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Holiday Inn Express Springfield

HIExpress.comUS$80*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Springfield
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260 Reviews from our TripAdvisor Community

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Showing 255: English reviews
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Barnsley, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed overnight here the facilities were more than adequate. When booking in the receptionist asked if we would prefer ground floor room which we did due to mobility issues, this was offered without prompting so well done. We asked where would be a suitable place for our evening meal, he asked what we would prefer and directed us to a...

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Helpful?
Thank chalkiewhite58
Shane B, General Manager at Holiday Inn Express Springfield, responded to this review

Dear chalkiewhite58, I'm so happy to hear how accommodating you found our hotel! We aim to deliver the best service possible, and I'm happy to hear we were able to deliver. We hope to see you again the next time you're passing through Springfield! Warm regards, Shane B - General Manager

Battle Creek, Michigan
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

We stayed 3 nights at this hotel to visit all the Lincoln museums. This hotel was clean and the staff was great and the free breakfeast was what was expected for this hotel group. We found the attendant was especially helpful and friendly. Because we are an older couple it would be helpful if grab bars were placed closer to...

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Helpful?
Thank P848ILalbertm
About Hotel's Favourite Review
Shane B, General Manager at Holiday Inn Express Springfield, responded to this review

Dear P848ILalbertm, Thank you for letting us know how we did! We appreciate the kind words, and we hope we've earned a repeat visit the next time you're in town! Warm regards, Shane B - General Manager

Saint Charles, Missouri
Reviewed 4 weeks ago via mobile

When a reservation is for 4 ppl, do not stick with your standard-3 towels per room. I change the number of people from 1 in my profile standard for a reason. The directions to the pool have you lead out a side-door, across a service drive and into a service corridor of the crowne plaza. There was no security feature...

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Helpful?
Thank cdavis9761
Shane B, General Manager at Holiday Inn Express Springfield, responded to this review

Thank you so much so taking the time to fill out a survey. We recognize that your time is valuable, and any feedback we can get, good or bad, is used to make sure each and every stay here is perfect. I noticed that there were some issues during your stay, and for that I sincerely apologize. It makes me...

San Antonio, Texas
Reviewed 12 April 2017

Stayed 3 nights at this location for business and it was good enough for the shorter stay. Everything is as expected with this hotel chain. The FREE breakfast, WIFI (lagged a bit at night), customer service and rooms, including housekeeping were all on par as the golfer would say. This is a newly updated hotel (2015) and personally I enjoyed...

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Helpful?
Thank WHDSM-Owner
Shane B, General Manager at Holiday Inn Express Springfield, responded to this review

Dear Retired Army Ranger, Thank you so much for your thoughtful, thorough review! I'm so glad to hear that we were able to uphold the Holiday Inn Express standard. I glad you enjoyed your stay, and I hope we do get to see you again in the near future! Warm regards, Shane B - General Manager

Traverse City, Michigan
Reviewed 7 April 2017 via mobile

Not as upscale as some HI Express hotels I've stayed in, but there is nothing wrong. We were upgraded to a very decent room with a great bed and a good shower. In my opinion, HI Express has the best included breakfast of any of the moderate-priced hotels, and this property confirmed my expectation. Overall, a very nice stay.

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Helpful?
Thank Bob M
Shane B, General Manager at Holiday Inn Express Springfield, responded to this review

I'm so happy to hear you found your stay worthwhile. Thank you for the 5 star review, and we hope the next time you're in Springfield, you'll stop in and see us again! Warm regards, Shane B- General Manager

Reviewed 19 March 2017 via mobile

My family and I required an unexpected overnight visit when my son fell ill during a school function. My sister was able to book a room with her IHG points at this location. We arrived at 10:30pm exhausted and ready for a bed only to be told that they had overbooked and had no rooms available even though we had...

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Helpful?
Thank Tammy S
Shane B, General Manager at Holiday Inn Express Springfield, responded to this review

Thank you so much so taking the time to fill out a survey. We recognize that your time is valuable, and any feedback we can get, good or bad, is used to make sure each and every stay here is perfect. I am so sad to hear that the service you received was so far below the amazing experience we...

Reviewed 18 March 2017 via mobile

Rating this hotel a 1-star. The guest room doors do not shut behind you. They stay wide open. Housekeeper not trained to cover pillow with case leaving pillow exposed. Front desk manager rude. GM did not return phone call.

