
Thank Bellbrat1971
Des Moines, Iowa
HOTEL’S FAVOURITE REVIEW
Reviewed 3 January 2017

We stayed 2 nights in order to spend time with our Springfield family. The staff bent over backwards to make us happy. They were all fantastic. The full breakfast is great and they let us use their "breakfast room" for free to have a place for our family to gather to have a late Christmas celebration on New Year's night....

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Helpful?
Thank Sandy821
About Hotel's Favourite Review
MissGorski, General Manager at Comfort Inn & Suites, responded to this review

Sandy821, It's great to hear how much you enjoyed staying at my hotel. The staff makes sure that every detail is just right, so that your experience is the best it could be. Thank you for taking the time to think about us and write your review; it matters to me. Ashley Gorski General Manager

Wyandotte, Michigan
Reviewed 1 week ago via mobile

Very nice hotel. Beds are super comfy. Nice room setup. Seems like a newer hotel. Friendly staff. Would definitely stay here again! Price was right and room was ready before check in time. Good location near lots of attractions and easy on and off the freeway.

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Helpful?
Thank canterbj
Waunakee, Wisconsin
Reviewed 4 weeks ago via mobile

Newly remodeled. Nice to have a separate seating area in room to gather with other members traveling with and to go to when others are sleeping. Breakfast okay and ended way too early (9:00) TV in eating area turned off at that time! Staff super nice at desk as well as the maids. Very clean!

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Helpful?
Thank Shannon C
MissGorski, General Manager at Comfort Inn & Suites, responded to this review

Dear Shannon C, Thank you for the kind remarks! It was great to have you stay with us while you visited Springfield. We have fixed the timer on the TV so it no longer shuts off at 9:00 and are working on improving our breakfast. Your feedback is much appreciated and will help us to better our quality of service....

Oak Park, Illinois
Reviewed 4 weeks ago

Location is convenient, access to quick I-55 and I-72 . Suite rooms are rooms sufficiently spacious. Gym is good with free weights, treadmill among other equipment. Breakfast meat is not the best. but rest of the items are OK. coffee is very weak but I have experienced the same in higher end Hilton and Marriott Hotels. Staff is helpful and...

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Helpful?
Thank George V
MissGorski, General Manager at Comfort Inn & Suites, responded to this review

Dear George, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind...

Chicago, Illinois
Reviewed 5 weeks ago

While this is a new hotel and the rooms were clean and updated, the careless way staff handled access to my room verged on criminally negligent. There were two rooms booked by a third party for a conference I attended. When I arrived, the front desk clerk asked if I needed both rooms. I told her that I only needed...

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1Thank Robin G
MissGorski, General Manager at Comfort Inn & Suites, responded to this review

Dear Robin, Thank you for choosing to stay at the Comfort Inn & Suites on your recent business trip to Springfield, IL. Please know that we take our guest satisfaction and safety very serious and I have addressed your concerns with our team! We appreciate your honesty and information about your recent stay. I would like the opportunity to speak...

Oshkosh, Wisconsin
Reviewed 11 March 2017 via mobile

We were very impressed with the rooms. They were clean and very modern. The front desk was very helpful to any questions we ask. The beds were very comfortable. Great breakfast in the morning! For the price it was a beautiful and very clean hotel! Would diffinately stay there again if we are ever in Springfield again!!

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Helpful?
Thank lindadO8142NE
MissGorski, General Manager at Comfort Inn & Suites, responded to this review

Lindad08142NE, Thank you very much for taking time to review our hotel and your recent stay. It's great to hear how much you enjoyed staying at my hotel. The staff makes sure that every detail is just right, so that your experience is the best it could be. We hope to see you again in Springfield soon! Sincerely, Ashley Gorski...

Australia
Reviewed 11 February 2017

Friendly check in staff. We were given a list of nearby restaurants which was very helpful. Rooms located in close proximity to carpark. Good wifi and aricon. Good size rooms with separate lounge area. The lounge was an older style vinyl which if updated would modernise the room. Breakfast was great start to the day. We came to realise quickly...

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Helpful?
Thank bubble323
MissGorski, General Manager at Comfort Inn & Suites, responded to this review

Bubble23, It's great to hear how much you enjoyed staying at my hotel. The staff makes sure that every detail is just right, so that your experience is the best it could be. Thank you for taking the time to think about us and write your review; it matters to me. Ashley Gorski General Manager

Illinois
Reviewed 11 January 2017

We were in Springfield overnight and were happy with our hotel choice. The room was clean and quiet, the bed was comfortable, and the price was 1/2 the price of the downtown hotels on the same night.. The staff was great, from the front desk at check-in to the staff manning the breakfast room. It is not walking distance to...

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Helpful?
Thank jbillin
MissGorski, General Manager at Comfort Inn & Suites, responded to this review

Jbillin, Thank you for the thorough review. It's always great to have you stay with us, especially when traveling through Springfield. You're right, our team loves to make sure everyone is enjoying their stay; you are our top priority. Thank you, Ashley Gorski General Manager

Hazleton, Pennsylvania
Reviewed 2 January 2017

The room was great spacious but it was the attention to detail of the management staff ensured that kept the room perfect. The front desk staff was warm, friendly and very attentive. The stay was a five star stay at a budget price. If your looking for a great experience, look no further.

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Helpful?
Thank Jim T
MissGorski, General Manager at Comfort Inn & Suites, responded to this review

Thank you Jim T, We appreciate you taking time to write a review for our hotel. It means a lot to myself and my staff to know how wonderful of an experience you had while staying with us. We will be sure to use this in the future to learn from and creat memorable experiences for our future guests. Thank...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our convenient location near Interstates 55 and 72 and historic Route 66 makes this newly renovated Springfield hotel your ideal lodging destination. You can explore the Illinois State Museum and such nearby points of interest as: - Abraham Lincoln Presidential Library and Museum - Old State Capitol State Historic Site - Prairie Capital Convention Center - Hoogland Center for the Arts - Henson Robinson Zoo As our valued guest, you can enjoy such amenities as: - Free WiFi - Fitness center - Indoor heated pool - Guest laundry facilities Get going with the Comfort Truly Yours complimentary breakfast, offering everything from eggs, make your own waffles and meat to healthy options like yogurt and fresh fruit. We invite you to relax in your guest room, which features a microwave, flat-screen TV, coffee maker, pillow-top mattress, hair dryer, iron and ironing board. Enjoy the combination of cozy accommodations, friendly service and wonderful amenities at the Comfort Inn & Suites hotel in Springfield, IL. Book now - we look forward to hosting you soon! ... more   less 

Additional Information about Comfort Inn & Suites

Address: 3675 South 6th Street, I-55 & Exit 92A, Springfield, IL 62703
Region: United States > Illinois > Springfield
Price Range: $107 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 80
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
2 questions
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8 months ago
Illinois USA
over a year ago

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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overall the hotel rooms are quite but rooms facing away from road seems to be very quite.”
438georgev, 24 Mar 2017 | Read review
“Stay at another hotel”
933RobinG, 20 Mar 2017 | Read review
“Ours was on the 1st floor away from the front desk, also away from the pool.”
Sandy821, 3 Jan 2017 | Read review
“1st floor was better for us, even our dog could ride the elevator. :)”
witchypoo62au, 4 Nov 2016 | Read review
“Ground floor room by exterior "side" entrance, every time interior door opened, it was noisy. Not many rooms in that wing.”
barb5766, 18 Oct 2016 | Read review
5 of 5