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Crowne Plaza Springfield

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Crowne Plaza Springfield
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348 Reviews from our TripAdvisor Community

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Showing 347: English reviews
Ocean Springs, Mississippi
Reviewed 3 days ago NEWvia mobile

This was only my second stay at a Crowne Plaza Hotel, the other being in Kuwait City back in 2003, so I would say I was not familiar with these properties. Anyway, the property was very clean and well appointed. The staff was polite and attentive. Our stay was for three nights during the very cold weather experienced in that...

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Helpful?
Thank Ray M
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Ray M, Thank you for staying with us and taking the time to write a review on TripAdvisor. We are very glad to hear you enjoyed your stay. I will be sure to share your comments with our team as they appreciate our guests feedback. We do hope to see you again when travel brings you back to the area....

Dowling
Reviewed 3 weeks ago

I stayed there for 4 nights in July, 2016 for a convention. Rooms were nicely decorated and the bed was comfortable. It did seem awkward to enter and have to go down a floor to register. It would have been nice if they had a regular restaurant in addition to a bar and coffee shop. Our banquet meals were horrible--no...

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Helpful?
Thank bhoover724
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Thank you for taking the time to write a review. While very glad to hear you enjoyed your accommodations, I do apologize for your experience with your catered meals. I will be sure to share your comments with our Executive Chef as we are continually looking to improve our services. We do hope that we will see you again in...

Reviewed 4 weeks ago

As a frequent traveler to the Springfield, IL area, I often stay at this location. Over the past year and a half, this property has undergone an extensive renovation and is absolutely delightful to stay at. The rooms are clean and spacious and the staff is amazing.

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Thank Jason K
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Jason, Thank you for staying with us and taking the time to write a review. Our guests feedback is very important to us. We are very glad to hear you like the renovations that were completed. I will be sure to share your comments with the teams. We look forward to seeing you again. Sincerely, Alan F General Manager

ATHENS
Reviewed 10 December 2016 via mobile

Upscale hotel located right off the interstate. Common areas and conference areas remodeled and look great. All of the rooms have been remodeled too. Staff is extremely professional and go out of the way to make your stay perfect.

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Thank David A
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

David, Thank you for staying with us and taking the time to write a review. I am very glad to hear that you enjoyed your stay and the recent remodel. I will be sure to share your comments with the staff as they enjoy knowing when our guests recognize them. We do hope to see you again soon. Sincerely, Alan...

Westmont, Illinois
Reviewed 8 December 2016

I was in the midst of a weekend road trip, driving Route 66 until we got tired. Randomly pulled up hotels in the area, and was given a cold shoulder. They were terrific, I booked my hotel 15 minutes online before I checked in, and everything was ready. The concierge was thorough in explaining the amenities. The kitchen did not...

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Thank Dovetripct
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Thank you for staying with us and taking the time to write a review on TripAdvisor. We are very glad you chose us while traveling. I do hope you enjoyed your drive and hope to see you again the next time travel brings you back this way. Sincerely, Alan F General Manager

Mount Carmel, Illinois
Reviewed 2 December 2016

I stay two nights recently for a conference. Check-in was fast, courteous, and simple. Hotel staff was very friendly throughout the stay. My room on the 11th floor was fantastic! King bed, view of Dirksen and I-55 as well as downtown Springfield. There were at least 6 USB ports for charging and over 10 available plugs in the room -...

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Thank Greg H
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Greg, Thank you for taking the time to write a review. I am very glad to hear that the hotel met all your needs and made attending the conference enjoyable for you. I will be sure to share your comments with our teams. We look forward to seeing you again. Sincerely, Alan F General Manager

Chicago
Reviewed 27 November 2016

The outside looks a bit bleak....massive parking lot, dreary building, sparse vegetation. Inside it's a whole different place. The entry floor is a conference center, but a short trip up the escalator and you're in the lobby. Friendly staff, nicely appointed spaces, and a really great bar. Sadly, the restaurant was closed all four days I was there. You could...

