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Maid service did come in the whole time we were there. Didn't bring clean towels or wash cloths. Had to ask for them from maid service. Didn't come in to empty trash cans. Bed was comfortable asked for extra pillow never did get one.More
Response from Jasmin T, Front Office Manager at Red Roof Inn SpringfieldResponded 28 October 2017
Thanks for your feedback about the motel. we shall definately guide more better to the houskeeping staff so that the work is done appropriate and in a better way. Sorry for the inconvenience it at all the front desk would have been brought...More
Bettina gave us a warm welcome and pointed out a discounted rate we hadn't recognized. Kumar went out of his way several times to help us with needs that arose from a disability and related emergency.More
Response from Jasmin T, Front Office Manager at Red Roof Inn SpringfieldResponded 22 October 2017
Hi Kevina and Steve,
First of all I would like to thank you for the feedback shown on our exceptional staff which are always on their toes for our guest.
I will surely share the appreciation to Betina and Kumar. They are indeed one of...More
We stayed at this motel overnight on the way back from a trip. We needed a clean comfortable place to spend the night. This place fit the bill. It seems like it had been updated from an older motel but was nice and clean. The...More
Response from Jasmin T, Front Office Manager at Red Roof Inn SpringfieldResponded 30 September 2017
Thanks for the feedback. Good to know that you liked your stay at the motel. The room as always are clean and decent to stay in. Also the door is facing outside which usually people prefer and like it that way as it is...More
After 6 hours of slugging it out on back roads from St. Clair MO I found I-55 still crawling. So at 9pm I gave up on Chicago and looked for lodging. Up popped one of my favorite chains. With rooms aplenty I booked at a...More
Response from Jasmin T, Front Office Manager at Red Roof Inn SpringfieldResponded 16 September 2017
Thank you for your positive feedback. Agree the motel to be at a perfect stay while on route to I-55. Will surely share your feedback to my staff and thanks for staying at the motel.
Looking forward to see you again very soon.
This place provides simple yet delightful accommodations. The bed was comfortable, the shower highly satisfactory. We were politely received.
If we're ever back in Springfield, we will gladly return to the Red Roof Inn!More
Response from Jasmin T, Front Office Manager at Red Roof Inn SpringfieldResponded 2 September 2017
Thank you for sparing your precious time and sharing the feedback of the motel. Was glad to hear that the accommodation was nice along with the comfort of the rooms.
Indeed; we shall be glad to have you visit again at the same...More