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Crowne Plaza Springfield

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Crowne Plaza Springfield
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343 Reviews from our TripAdvisor Community

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Showing 342: English reviews
Mount Carmel, Illinois
Level Contributor
90 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed yesterday NEW

I stay two nights recently for a conference. Check-in was fast, courteous, and simple. Hotel staff was very friendly throughout the stay. My room on the 11th floor was fantastic! King bed, view of Dirksen and I-55 as well as downtown Springfield. There were at least 6 USB ports for charging and over 10 available plugs in the room -... More 

Helpful?
Thank Greg H
Chicago
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 6 days ago NEW

The outside looks a bit bleak....massive parking lot, dreary building, sparse vegetation. Inside it's a whole different place. The entry floor is a conference center, but a short trip up the escalator and you're in the lobby. Friendly staff, nicely appointed spaces, and a really great bar. Sadly, the restaurant was closed all four days I was there. You could... More 

Helpful?
Thank Irishhazmat
Libertyville, Illinois
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 weeks ago

When on business travel I appreciate being able to walk to places of interest. Crowne Plaza is conveniently located near the highway in Springfield. The rooms are clean and well appointed. Many charging outlets at the desk. Nice selection of channels on the television. The bathrooms are recently remodeled - nice. Although the shower head was a bit too low... More 

Helpful?
Thank RTSchuetz
United States
Level Contributor
6 reviews
4 hotel reviews
Reviewed 2 weeks ago via mobile

Great location and very accessible. Many restaurants within walking distance. Hotel staff very friendly. Hotel very clean. Room very nice with comfy bed. Free wifi. Welcome reception held every evening. Called front desk and staff very responsive and courteous.

Helpful?
Thank Stephanie L
Schaumburg
Level Contributor
192 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 2 weeks ago via mobile

Great location just off expressway. Large comfortable modern rooms. Nice that food is available as well. Staff were welcoming and willing to answer questions. Lots of free parking. Close to other restaurants.

Helpful?
Thank Ginger0529
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Ginger, Thank you for staying with us and taking the time to write a review. We are very happy to hear you enjoyed your time with us and you felt welcomed from the staff. I will be sure to share your comments with them We do hope to see you again the next time travel brings you to Springfield. Sincerely,... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

What a great hotel.. Everyone that we came in contact with was very helpful and nice. The rooms were great and the indoor pool was a real hit with the kids. Breakfast was delicious!! Our server Doug was just the best!!!

Helpful?
Thank Mike B
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Mike B, It is great to hear you enjoyed your stay. We appreciate the feedback. I will be sure to share your comments with our teams, especially Doug in the restaurant. Hope to see you and your family again soon. Sincerely, Alan F General Manager More 

Oak Brook, Illinois
Level Contributor
10 reviews
Reviewed 4 weeks ago

Stayed here while in Springfield for softball. I made a mistake when booking the room and only booked one night. The team at the front desk was extremely nice and helpful. The room was large, clean and quiet. All in all a great stay made better by great customer service.

Helpful?
Thank LauraLeisureTravel
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Laura, Thank you for your recent stay and taking the time to provide feedback. I am very glad to hear that our team was able to make your stay enjoyable and I will be sure to share your comments with them. We do hope we will have the opportunity to see you again in the near future. Sincerely, Alan F... More 

Sparta, Illinois
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 28 October 2016 via mobile

Everything about this hotel was nice! The check in was quick and easy with my cheap priceline rate. Our room was clean, LARGE, quiet, and nicely decorated. Parking at the hotel is free and ample. I would recommend the hotel to everyone.

Helpful?
Thank 2Bahap_traveler
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

2Bahap_traveler, We are so glad to hear you enjoyed your stay. We appreciate you taking the time to provide feedback as it is very important to us. I do hope we have the opportunity to see you again soon. Sincerely, Alan F. General Manager More 

Level Contributor
5 reviews
Reviewed 25 October 2016

The pool is awesome for kids not so much for relaxing because it was packed with kids. The hot tub was also packed with kids but it was nice and a great view at night. The room was very neat and clean

Helpful?
Thank Nicole B
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Nicole B, Thank you for taking the time to write a review, our guest feedback is very important to us. I am happy to hear you enjoyed your stay and everything was to your liking. I'm sorry to hear you didn't get to enjoy the pool area as much as you would have liked. It does all depend on the... More 

Swansea, Illinois
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 24 October 2016

We stayed on a Friday night. I had requested early check-in and our room was ready when we arrived. The hotel is nice but I would not say it is a 5-star hotel. A few things could use some TLC - the rooms need to be deep cleaned or detailed - our bathroom had someone else's spilled prescription pills under... More 

Helpful?
Thank Lynn S
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Lynn S, Thank you for taking the time to write a review. Our guest feedback is very important to us. While glad to hear you enjoyed your stay overall, I do sincerely apologize for the challenges you encountered in your guest room. I have shared with our team so that something like this is not missed again and we can... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Hotel - Springfield is designed and decorated with the gracious charm of a fine European hotel. The Crowne Plaza - Springfield has newly upgraded bedding in all guest rooms, featuring plush comforters, feather pillows, and pillow-top matresses. Reserve your room now and have have the confidence you are receiving the lowest rate you can find on the Internet guaranteed. Conveniently located directly off Interstate 55 and historic Route 66 and near the World Headquarters for Bunn-O-Matic Corporation, Illinois Department of Transportation and the Illinois Secretary of State office complexes, the Crowne Plaza-Springfield is also just minutes away from Springfield's historic Abraham Lincoln sites, including the Abraham Lincoln Presidential Library and Museum.To take care of your professional needs, we have a complete Crowne meetings department that can handle meetings from 10 to 2000.Join the Crowne Plaza - Springfield for dinner at our Rosewood Dining Room and follow with a relaxing after dinner drink at The Mahogany Bar and Grill. The Crowne Plaza - Springfield also is proud to offer Starbuck's Coffee in our Lobby CafePlaytime is covered also by our 14th floor Indoor Pool, Whirlpool, Sauna and sundeck ... more   less 

Additional Information about Crowne Plaza Springfield

Address: 3000 South Dirksen Parkway, Springfield, IL 62703
Region: United States > Illinois > Springfield
Price Range: $118 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Springfield 3.5*
Number of rooms: 288
Reservation Options:
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Also Known As:
Crowne Plaza Springfield Hotel Springfield
Springfield Crowne Plaza
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Questions & Answers

Questions? Get answers from Crowne Plaza Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor facing the north was great!”
 of 5 bubbles gregh622, 2 Dec 2016 | Read review
“Rooms on the 11th floor and above were plush, more luxurious and the views were amazing.”
  • Standard bathroom
  • All rooms has a shade screen and room darkening curtains
  • Day view of the 14th floor observation deck
  • View from the 14th floor observation deck
  • Adequate clothes hangars. The iron plate was clean as was the ironing board
  • Templespa toiletry items
  • Single electrical outlet on opposite sides of the bed head board
  • 11th floor suite. Very relaxing and comfortable
 of 5 bubbles K8981RQgaryp, 18 Sep 2016 | Read review
“12th floor was very quiet.”
  • King room. Bathroom was HUGE. I wish I'd have taken a pic!
 of 5 bubbles PeteandMolly, 23 Jul 2016 | Read review
“Higher up is better.”
 of 5 bubbles Corvair65, 22 Jul 2016 | Read review
“Lift service”
  • Beautiful
 of 5 bubbles Mohan112, 14 Jul 2016 | Read review
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