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Holiday Inn Express Springfield

289 reviews
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Traveller (29)
Room & Suite (39)
Dining (8)
Overview
  • Excellent37%
  • Very good28%
  • Average21%
  • Poor9%
  • Terrible5%
Travellers talk about
“the crowne plaza”(28 reviews)
“hi express”(8 reviews)
“front desk”(49 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Springfield
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (289)Write a Review
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Traveller rating
101
81
58
28
15
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LanguageEnglish
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101
81
58
28
15
Show reviews that mention
All reviewsthe crowne plazahi expressfront deskcinnamon rollspancake makerrooms were cleanfree breakfastsmokey bonesbed was very comfortablestaff was friendlynight staydefinitely stay here againroom was largeroom keybiscuits and gravygreat roomillinois state
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1 - 5 of 283 reviews
Reviewed 3 weeks ago

corporate stay that they seemed to have no ability to bill. Had stayed there before with no problem, but Terrence couldn't find a way to fix it. I paid and got it fixed the next day. I'm still waiting on my apology from Chris Fultz...More

Thank Kelly R
Response from Shane B, General Manager at Holiday Inn Express SpringfieldResponded 3 weeks ago

Dear Kelly R, Hello! My name is Shane Blanford and I am the General Manager at the Holiday Inn Express here in Springfield! My apologies, but I think you may have our hotel mixed up with the Hilton Garden Inn next door. We do not...More

Hotel's Favourite
Reviewed 22 September 2017

found this place on trip advisor, seemed very reasonable and clean , with a nice hot breakfast in the morning, we would difinetly stay here again if we come through any time soon, but for now it was a great place to stay and reasonably...More

1  Thank blaker1000
Response from Shane B, General Manager at Holiday Inn Express SpringfieldResponded 2 October 2017

Dear blaker1000, Thank you for the kind words! I'm so glad to hear how well your stay went! We strive to deliver perfect stays, and I'm glad to hear we did. We hope we get to see you again soon! Warm regards, Shane B -...More

Reviewed 4 weeks ago

We stayed at this Holiday Inn Express on our way home to Wisconsin after a 3 week road trip. Couldn't quite make it home to northern Wisconsin as they were in the middle of receiving 12" of snow. We stay at Holiday Inn Express motels...More

Thank Mike B
Response from Shane B, General Manager at Holiday Inn Express SpringfieldResponded 3 weeks ago

Dear Mike B, Thank you so much for taking the time to let us know how your stay went. I'm happy to hear how satisfactory your stay was, despite the key issues. We hope we've earned a repeat visit the next time you're in Springfield,...More

Reviewed 29 November 2017

Lady a front desk was very helpful in finding places for dinner. She even printed Mapquest to help us find it easily Room was nice and quiet. Enjoy the cinnamon rolls with breakfast. Not too far from downtown Springfield and right off the interstate.More

Thank Christine M
Response from Shane B, General Manager at Holiday Inn Express SpringfieldResponded 30 November 2017

Dear Christine M, I'm so glad to hear how helpful you found the staff! We aim to be the friendliest hotel in Springfield. We hope you enjoyed your stay, and we hope we've earned a repeat visit the next time you're in town! Warm regards,...More

Reviewed 2 October 2017

Very clean room!! Breakfast was put together nicely. To use the pool you have to go to the Crowne Plaza next door which is a 30 second walk and it has a great pool on the 14th floor!!! Kids loved it. IHG is really coming...More

Thank Eddie L
Response from Shane B, General Manager at Holiday Inn Express SpringfieldResponded 3 October 2017

Dear Eddie L, Wow! Thank you so much for the kind words! We all work hard to ensure perfect stays for all our guests, and I can't wait to share your feedback with the staff. The greatest compliment we can get is a repeat visit,...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Indoor pool
Hot Tub
Heated pool
Details
Price range
US$94 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Business Hotel in Springfield
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$94 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Business Hotel in Springfield
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (29)
Room & Suite (39)
Dining (8)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
ncarsello
3 August 2016|
AnswerShow all 2 answers
Response from RunningNana | Reviewed this property |
I think it was 6-10. I stayed there during the week and also weekend and I remember it was on the early side.
0
Votes
John B
3 March 2015|
AnswerShow all 3 answers
Response from MgrHIX | Property representative |
We do not have any hot tub rooms and the pool and spa is located next door at the Crowne Plaza. The pool is currently under repairs and will be closed until March 16th.
0
Votes
Room Tips
"get a room without interstate traffic noise"
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"top floor for peace and quiet"
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"Staying here is less costly than the Crown Plaza next door but guests at the Holiday Inn are welcome to use..."
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"If you can ensure you visit the top floor indoor pool at the Crown Plaza to enjoy great views of Springfield."
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