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Hyatt Regency Cambridge, Overlooking Boston

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Hyatt Regency Cambridge, Overlooking Boston
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2,083 Reviews from our TripAdvisor Community

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Showing 1,957: English reviews
East Providence, Rhode Island
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed yesterday NEW

The first guest room we were given was an adjoining room right in the front of the elevator. After being in the room for 1 minute, I asked (and was granted) another room that wasn't adjoining. I would've been happy except the sheets on the bed were dirty with some brown substance on it. It was on the top sheet... More 

Helpful?
Thank GRW247
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 days ago NEW via mobile

Look, traffic and parking is horrible in Boston no matter what. We thought this Hyatt would be slightly out of the fray. And it was, just barely. But the great thing about it is that it was very close to everything and had large immaculate rooms, so I forgot about the traffic and the parking and how late I was... More 

Helpful?
Thank Aaron S
ClaudiaWattenberg, General Manager at Hyatt Regency Cambridge, Overlooking Boston, responded to this review

Dear Aaron, Thank you so much for the glowing 5 star review. I am very happy that you found our hotel 'excellent for business' and that you truly enjoyed our room and service. Excellent hospitality is something we strive for everyday and I am thrilled to hear that it hit home with you. Please come back and visit us again... More 

Boston, Massachusetts
1 review
Reviewed 5 days ago NEW

Place is just great, better than I expected! The view is just fabulous! Boston is a beautiful city, I got a room with a view to the charles river and I had a perfect experience, room was very clean and cozy!!!

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Delpupo
ClaudiaWattenberg, General Manager at Hyatt Regency Cambridge, Overlooking Boston, responded to this review

Dear Delpupo, Thank you so much for the great 5 star review! I am thrilled that you loved our hotel and had such a great experience. The views of the Charles River are truly spectacular and I am so happy you were able to enjoy them. Please come back and visit us again soon. Best, Claudia More 

Canada
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 days ago NEW

The hotel itself is average 4 star hotel, the rooms are fine, gym and pool are nice. However, the front desk service ruined it all. We booked 2 rooms, arrived around 3am and were very tired, asked for 2 beds. First room it was ok, second room we found out it's a king bed, so we asked to switch to... More 

Helpful?
Thank square-square
ClaudiaWattenberg, General Manager at Hyatt Regency Cambridge, Overlooking Boston, responded to this review

Dear square-square, Thank you for taking the time to leave a review. I can assure you this is absolutely not the service we strive to provide each day. Feedback like yours is greatly appreciated so we can learn about areas we can improve on. I have raised your concerns internally so that these issues are addressed and dealt with. If... More 

nyc
1 review
Reviewed 6 days ago NEW

Terrible conditions, not very friendly customer service, location was the only positive. Parking is $40 a night, not good value for what the hotel is offering, we found cheaper parking in the city itself. Very disappointing overall.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Srebrina B
ClaudiaWattenberg, General Manager at Hyatt Regency Cambridge, Overlooking Boston, responded to this review

Dear Srebrina, Thank you for taking the time to leave your feedback. I am very, very sorry that you had such a bad experience here at our hotel. I can assure you that this is not the typical Hyatt standard and I am sorry you were disappointed. If you have additional details you'd like to let me know of, please... More 

Amherst, Massachusetts
Level Contributor
148 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 week ago

Nice enough place with a pretty atrium and nice views of the Charles. A decent restaurant in house. But, be ready to pay for taxis. And even if you've got a deal on your room, be prepared for some hefty overnight parking charges in the parking garage. The garage is convenient, I must say. It is connected to the hotel.... More 

Helpful?
Thank g0ldengut
ClaudiaWattenberg, General Manager at Hyatt Regency Cambridge, Overlooking Boston, responded to this review

Dear g0ldengut, Thank you so much for taking the time to leave your feedback. I am very happy to hear that you enjoyed our views of the Charles river and our atrium. I do apologize if you found our parking price to be too high, we are in line with the pricing in Boston which we do know can be... More 

Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 week ago via mobile

This is a four star property ... so I begin there as my maximum number of stars. The service was quite good, the friendly and efficient Hyatt team is employed at this locale. We had an especially nice experience at breakfast where "Roe" helped my four young children get what they needed which left me able to eat and drink... More 

Helpful?
Thank Lisa Z
ClaudiaWattenberg, General Manager at Hyatt Regency Cambridge, Overlooking Boston, responded to this review

Dear Lisa, Thank you very much for your kind review. I am very happy that you found our hotel to be 'very nice' and that our staff was especially helpful. I will pass along your lovely comments to Roe. Thank you for letting us know about the draft issue in our room, I will contact maintenance and get this fixed... More 

Miami
1 review
Reviewed 1 week ago

The hotel does not look like any other Hyatt Regency I've ever seen before. Very dated. Room size was very good however it had no tub, just a small uncomfortable moldy shower stall. Sheets were clean but with slight tears and holes. Good location and next views.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Felix J
ClaudiaWattenberg, General Manager at Hyatt Regency Cambridge, Overlooking Boston, responded to this review

Dear Felix, Thank you so much for taking the time to leave us your comments and feedback. I am very sorry to hear that you found our rooms dated, we are making updates this year and would love to have you back to check it out. I am glad you enjoyed our location and views, they are truly the best... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Conference Facilities
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sophisticated and contemporary, Hyatt Regency Cambridge is a stylish hotel overlooking the Boston skyline. A proud recipient of the AAA Four Diamond Award, our Boston hotel features contemporary rooms with breathtaking views of the scenic Charles River and downtown Boston. Tour the Freedom Trail, visit art museums, or catch a game at historic Fenway Park, all just a complimentary shuttle ride away from Hyatt Regency Cambridge. Nestled between legendary colleges and universities such as Harvard, MIT, Boston University and Boston College and conveniently located just minutes from innovative companies and start-ups such as AT&T, Yahoo and Amazon, our Cambridge hotel is the ideal place to conduct business or academic pursuits in Boston. Enjoy seasonal New England cuisine at Zephyr on the Charles, offering sweeping views of Boston's Charles River. Sip a cocktail at the Zephyr Lounge and relax on our outdoor, seasonal patio on warm spring night. ... more   less 

Additional Information about Hyatt Regency Cambridge, Overlooking Boston

Address: 575 Memorial Drive, Overlooking Boston, Cambridge, MA 02139-4896
Region: United States > Massachusetts > Cambridge
Price Range: $169 - $517 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Cambridge, Overlooking Boston 4*
Number of rooms: 470
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Booking.com, Hyatt Hotels Corporation, Cancelon, Cheap Tickets, Travelocity, HotelTravel.com, Priceline and Odigeo so you can book your Hyatt Regency Cambridge, Overlooking Boston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Cambridge, Overlooking Boston Hotel Cambridge
Cambridge Hyatt Regency
Hyatt Cambridge
Hotel Style:
#3 Green Hotel in Cambridge
#5 Luxury Hotel in Cambridge
#7 Business Hotel in Cambridge
#9 Family Hotel in Cambridge
#11 Romantic Hotel in Cambridge
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Cambridge, Overlooking Boston staff and other travellers.
23 questions
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7 months ago
Hartford, Connecticut
9 months ago
Bowling Green, Ohio

See all questions (23)

Questions? Get answers from Hyatt Regency Cambridge, Overlooking Boston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor and with balcony is recommended”
 of 5 bubbles FQTL_007, 17 Nov 2016 | Read review
“Choose a room facing the Charles River.”
 of 5 bubbles Nancemamon, 14 Nov 2016 | Read review
“Ask about the balcony - some rooms have a balcony facing the atrium, others facing exterior, some no balcony at all.”
 of 5 bubbles JeremyInFairfax, 5 Nov 2016 | Read review
“Check your room thoroughly on arrival for the amenities you require.”
 of 5 bubbles 52andyg, 30 Oct 2016 | Read review
“Room 1228 is away from the elevator noise, tucked in a corner, and has a nice view of the Charles River.”
 of 5 bubbles MNtravelbugs02, 27 Oct 2016 | Read review
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