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All reviewsthe crowne plazahi expressfront deskcinnamon rollspancake makerfree breakfastbed and pillowssmokey bonesstaff was friendlynight staydefinitely stay here againroom was largeroom keybiscuits and gravyillinois stategreat roomthe breakfast area
Plenty of parking, great sized rooms and very clean. Bed and pillows were comfy. We love the coffee here and I cuss out those incredible cinnamon rolls with a big ole grin every time. Mmmmmmmm. Overall, a great stay overnight. Thank you.More
Thank Geenza
Response from Shane B, General Manager at Holiday Inn Express SpringfieldResponded 15 September 2017
Dear Geenza,
Your review made me laugh! It's impossible to deny the allure of our cinnamon rolls! It's best to just give in and enjoy! :) Thank you for the 5 star review, and we hope the next time you're in Springfield, you'll stop in...More
Staff are excellent -- welcoming to guests, and polite with each other.
The building is modern, clean, comfortable. There is a small fridge, a microwave, and a coffeemaker.
A free breakfast is served. It is basic, but filling. Food is replenished regularly.
The hotel is...More
Thank hrsch
Response from Shane B, General Manager at Holiday Inn Express SpringfieldResponded 27 August 2017
Dear hrsch,
Thank you so much so taking the time to give us feedback on your recent stay with us! I'm so happy to hear how complimentary you stay was, and we can't wait to see you again the next time you're in Springfield!
Warm...More
I booked my room through Booking.com. That was my first mistake. Will never book another room through them again. Booking.com confirmed my hotel room, but the hotel did not have the reservation. Thankfully, I had a phone number associated with the text confirmation and was...More
Thank Jim B
Response from Shane B, General Manager at Holiday Inn Express SpringfieldResponded 16 August 2017
Hello Mr. Jim B,
Thank you for the honest feedback. I will look into the situation. In the future I would advise just calling the front desk for that reservation. We can assist you with that directly at the hotel, and even get you a...More
We were here with a large family group, and had a nice stay. The front desk did the best they could to keep the group close together. One of us got a suite, and it was huge with a separate bedroom. Large table, a couple...More
Thank Swl781
Response from Shane B, General Manager at Holiday Inn Express SpringfieldResponded 16 August 2017
I'm so glad to hear you had a nice stay recently with us! Gotta love the extra room in our suites! I'm also glad to hear you were also able to enjoy our pool and awesome breakfast. We hope we've earned a repeat visit the...More
We were there for meetings/conference at the Crowne Plaza not realizing that it was a motel also. Holiday Inn was very nice though!! Beds were very comfy! 4 pillows per bed. :) The breakfast was very good - fresh fruit, pancakes, cinnamon rolls, eggs, cereal,...More
Thank tractors
Response from Shane B, General Manager at Holiday Inn Express SpringfieldResponded 13 August 2017
I'm so happy to hear you found your stay worthwhile! Our breakfast is one of the best around! Thank you for the 5 star review, and we hope the next time you're in Springfield, you'll stop in and see us again!
Warm regards,
Shane B-...More
We do not have any hot tub rooms and the pool and spa is located next door at the Crowne Plaza. The pool is currently under repairs and will be closed until March 16th.