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Helpful?
Thank Michele B
Shane B, General Manager at Holiday Inn Express Springfield, responded to this review

Michele B - Here at The Holiday Inn Express Springfield, we strive to do our best to make sure all of our guests have an enjoyable and comfortable stay, but in this case it didn't happen and for that I sincerely apologize. Guest feedback, both positive and negative, helps us to be better and improve upon what we do. We...

Reviewed 10 March 2017

Hotel staff friendly and helpful. Made good recommendations for dinners and gave excellent clear and concise directions.Room was clean. Typical HI Express - we used points for the stay and there were no problems. From our 10 week experience we will definitely use HI Express for next years trip. Nice job all involved.

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Helpful?
Thank Linda D
Andover MN
Reviewed 18 February 2017 via mobile

The room was comfortable, the price reasonable, location good, internet good and the staff was friendly. The problem I experienced- not just at this particular HIE - was difficulty getting my award points if changes are made to your checkout time or length of stay. A real hassle especially when my bill had my name but the address and reward...

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Helpful?
Thank YamahaSeca
Shane B, General Manager at Holiday Inn Express Springfield, responded to this review

Dear YamahaSeca, Thank you for letting us know how well your stay went! However, I'm troubled to hear about the difficulties you have encountered with your rewards points. We value our IHG Rewards members greatly, and if there is an issue with getting those well earned points back to you, I would definitely love the opportunity to look into it...

Kenosha, Wisconsin
Reviewed 16 February 2017

Do not know where to begin, the good, the bad or the ugly! So I will start with the ugly! Beauty is always in a the eye of the beholder right? To my wife and I there is no beauty in this Inn. We walked in and on the left were 2 free standing "tables" for lack of a better...

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Helpful?
Thank Ken W
Shane B, General Manager at Holiday Inn Express Springfield, responded to this review

Dear Ken, Thank you so much so taking the time to fill out a survey. We recognize that your time is valuable, and any feedback we can get, good or bad, is used to make sure each and every stay here is perfect. I noticed that there were some issues during your stay, and for that I sincerely apologize. If...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Springfield, IL features 140 deluxe guest rooms including, 2 parlor suites. All rooms are equipped with microwaves and fridges, Kuerig coffee makers, hair dryers, iron/ironing boards, and free high speed wireless Internet access. The Holiday Inn Express Springfield has one meeting room, a fitness center, and a guest laundry facility. Every morning a deluxe hot complimentary Continental breakfast is served from 6:30am-9:30am in the hotel great room. Holiday Inn Express guests are able to utilize all Crowne Plaza Hotel's facilities next door i.e. Indoor pool, whirlpool, sauna, and the restaurant/lounge. We are conveniently located directly off Interstate 55 (exit 94) and historic Route 66. The hotel is located near the World Headquarters for Bunn-O-Matic Corporation, HD Smith, Illinois Department of Transportation, and the Illinois Secretary of State office complexes. The Holiday Inn Express-Springfield is minutes from historic Abraham Lincoln sites, including the Abraham Lincoln Presidential Library and Museum. Just minutes from the Illinois State Fair Grounds and numerous golf courses. ... more   less 

Additional Information about Holiday Inn Express Springfield

Address: 3050 S Dirksen Pkwy, Springfield, IL 62703-4504
Region: United States > Illinois > Springfield
Price Range: $127 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Springfield 2.5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Holiday Inn Express Springfield Hotel Springfield
Holiday Inn Springfield
Hotel Style:
#13 Business Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Springfield staff and other travellers.
2 questions
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Chicago, Illinois
Fond du Lac, Wisconsin
over a year ago

See all questions (2)

Questions? Get answers from Holiday Inn Express Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a King Suite if available.”
lindadM9770VF, 10 Mar 2017 | Read review
“Rooms were quiet. Showers were hot. Staff was friendly. Prices were good.”
goodartrocks, 3 Sep 2016 | Read review
“Don't stay on the ground level.”
interstate35, 24 Aug 2016 | Read review
“We were on the 3rd floor facing the Crowne Plaza, very quiet although the view wasn't spectacular”
795estellab, 3 Aug 2016 | Read review
“Get a room on the south side, or you will have a view of the back side of another hotel.”
894hca, 21 Sep 2015 | Read review
5 of 5
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US$80* /night
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Prices are for 1 room, 2 adults
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