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Comfort Suites

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Traveller (9)
Room & Suite (18)
Dining (7)
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Overview
  • Excellent74%
  • Very good22%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“smokey bones”(10 reviews)
“great hotel”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (231)
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Traveller rating
164
51
5
3
4
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LanguageEnglish
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164
51
5
3
4
Show reviews that mention
All reviewsnice breakfast areasmokey bonesgreat hotelrooms are largehotel guestschoice hotelswould highly recommend this hotelcounter spacerestaurants within walking distancepull out couchwalk in showertwo queen bedswould definitely stay here againhot breakfastworkout roomspringfield areathe entire staff
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1 - 5 of 227 reviews
Reviewed 3 weeks ago

We visited Springfield on April 4 and 5, 2018. We loved the hotel. Rooms were nice and spacious. Bathrooms updated and attractive. We especially want to compliment all the staff as they were helpful, knowledgeable, and friendly at all times. Breakfast was plentiful. Hotel was...More

Thank rjstacy235
Response from Justin H, Manager at Comfort SuitesResponded 3 weeks ago

Thank you for taking the time to complete our online survey. We strive to keep our guests as happy and satisfied as possible. Any feedback will help in the improvement of our hotel. We hope to see you again very soon!

Reviewed 4 weeks ago via mobile

After a whirlwind trip through St. Louis and attending a Cardinals game until about 10 last night, we drove to Springfield, IL. I was So glad to see the Comfort Inn sign last night and even more pleased to sleep in a very comfortable bed....More

Thank CathyP1953
Response from Justin H, Manager at Comfort SuitesResponded 3 weeks ago

Thank you for taking the time to complete our review. I am so glad to hear that you enjoyed your stay with us! We hope to see you again the next time you pass through!

Reviewed 5 weeks ago via mobile

I did book this through a third party so my rate might have been a little lower than going directly through the hotel, but the room was spacious and definitely worth the money. The hotel staff were always friendly. I particularly liked the older woman...More

Thank primalclaws1974
Response from Justin H, General Manager at Comfort SuitesResponded 3 weeks ago

Thank you so much for taking the time to complete a review for us. We appreciate feedback of any kind to better our hotel further. I will let the entire staff know that you were pleased with your stay. We hope to see you again...More

Reviewed April 3, 2018

The front desk worker was so pleasant and so friendly. She checked me into the very last room. We were appreciative. Hadn't stayed in a Comfort Suite but will stay in the future. Very reasonable rate and you get free wi-fi, hot breakfast and a...More

Thank disports
Response from Justin H, Manager at Comfort SuitesResponded April 18, 2018

Thank you for taking the time to complete our survey. We are very pleased to hear that you enjoyed your stay here with us. We are actually replacing our sleeper sofas this year. We hope to see you sometime soon so that you can test...More

Reviewed March 3, 2018

The people were nice but it ends there: 32" non HD TV's; Uncomfortable desks that crowd the bed; Breakfast is not what most Comfort suite provide and doesn't open till 6:30am when some travelers would like to be gone by then! A lame excuse for...More

1  Thank Frankredbeard
Response from Justin H, Manager at Comfort SuitesResponded April 18, 2018

Thank you for taking the time to complete our survey. Any type of feedback will help us to improve our guest experience. Our TV's are in the process of being updated in all of the guest rooms. We had a renovation about 3 years ago...More

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Most Booked Properties in Springfield
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$89 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Springfield
#7 Business Hotel in Springfield
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$89 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Springfield
#7 Business Hotel in Springfield
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (9)
Room & Suite (18)
Dining (7)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
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July 21, 2016|
AnswerShow all 2 answers
Response from Arnold S | Reviewed this property |
We used the pool recently (early July 2016) but there is no hot tub.
0
Votes
July 21, 2016|
AnswerShow all 7 answers
Response from Gabby716 | Reviewed this property |
Sorry I am just seeing this. If I remember correctly they didn't.
0
Votes
quadmom05
July 1, 2016|
AnswerShow all 2 answers
Response from Kathy S | Reviewed this property |
Apologies but that was not my review! I stayed there on February 16 2016 and don't participate in their point program. I liked this hotel and would return when back in the area. Good luck anyway!
0
Votes
Room Tips
"DOn't stay here. There are a lot of nice hotels in this area. When we return we will stay somewhere else."
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"Just let them know your expectations and they will definitely help meet them"
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"Our room on the 2nd floor seemed to be very quiet eventhough we were close to the elevator."
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"Next to Smokey Bones, Red Lobster, and Outback"
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