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Thank Irishhazmat
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Irishhazmat, Thank you for taking the time to write a review. We are certainly very happy to hear that you can't wait to come back to Springfield. We look forward to seeing you again soon. Sincerely, Alan F General Manager

Libertyville, Illinois
Reviewed 19 November 2016

When on business travel I appreciate being able to walk to places of interest. Crowne Plaza is conveniently located near the highway in Springfield. The rooms are clean and well appointed. Many charging outlets at the desk. Nice selection of channels on the television. The bathrooms are recently remodeled - nice. Although the shower head was a bit too low...

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Thank RTSchuetz
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

RTSchuetz, Thank you for taking the time to write a review. Our guest feedback is very important to us. We are very glad to hear you enjoy your stays with us and we look forward to welcoming you back soon. Sincerely, Alan F General Manager

United States
Reviewed 19 November 2016 via mobile

Great location and very accessible. Many restaurants within walking distance. Hotel staff very friendly. Hotel very clean. Room very nice with comfy bed. Free wifi. Welcome reception held every evening. Called front desk and staff very responsive and courteous.

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Thank Stephanie L
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Stephanie, Thank you for taking the time to provide feedback on your stay, it is very important to us. We are very glad to hear you enjoyed your time with us and we look forward to hopefully seeing you again soon. Sincerely, Alan F General Manager

Schaumburg
Reviewed 14 November 2016 via mobile

Great location just off expressway. Large comfortable modern rooms. Nice that food is available as well. Staff were welcoming and willing to answer questions. Lots of free parking. Close to other restaurants.

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Thank Ginger0529
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Ginger, Thank you for staying with us and taking the time to write a review. We are very happy to hear you enjoyed your time with us and you felt welcomed from the staff. I will be sure to share your comments with them We do hope to see you again the next time travel brings you to Springfield. Sincerely,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Hotel - Springfield is designed and decorated with the gracious charm of a fine European hotel. The Crowne Plaza - Springfield has newly upgraded bedding in all guest rooms, featuring plush comforters, feather pillows, and pillow-top matresses. Reserve your room now and have have the confidence you are receiving the lowest rate you can find on the Internet guaranteed. Conveniently located directly off Interstate 55 and historic Route 66 and near the World Headquarters for Bunn-O-Matic Corporation, Illinois Department of Transportation and the Illinois Secretary of State office complexes, the Crowne Plaza-Springfield is also just minutes away from Springfield's historic Abraham Lincoln sites, including the Abraham Lincoln Presidential Library and Museum.To take care of your professional needs, we have a complete Crowne meetings department that can handle meetings from 10 to 2000.Join the Crowne Plaza - Springfield for dinner at our Rosewood Dining Room and follow with a relaxing after dinner drink at The Mahogany Bar and Grill. The Crowne Plaza - Springfield also is proud to offer Starbuck's Coffee in our Lobby CafePlaytime is covered also by our 14th floor Indoor Pool, Whirlpool, Sauna and sundeck ... more   less 

Additional Information about Crowne Plaza Springfield

Address: 3000 S Dirksen Pkwy, Springfield, IL 62703-4504
Region: United States > Illinois > Springfield
Price Range: $130 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Springfield 3.5*
Number of rooms: 288
Reservation Options:
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Also Known As:
Crowne Plaza Springfield Hotel Springfield
Springfield Crowne Plaza
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Questions & Answers

Questions? Get answers from Crowne Plaza Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor facing the north was great!”
 of 5 bubbles gregh622, 2 Dec 2016 | Read review
“Rooms on the 11th floor and above were plush, more luxurious and the views were amazing.”
  • All rooms has a shade screen and room darkening curtains
  • 11th floor suite. Very relaxing and comfortable
  • Sink in one of the suites 11th floor
  • Stylish bedside lamp with adjustable lighting
  • Different dresser with coffee machine and small fridge in suite
  • Sleep right Templespa aroma linen spray - nice touch
  • Single electrical outlet on opposite sides of the bed head board
  • Lamp with single electric outlet
 of 5 bubbles K8981RQgaryp, 18 Sep 2016 | Read review
“12th floor was very quiet.”
  • King room. Bathroom was HUGE. I wish I'd have taken a pic!
 of 5 bubbles PeteandMolly, 23 Jul 2016 | Read review
“Higher up is better.”
 of 5 bubbles Corvair65, 22 Jul 2016 | Read review
“Lift service”
  • Beautiful
 of 5 bubbles Mohan112, 14 Jul 2016 | Read review
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