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Courtyard Springfield

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115 Reviews from our TripAdvisor Community

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Showing 114: English reviews
Chicago, IL
Reviewed 6 April 2014

I am starting to doubt the Courtyard name. Quality starting to go downhill, they need to find their way soon or I may not do a Courtyard stay unless no other choice. Let me start by saying that the staff is responsive once issues were brought to attention however, room cleanliness should be a given. They even admitted that housekeeping...

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Helpful?
1Thank Janie C
TMIHospitality, Manager at Courtyard Springfield, responded to this review

Dear Janie C, Thank you for taking the time to write a review. I’m glad to hear that you found our staff to be friendly. Many of our guests comment on the cleanliness of our hotel, but I apologize if it did not meet your expectations. I would also like to apologize if you found our fitness room to be...

Houston
Reviewed 30 March 2014

I was in Springfield for business and this hotel was recommended by my boss. Great hotel that seems to be freshly updated, very clean and comfortable. Staff gets and A++++ for customer service. I arrived late and Jamie (sp) checked me in and also got my dinner order ready without missing a beat and smiling the entire time. Jamie deserves...

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Thank Neal A
Saint Louis, Missouri
Reviewed 17 February 2014

The hotel is clean, the staff friendly and the bed comfortable. While we like to try different hotels, we always know what to expect at a marriott run hotel. Location is good for a variety of restaurants.

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Thank Hmm1960
Chicago, Illinois
Reviewed 22 January 2014

This is the only hotel I've stayed at in the area but I enjoyed it very much. I wound up getting a reasonable rate with the Negotiator after the 'Wire produced prices too rich for my want. We got there around 11.30pm because the wife and I drove down from Chicago and it was snowing. No one at the front...

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1Thank Victor S
Indianapolis, Indiana
Reviewed 20 December 2013

I stayed one night at this Courtyard. My room cost $134.35 with AAA discount and tax. It does NOT include breakfast but boasts a cute cafe in which you can pay top dollar for your room and then pay MORE for your breakfast. An employee told me that hotels with the word "Inn" in the name include breakfast, the others...

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Helpful?
2Thank MTIndiana
TMIHospitality, Manager at Courtyard Springfield, responded to this review

Dear MTIndiana, Thank you for your review! I'm glad that you enjoyed your room and our fitness center. Please accept my apologies if there was any misunderstanding about breakfast. As a brand, Courtyard by Marriott does not offer a complimentary breakfast. However, we do offer a special rate that does include breakfast. If you need help with any future reservations,...

moonhope
Reviewed 21 November 2013

I am petitioning for courtyards to bring back the free coffee in the lobby and will only rate them average (3) unless they do....This one does not. They have the absolute nicest staff...and an updated hotel. Nice small work out room with tv, indoor pool. Lots of free parking and plenty to do with in less than a mile. Drive...

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Helpful?
1Thank moonhope
TMIHospitality, Manager at Courtyard Springfield, responded to this review

Dear Moonhope, Thank you for your review of the Courtyard by Marriott Springfield. I'm glad to read that you enjoyed our workout room and pool. I'm also proud to read your comments about my staff, they will be pleased to hear that their efforts are being noticed. I wanted to be sure you knew we do in fact offer free...

Scottsdale, Arizona, USA
Reviewed 22 October 2013

Stayed during Illinois State Fair weekend for sibling wedding at a nearby country club. We had a suite because we had our young son with us and he needed a room to himself. The bed was VERY comfortable, but the room was a bit musty, we attempted to move, but they did not have any other suites available. The "living"...

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Thank Chris H
Reviewed 13 October 2013

This Courtyard struck me as being past its peak. I was a little bit uncomfortable with the neighborhood after dark. Front desk clerk was affable and perky. Hotel lobby seemed a little small and dark. Our room was clean but on the older side. The air in the room was musty. We drove a block north to Applebee's for dinner....

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1Thank jt_home
TMIHospitality, Manager at Courtyard Springfield, responded to this review

Dear Jt_home, Thank you for your review of the Courtyard by Marriott Springfield. I apologize if you have a less than perfect stay. Guest safety is very important to us, and I want to assure you that our property is located in a safe neighborhood. I hope that you will offer us another opportunity to prove it to you the...

Chatham, Illinois
Reviewed 4 October 2013

The staff of this Marriott bent over backwards to make my family and I feel welcomed and at home. Their new remodel looked very modern and elegant. I would definitely stay here again! Their breakfast was delicious, and I had no complaints with my stay! Great hotel! Highly impressed.

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Thank CardinalFan83
Woodland Park, Colorado
Reviewed 29 August 2013

My family and I stayed here for three nights while in Springfield to attend a funeral. The size of the bedrooms was okay for a family of four, but the bathroom was tiny. Small inner bathroom with old bath/shower and toilet - toilet broke while we were there, but maintenance was prompt with the repair - outer vanity and sink...

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1Thank gypsygirlvaca
TMIHospitality, Manager at Courtyard Springfield, responded to this review

Dear Gypsygirlvaca, Thank you for your review of the Courtyard Springfield. I apologize we did not provide you with the experience you expected while staying with us, especially during a difficult time. I am sorry that the bathroom in your room did not meet your needs. I will bring your feedback to my management team for further discussion. If you...

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
The Courtyard Springfield Illinois offers hotel rooms and suites near a number of the capital's attractions. Come and explore the history that Springfield has to offer with numerous sites highlighting the life of Abraham Lincoln. The area is home to plenty of colleges including Robert Morris University Springfield, Lincoln Land community College, University of Illinois Springfield, and the Benedictine University at Springfield. Our Marriott hotel provides all of the modern amenities including free WiFi, an on-site fitness center, a meeting room, and The Market available 24 hours for any of your last minute needs. The indoor pool will be undergoing renovations until June 20th. ... more   less 

Additional Information about Courtyard Springfield

Address: 3462 Freedom Dr, Springfield, IL 62704-6516
Region: United States > Illinois > Springfield
Price Range: $104 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Springfield 3*
Number of rooms: 78
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Also Known As:
Courtyard Springfield Hotel Springfield
Springfield Marriott
Springfield Courtyard
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Questions & Answers

Questions? Get answers from Courtyard Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book away from ends of halls”
 of 5 bubbles Soiam50, 26 Nov 2016 | Read review
“Pick a room on opposite of freeway. There's not much you can do to get away from trains, though”
 of 5 bubbles cull_family, 10 Oct 2016 | Read review
“Higher floors have nice views”
 of 5 bubbles puddlesa, 22 Sep 2016 | Read review
“A room facing the front of the hotel you will have train noise. Back of hotel will have traffic noise. Overall it was quiet.”
 of 5 bubbles kydzrn3, 13 Jul 2016 | Read review
“We were on the first floor which was very convenient for coming and going.”
 of 5 bubbles S4550ZJchrisk, 25 Jan 2016 | Read review
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