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The Jefferson Hotel

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1,187 Reviews from our TripAdvisor Community

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Showing 1,171: English reviews
Reviewed 11 August 2014

The Jefferson seems to take pride in old fashioned service and quiet elegance, which impressed and delighted me. ------------------------------------------------------------------------- ATMOSPHERE This place has integrity and history, and I haven't found another hotel in the world that can match it. I'm a student: I usually travel either on someone else's dime (organizations, stipends, etc.) and am comfortable in B&Bs (and even...

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Helpful?
Thank Elizabeth A
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review and the many wonderful compliments about your experience.

Nashville
Reviewed 5 August 2014

Very disappointed . The hotel is tired and needs refreshing. Front desk and concierge not up to par. This is definitely not the ritz Carlton or four seasons. We had our 2 children and the pull out couch in the suite was terrible. When we notified the front desk they magnanimously sent up a roll away bed free of charge.

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3Thank Hmgregory
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Please accept our sincere apologies for the discomfort and inconvenience caused by the sofa bed in your room. We appreciated the opportunity to address your concern during your stay and provide a rollaway, along with the credit to your room, as an immediate resolution. We have also taken care of the sofa bed in that room. You have referenced some...

Florida
Reviewed 5 August 2014

This historic hotel is well maintained, and the service is outstanding. We booked a deluxe room. It was very spacious and it included a small terrace, so we were able to sit outside and enjoy the fresh air in the evening. There is a bar/restaurant off the lobby, where we enjoyed a light late dinner upon arrival. The food is...

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1Thank MrJoelB
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review!

Richmond, Virginia
Reviewed 5 August 2014

Take a step back into history where great service was a matter of pride, hotel lobbies were meant to be lingered in, and the hotel bar was a gathering place for locals and guests. We just completed a weekend stay at The Jefferson, and I believe it was the best hotel stay my wife and I have had, at least...

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Thank Charles M
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank your for your review and recommendation to visitors to Richmond and locals alike!

Boynton Beach, Florida
Reviewed 2 August 2014

The Jefferson is a majestic property in the heart of Richmond featuring every amenity demanding by any traveler, from the fountains when you arrive on the Courtyard to the Grand Staircase once rumored to be the one on "Gone with the Wind" (not true) to the fine restaurant Lemaire. Great people will take care of you in every way, closed...

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1Thank Pedro C
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review!

New York, NY
Reviewed 30 July 2014

This is an great property with a fascinating history. The rooms were large and well appointed and as you would expect. I echo the comments of most. I'd not typically feel inclined to review a property of this size with such a fine reputation as it would be redundant.... That said, I wanted to call out the extraordinary service. Upon...

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Thank GETAGRIPNYC
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review and for recognizing our helpful staff!

Cheltenham
Reviewed 30 July 2014

Our first visit to Richmond it was for a family wedding at the Cathedral. As it was also our 30th anniversary and close to my 65th birthday we decided to 'push the boat out'. Absolutely no regrets. If the welcome and service we received are an example of the legendary southern hospitality then it is thoroughly deserved. Being from the...

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1Thank dandock
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for choosing The Jefferson for your special occasions! We are delighted to have been a part of those milestones for you and your family. Congratulations and best wishes for many more!

Alexandria, VA
Reviewed 29 July 2014

This hotel deserves to be the best rated in Richmond. We stayed two nights this last weekend. Great special involved two free breakfasts, free valet parking, free wifi, no gratuities, and more. The hotel has spacious rooms that are now being updated. The updates hopefully will have work stations and chargers for computers and cells. The bathrooms are fully equipped...

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3Thank VAChuck
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for the great review!

Alexandria, Virginia
Reviewed 29 July 2014

Had the good sense and good fortune to stay at this fantastic hotel again. From the arrival where one is greeted enthusiastically to checking in with efficiency, this place is magic. Stephanie at the front desk must be new and in training, at least I hope so. She was routine and barely personable BUT she will undoubtedly learn from the...

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Helpful?
Thank Laurance
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review and your comments regarding our staff. We appreciate both the positive and also your perspective on where we might be able to make improvements. Thank you again and we look forward to your return to The Jefferson again soon!

Chantilly, Virginia
Reviewed 29 July 2014

Everything was excellent! The room was beautiful and very clean. Staff was extremely accommodating and nice. Well worth the money. I love the feel of this Hotel and so did the kids. Hope to stay again soon!

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1Thank 489sanl
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
  • Babysitting
Official Description (provided by the hotel)
Since 1895, The Jefferson Hotel has been recognized for its genuinely friendly service, luxurious guestrooms, breathtaking architecture and elegant decor. Guests of The Jefferson enjoy newly renovated guest rooms, two award-winning restaurants, 24-hour room service, a complimentary on-site health facility,indoor swimming pool, and complimentary wireless internet access and local calls. Located in the heart of downtown, all of the city's most popular destinations can be reached using the hotel's complimentary transportation. ... more   less 

Additional Information about The Jefferson Hotel

Address: 101 W. Franklin Street, Franklin & Adams Sts, Richmond, VA 23220
Region: United States > Virginia > Richmond
Price Range: $394 - $624 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Jefferson Hotel 4.5*
Number of rooms: 181
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Richmond
#1 Family Hotel in Richmond
#1 Romantic Hotel in Richmond
#4 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from The Jefferson Hotel staff and other travellers.
17 questions
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Questions? Get answers from The Jefferson Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one that has been recently rennovated.”
U5604UBjamesg, 10 Apr 2017 | Read review
“DID afternoon tea NOT a room”
jeannettey_12, 18 Mar 2017 | Read review
“For best views stay on East side.”
584jimn, 12 Mar 2017 | Read review
“Book one of the new junior suites, bigger and roomier and more comfortable”
866TaylorB, 2 Mar 2017 | Read review
“Room 602 was fabulous! See photos.”
  • Room 602 tub
  • Rm 602
  • Rm 602 seating/desk area
  • Rm 602 view of shower
  • foyer, room 602 with mini bar
  • room 602, seating area and king sized bed
G3059MDkatem, 8 Jan 2017 | Read review
5 of 5