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Crowne Plaza Springfield

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Traveller (127)
Room & Suite (157)
Dining (15)
Overview
  • Excellent26%
  • Very good35%
  • Average22%
  • Poor11%
  • Terrible6%
Travellers talk about
“nice hotel”(24 reviews)
“top floor”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from Crowne Plaza Springfield
Special Offer: Book Direct and Save
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Offers from Crowne Plaza Springfield
Special Offer: Book Direct and Save
Hotel deals
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Rooms
Aug. 26Aug. 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (432)
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Traveller rating
115
140
94
50
28
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LanguageEnglish
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115
140
94
50
28
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1 - 5 of 427 reviews
Reviewed 2 days ago via mobile

Had a nice one night stay in a typical Crown Plaza - comfortable rooms, friendly staff and good food in the bar. Bar staff were particularly attentive and friendly. Although the hotel is well placed for a visit to the town to see all the...More

Thank Mike A
Hotel's Favourite
Reviewed 1 week ago

Stayed here several nights recently in connection with a show for political items collectors. I had no complaints with the hotel itself, I just do not recommend this location for groups wanting to hold conventions. Flight service into local airport is sprarse, making it incovenient...More

Thank stuart r
Response from AFiler, General Manager at Crowne Plaza SpringfieldResponded 5 days ago

Stuart, Thank you for taking the time to write a review. We are very glad to hear you enjoyed your stay with us. I am sorry to hear about your experience with the surrounding area but completely understand. The hotel does have a shuttle that...More

Reviewed 5 days ago

I stayed at this hotel for a conference and was a bit disappointed. When we first got to the hotel for a late check in, the elevator had water/condensation dripping down the front of it. I looked at my coworker and thought, that was odd....More

Thank Anna M
Response from AFiler, General Manager at Crowne Plaza SpringfieldResponded 4 days ago

Anna, Thank you for taking the time to review the hotel. Our guests feedback is very important to us and much appreciated. While glad to hear your stay worked out, I sincerely apologize that we did not exceed expectations. I will surely review your comments...More

Reviewed 1 week ago via mobile

We had a lovely stay, hotel was very comfortable and staff top notch! Food also excellent, a hidden gem is the pool and garden terrace on the top floor, would definitely recommend, also, although we don’t have young children, noticed it was a very child...More

Thank Jane A
Response from AFiler, General Manager at Crowne Plaza SpringfieldResponded 5 days ago

Jane, Thank you for taking the time to write a review. We are very glad to hear that you enjoyed your stay and were able to enjoy some of the amenities the hotel has to offer. We certainly hope to see you again in the...More

Reviewed 1 week ago

This was supposed to be a Crowne Plaza, yet the Service was low end. After 30 minutes of trying to call for a wake up call, I waited 15 minutes in line at the front desk. When I asked for a manager, the one employee...More

Thank pbahner
Response from AFiler, General Manager at Crowne Plaza SpringfieldResponded 5 days ago

Thank you for taking the time to write a review. We certainly apologize for the service challenges that you encountered during your stay. We will certainly address with our teams and we use our guests feedback to continually improve the services of the hotel. We...More

View more reviews
About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Wheelchair Access
Laundry Service
Banquet Room
Conference Facilities
Room Service
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$107 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$107 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Photos
Traveller (127)
Room & Suite (157)
Dining (15)
Pool & Beach (13)
Business Centre & Event Rooms (17)
Family and Play Areas (1)
Questions & Answers
Ask a question
Stacy R
August 9, 2018|
AnswerShow all 3 answers
Response from lizwoods49 | Reviewed this property |
There was a refrigerator in our room.
1
Vote
Stephaniesu1984
August 6, 2017|
AnswerShow all 2 answers
Response from Bryan S | Reviewed this property |
sorry, I stayed in a standard room, it was pretty bare bones-
0
Votes
Vikki A
May 22, 2017|
AnswerShow all 2 answers
Response from Julie W | Reviewed this property |
sorry I didn't have a chance to use the pool
0
Votes
Room Tips
"stay away from near elevator located rooms!"
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"Ask for a room away from the freeway"
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"Ask for any upgrade room."
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"If you are sensitive to street noise, ask for a room towards the middle of the hotel"
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