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Quality Inn & Suites

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Quality Inn & Suites
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121 Reviews from our TripAdvisor Community

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Showing 121: English reviews
Hagerstown, Maryland
Reviewed 7 October 2015

Stayed there from Sep 29 - Oct 4, 2015 and very happy with everything about the hotel. Clean, quiet, helpful and friendly staff. Manager very involved and responsive to guest's needs. Will stay every time we visit Springfield.

Thank Charles B
Quincy, Illinois
Reviewed 28 September 2015 via mobile

This hotel was clean but dated. It also had a "cigarette smoke" smell to it. The pool was hard to enter/exit as there were only ladders (which needed anchoring) rather than steps. The staff were friendly and helpful. The free breakfast was the usual fare. I'd stay again if needed

Thank Dawn S
Denver, CO
Reviewed 25 September 2015

We just returned from 9 days at this hotel, having gone to Springfield on a family emergency. From checkin, where our room was upgraded, to checkout, we were very happy. The room was clean, the staff friendly but professional, and the manager was outstanding. We reported a minor problem in the room after check in, and someone was up to...

Thank Travelin_Fool_7
Chicago, Illinois
Reviewed 15 September 2015

I went to the State Fair as a student flower judge. The weather was very hot. Thankfully the hotel had air conditioning and a pool to cool down. The manager could not have been nicer. The room was quiet and conveniently located to restaurants.

Thank Lindalee S
San Diego
Reviewed 29 August 2015

Starting with the positive: The front desk staff was friendly and polite. Sadly, that's it for the positives. The overall condition of the common areas is fair at best. I had to request a room change after discovering insects crawling around the nightstand and bed minutes after entering my room. The second room was labeled as non-smoking, but clearly had...

1Thank Escapeologists
Rodney M, General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, I find it unimaginable that you had a stay like this at my hotel. I have managed hotels for 25 years and devote many hours per week to this Quality Inn and Suites. I take alot of pride in my work and spend alot of hours training and working with my staff to give our guests a...

Reviewed 17 August 2015

I spent two nights at this hotel recently going to and from a convention. The people at the desk were friendly and helpful. The room was clean and the bed comforable. My room had a fridge, microwave and coffee maker--a big plus. Wi-fi worked fine. Breakfast was so-so. I would stay here again.

Thank bhoover724
Reviewed 11 August 2015

We got the King bed with whirlpool suite. It was fantastic. The whirlpool was really clean and super hot water. Wasn't too loud and had a timer. The bed was comfortable. Has a refrigerator which is really nice. The A/C unit was very nice and quiet. The breakfast was very good. Eggs with cheese, Pop-Tarts, several juices, a super quick...

Thank Carrie S
Reviewed 30 June 2015

The room was nice and clean. Went to bed and it reminded me of the old sway back horse you saw on the Three Stooges. We were on a 2 week vacation and this was the worst night's sleep we had of the 15 different motels we stayed at. The bed was uncomfortable and the fitted sheet kept coming off...

1Thank handymanUSA
Reviewed 26 June 2015 via mobile

My family (spouse, child, two dogs and myself) stayed here a couple of days to tour Springfield. It's a short drive from downtown where the majority of attractions are and close to a mall where picking up amenities you might need is easy. The room was basic but clean and had standard amenities. But, our dogs got to stay, there...

1Thank migorstmarseille
Little Rock, Arkansas
Reviewed 24 June 2015

The superior service started at my checkin with Danny, who made sure everything was done correctly. Later in my stay the manager wanted to know how my stay was, and the desk clerk Jenna was very informative and gave good suggestions on places to visit, eat, etc. The indoor pool was sparkling clean, AND had handicap access in and out....

1Thank mrskiwi72012

50 photos of this hotel

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Room/Suite (15)
Hotel & Grounds (1)
Business Centre/Function Rooms (1)
Pool/Beach Area (1)
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Management photos: Courtesy of the property manager

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04/06/2017 05/06/2017
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Quality Inn & Suites, a Springfield IL Hotel near Abraham Lincoln Presidential Library & Museum.Conveniently located off Interstate 72 in the heart of Springfield's premier shopping and entertainment district, the Quality Inn & Suites® hotel is near the Abraham Lincoln Presidential Library & Museum, Knight's Action Park & Caribbean Water Adventure, White Oaks Mall, University of Illinois at Springfield, Lincoln Home National Historic Site and the Illinois State Fairgrounds.This Springfield, IL hotel is surrounded by a variety of restaurants and entertainment venues, including a comedy club and movie theater. With easy access to downtown, our hotel caters to the needs of both business and vacation travelers. ... more   less 

Additional Information about Quality Inn & Suites

Address: 3442 Freedom Dr, Springfield, IL 62704-6516 (Formerly Comfort Inn)
Region: United States > Illinois > Springfield
Price Range: $96 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Comfort Hotel Springfield
Comfort Inn Springfield
Springfield Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
3 questions
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Decatur, Illinois
4 months ago
over a year ago

See all questions (3)

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on second floor and away from elevator are quieter.”
rodh330, 17 Jan 2017 | Read review
“Stay far from pool. noisy”
JeffnSharon, 1 Nov 2016 | Read review
“Only take room 112 as a last choice, especially on weekends. It is right across from the pool.”
stevend823, 3 Jul 2016 | Read review
“A two story hotel, the hotel staff suggested we stay on the second floor where noise would not be a factor.”
Travelin_Fool_7, 25 Sep 2015 | Read review
“Bring a small surge protector for your charging needs”
mrskiwi72012, 24 Jun 2015 | Read review
5 of 5
US$76* /night
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