Stayed for an event at the Bank of Springfield Center. All we had to do was walk across the street! Nice facility and the staff were very friendly/welcoming. This was our second stay, both have been pleasant experiences.
I booked through Hotels.com and unfortunately needed to cancel my reservation. I called to see if it was possible to get a refund or partial refund, and talked to a very nice person at the desk who said that I could, if only I hadn’t gone through Hotels.com. He suggested that I…
Shocked would be the word when I entered the room, so small. Our room was surfaced cleaned with dirt in the corners. The bathroom was so tiny two people could not fit. I had high expectations and was looking forward to staying at this hotel. I was sorely disappointed. The…
Decor is very outdated. Rooms are too dark. Whoever manages the restaurant called The Grille should be lookingvfor another job. It was beyond ridiculous to be told “sorry but they closed the kitchen” when it was only 930, and more ridiculous to be told by the waitress instead of…
Excellent service and accommodations. While the hotel could use a bit of updating, overall the service staff were wonderful and courteous all around and the food and conference venue was absolutely excellent!
"Ask for a view of the capitol"
"If you have preferences, always ask for them when booking the reservation."
"Rooms with a view of the city"
"Great view of the capital"
"Ask for a room on the east side. Quiet and a nice view."