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Comfort Suites

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177 Reviews from our TripAdvisor Community

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Showing 175: English reviews
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Reviewed yesterday NEWvia mobile

I've stayed here many times. 4 times last year. The staff are always good people proud to have won "Platinum" status. Place is nice and quiet even when they are packed as they were on this trip. Always safe and secure. Breakfast area newly remodeled and the lady taking care of breakfast is terrific. I'll be back next month.

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Helpful?
Thank Ed V
Sheridan, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 6 November 2016

We thoroughly enjoyed this location. It was a little off the main road, but within ten to fifteen minutes of the attractions we were there to see. The rooms are very large and everything was clean. We went as a family so we booked three rooms. Staff went out of their way to make sure we were close. Ashley at...

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Thank grandmatammy50
About Hotel's Favourite Review
gm_il127, General Manager at Comfort Suites, responded to this review

Dear grandmatammy50, Thank you for your outstanding review that you took the time to publish on TripAdvisor regarding your recent stay at the Comfort Suites Springfield, IL Our team takes great pride in exceeding our guests expectations and treat our guests like they are at home. I am happy to hear that we were diligent in all areas of the...

Reviewed yesterday NEWvia mobile

Beyond our expectations. Staff were very professional, hospitable and friendly. We stayed 2 nights in 2 rooms. Rooms were clean and comfortable. Great pillows, water pressure, plenty of towels. Thank you for a pleasant visit!

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Thank Bran L
Reviewed 1 week ago via mobile

Exceptionally clean for the level of this hotel chain. Not too far off freeway. We were tired after travelling seven hours with three kids. Latoya happily greeted us and insured we knew where local restaurants are as well as provided us a coupon for free appetizer. Chains within walking distance include Applebee's, Outback Steakhouse, Hooters (right? Not bringing kids there),...

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1Thank amyran
Stratford, Canada
Reviewed 3 weeks ago

We stayed here overnight on our trip to Arizona. Hotel was very clean. Suite was comfortable. Breakfast was good with lots of choices. All staff that we in contact with were very pleasant and helpful. Would use this hotel if ever in the area again.

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1Thank barbarawS9148BD
Springfield, Illinois
Reviewed 14 February 2017

my room was very clean - bed comfortable - tv - it was a very pleasant experience food was good - all the employees were very nice and accommodating - close to the office and eating establishments in the area gave discounts for staying there

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1Thank sgerdes2017
Oshawa, Canada
Reviewed 31 January 2017

My husband and I were at the start of a 6 day road trip and were delighted with the spacious and comfortable accommodation at this hotel. The receptionist was charming and helpful, she informed us of a discount for guests at two close-by restaurants and provided us with a tourism brochure about Springfield for when we return. We will be...

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1Thank Cheryl H
Taylorville, Illinois
Reviewed 21 January 2017

We enjoyed our stay. The rooms are large and very clean. Front desk staff and manager go out of their way to be accommodating. The price is good. Friendly and a very inviting place to stay. Looking forward to another stay.

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Thank arleneZ928LD
Dover, Illinois
Reviewed 26 December 2016

I had read about this being an exceptional property and we were not disappointed. Everything is very clean and seems relatively new. Price was very good. The staff was highly professional and accomodating. The breakfast was better than many that we have encountered at hotels. We will definitely be staying here again.

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Thank Andrea D
Nebraska City, Nebraska
Reviewed 18 November 2016 via mobile

One of the two queen beds in our room had dark stains on the bottom sheet. Since it was late, we just both used the other bed. At checkout the desk clerk gave me an insincere "sorry". I expected a better response as I am a Choice "Gold" customer and had stayed at this property many times before. I also...

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Helpful?
Thank RetiredVP14
gm_il127, General Manager at Comfort Suites, responded to this review

Dear RetiredVP14, I want to start out my offering my deepest apologies for your room cleanliness not being up to standards by not having a stain on your sheets, this is not acceptable by any means. At the Comfort Suites we strive to exceed our guests expectations and apologize we were not able to do that with your stay. This...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning

Additional Information about Comfort Suites

Address: 2620 S. Dirksen Pkwy., Springfield, IL 62703
Region: United States > Illinois > Springfield
Price Range: $123 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Comfort Hotel Springfield
Comfort Suites Springfield
Springfield Comfort Suites
Hotel Style:
#3 Romantic Hotel in Springfield
#4 Family Hotel in Springfield
#7 Business Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“had king size bed and all the comforts of home”
 of 5 bubbles sgerdes2017, 14 Feb 2017 | Read review
“Higher floors are nice and quiet”
 of 5 bubbles grandmatammy50, 6 Nov 2016 | Read review
“Very quiet in our room.”
 of 5 bubbles missouritourists, 26 Oct 2016 | Read review
“Third floor worked for us since the elevator is close by.”
 of 5 bubbles barglof, 13 Sep 2016 | Read review
“Call Ahead or go online”
 of 5 bubbles cliffsiler, 8 Aug 2016 | Read review
5 of 5