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All reviewsthe crowne plazahi expressfront deskcinnamon rollspancake makerfree breakfastbed and pillowssmokey bonesstaff was friendlynight staydefinitely stay here againroom was largeroom keybiscuits and gravyillinois stategreat roomthe breakfast area
We stayed at the Holiday Inn Express on Dirksen in Springfield this past weekend. We checked in on Friday and checked out Sunday. The breakfast was decent. The gravy for the biscuits looked gross but the omelettes were delicious. It's a typical continental breakfast. I...More
1 Thank Kerri76ron82
Response from MgrHIX, General Manager at Holiday Inn Express SpringfieldResponded 28 June 2016
I am so sorry to hear about the issues you encountered during your stay. I know that standing in water to take a shower can be very unpleasant! I'm sorry you had to deal with that along with not receiving service on Saturday. I have...More
We stayed here on an organised tour, so had previously stayed in other brands of hotel. Heaved sigh of relief when this turned out to be up to the best of HIE standards. A nice modern hotel with all the usual amenities. The Crown Plaza...More
Response from Shane B, General Manager at Holiday Inn Express SpringfieldResponded 11 July 2016
Wow! So glad to hear we were able to exceed your expectations! Thank you for kind words, and we look forward to hopefully seeing you again the next time you are in town.
Shane B- General Manager
Clean, well maintained modern rooms at a good price. Complimentary breakfast is good. The location is near to the Lincoln sites and restaurants. Have to compliment the maintenance staff. On our way back to our room after breakfast we stopped at the desk to mention...More
Response from MgrHIX, General Manager at Holiday Inn Express SpringfieldResponded 9 June 2016
It's so great to hear comments like this regarding the staff. We aim to please and always try to go above and beyond. Thank you for your business and your feedback.
Clean, looks like newly renovated (not sure), spacious rooms, fast wifi, easy to get from the interstate. I was pretty impressed. Good fast food options near by. my room came with a mini fridge and microwave. Liked the room and ease of getting to this...More
Response from Shane B, General Manager at Holiday Inn Express SpringfieldResponded 12 July 2016
Thank you for taking the time to respond and tell us how we did. Impressive is what strive for every day! We hope the next time you're in town, you'll stop in and see us again.
Shane B - General Manager
Located on a strip where there are several hotels and motels, this Holiday Inn Express has been undergoing renovations. When you enter the lobby, you'll notice that it is very contemporary and well done. There is also an area for the continental breakfast just across...More
Response from MgrHIX, Manager at Holiday Inn Express SpringfieldResponded 9 May 2016
Our team is excited to be a part of the new "Formula Blue" product that Holiday Inn Express is rolling out. It's a very modern and retro design that provides everything our guest needs from Kuerig coffee machines to numerous outlets/USB ports. Thank you for...More