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Sheraton Commander Hotel

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Sheraton Commander Hotel
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183 Reviews from our TripAdvisor Community

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Showing 165: English reviews
Sherman, Illinois
Reviewed 29 September 2016

Excellent stay at this property. Well maintained, very friendly and responsive staff. Room was large with a 4-poster bed and very comfortable bedding. Wi-Fi was available and strong. Easy walk down to Harvard Square. Would not hesitate to stay here again.

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Helpful?
Thank Lee W
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear Lee W, Thank you for the wonderful TripAdvisor Review. I'm glad you enjoyed your time in Cambridge and the comfort of our hotel. We hope to see you soon. Warmly, Michael Guleserian General Manager

Guiyang, China
Reviewed 26 September 2016

The hotel is on Cambridge commons and a 10 minute walk to Out of Town News, the T, or Johnson Gate at Harvard Yard. Commander is a classic Boston hotel and it has an elegant Yankee old-money charm to it. The rooms are small but have been recently renovated apparently. The bed was very comfortable. For dining options, Harvard Square...

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Helpful?
Thank JaseQ
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear JaseQ, Thank you for offering online feedback from your recent visit to the Sheraton Commander. It's great you were able to see so much that Harvard Square has to offer from museums to restaurants. Looks like you were able to see it all. Please come visit us again soon. Warm regards, Michael Guleserian General Manager

Ithaca, New York
Reviewed 24 September 2016

I stayed at the Sheraton Commander during a trip to Harvard for business. The desk staff were friendly and helpful, and the room was very nice. Contrary to the menu in the room, the only choice for breakfast was the buffet at $19+. The hostess was nice enough to offer me a reduced price buffet because I just don't eat...

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Helpful?
Thank APhotoBuff
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear APhotoBuff, Thank you for the feedback from your recent visit with us. Thank you for choosing the Sheraton Commander as your home as you conducted business at Harvard. We look forward to welcoming you back the next time you travel to our area. Warmly, Michael Guleserian General Manager

Princeton, New Jersey
Reviewed 24 September 2016

The Sheraton is located very near to Harvard Square and provides easy access to many choices in Cambridge. Rooms are clean and modern with comparable amenities. Make sure to use your door hang as custodial staff will try to visit you early in the morning before departure. Front desk staff were very friendly and I enjoyed having the "eco" option...

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Helpful?
Thank Rbakken
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear Rbakken, Thank you for your online review. It's nice to read that our location worked well for your needs and you enjoyed our rooms. We hope you will visit us again soon. Warmly, Michael Guleserian General Manager

Amman, Jordan
Reviewed 14 September 2016

An Elegant and classy hotel so close to Harvard Square and some amazing spots in Cambridge like, a 450 years old church and a George Washington battle field across the road from the hotel. Very friendly staff and amazing Club Lounge. Recommended for business and vacation trips.

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Helpful?
Thank mkhoshman
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear mkhoshman, Thank you for choosing the Sheraton Commander. It's great to hear about your appreciation of the history in our area. Thank you for the comments about our service team. We hope to see you again. Warmly, Michael Guleserian General Manager

New York City, New York
Reviewed 11 September 2016

The Sheraton Commander has been around forever, but they have tried their best to update this venerable hotel to keep it as current as possible. Because it is old, you need to make certain accommodations, yet the place is well worth considering if you need to be near Harvard. Beginning with check in, the process was pretty smooth. The room...

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2Thank suitcasepro
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear suitcasepro, Thank you for the online comments from your stay at our hotel. I appreciate your feedback in all areas. One correction, we DO have the best people in the world working at our Front Desk. Warmly, Michael Guleserian General Manager

Philadelphia, Pennsylvania
Reviewed 5 September 2016

Value for money was just average. Comfortable, clean rooms. Good customer service with a responsive front desk. Small, lackluster gym -- you're better off going for a run. Hotel's "green policy" is a bit confusing.

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Thank Vijante-gigante
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear Vijante-gigante, Thank you for the online comments from your recent visit with us. Thank you for your comments about our Front Desk team. Our Make a Green Choice Program gives guests the choice to forgo housekeeping service in exchange for SPG points or food & beverage credit. For more information on the program, visit the Make a Green choice...

Tampa, Florida
Reviewed 31 August 2016

Nice hotel within walking distance of Harvard Yard. Rooms are nice. If you can obtain Club Level, very nice offering for breakfast and light snack/dinner. Staff very accommodating. Offers "green" linen service whereby you get some compensation from forgoing maid service.

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Thank cambria147
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear cambria147, Thank you for taking time to offer online feedback from your recent visit to our hotel. It's great you were able to take advantage of our Sheraton Club and Make a Green Choice Program. We look forward to seeing you the next time you visit Cambridge. Warmly, Michael Guleserian General Manager

Reviewed 31 August 2016

This hotel is conveniently located to everything in Harvard Square and a short walk to the T...Its very clean, staff is very accommodating and restaurant is quite good.. Room was clean and comfortable a nice stay!

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Helpful?
Thank Mary Beth K
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear Mary Beth K, Thank you for the review of your stay at the Sheraton Commander Hotel. We appreciate your positive feedback and look forward to seeing you again. Warm regards, Michael Guleserian General Manager

Florida
Reviewed 26 August 2016

We stayed at the Sheraton Commander earlier this month. The hotel offers an excellent location, and excellent rooms for a reasonable price. The room were larger than most hotels and the room was clean, comfortable, and quiet. I recommend this hotel.

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1Thank David1975AA
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear David1975AA, Thank you for the TripAdvisor review. Thank you very much for the wonderful review. I'm happy our hotel added to your experience in Cambridge. Please come visit us again soon. Warmly, Michael Guleserian General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The Sheraton Commander is a Harvard Square landmark on Cambridge Common. Our luxurious hotel is by Fenway Park, Freedom Trail, and downtown Boston. We have elegant event space for wedding & meetings. ... more   less 

Additional Information about Sheraton Commander Hotel

Address: 16 Garden St, Cambridge, MA 02138
Region: United States > Massachusetts > Cambridge
Price Range: $278 - $563 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Commander Hotel 3.5*
Number of rooms: 175
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Also Known As:
Sheraton Cambridge
Cambridge Sheraton
Hotel Style:
#4 Business Hotel in Cambridge
#7 Romantic Hotel in Cambridge
#7 Family Hotel in Cambridge
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Commander Hotel staff and other travellers.
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Pine Mountain Valley, Georgia
over a year ago
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Questions? Get answers from Sheraton Commander Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try a room overlooking Garden Street - pretty when it snows !”
 of 5 bubbles KerryK52, 1 Jan 2017 | Read review
“Avoid Garden Street side (front of building) and right side. Ask for a larger room, which they will provide for same price if available.”
 of 5 bubbles B7098QVsusand, 23 Oct 2016 | Read review
“If room size is a concern, inquire about possibilities. All rooms seem to be quiet.”
 of 5 bubbles ZenTraveler8, 9 Oct 2016 | Read review
“5th Floor rooms are excellent”
 of 5 bubbles mkhoshman, 14 Sep 2016 | Read review
“High floor, preferably the 6th”
 of 5 bubbles suitcasepro, 11 Sep 2016 | Read review
5 of 5