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The Jefferson Hotel

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1,175 Reviews from our TripAdvisor Community

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Showing 1,160: English reviews
Virginia
Reviewed 15 December 2013

I recently made reservations at the Jefferson Hotel to include a room for 2 nights, a tea reservation, a dinner reservation and a special in-room breakfast reservation. Two days before the scheduled date, I had to cancel the reservation. During the call to the hotel, I specifically mentioned ALL the reservations and asked if I would need to speak with...

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Helpful?
5Thank ELSIE54
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Please accept our sincere apologies for the issues you have encountered with our error in not properly cancelling your tea reservation at the time your other reservation cancellations were accepted. Thank you for speaking with our Room Service Manager and please be assured that the charges will be removed from your credit card as quickly as possible and a full...

Virginia
Reviewed 13 December 2013

If you can, stay here when visiting Richmond. Hotel is beautiful especially at Christmas; decorated beautifully! Service was excellent in spite of all the parties going on while we were staying there. Room was very nice and even had turn down service each night. TJ's Bar was very nice as was Lemaire's. Staff is very friendly, attentive and accommodating. They...

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Helpful?
Thank Suzy C
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review. We hope you will visit again next holiday season (or sooner)!

Fredericksburg, Virginia
Reviewed 12 December 2013

there are better hotels on the planet but very few. The decor is not to be forgotten and will rarely be seen outside of museums or homes of the very wealthy. staff is excellent, bellmen and parking staff are not vultures or thinking that the customers are there to serve them. One minor maintenance problem that could not be repaired...

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Helpful?
Thank Silvergoat
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review!

New Jersey
Reviewed 11 December 2013

I was truly impressed with the Jefferson Hotel. As a SPG Platinum traveler, it takes a truly amazing hotel to steer me away from a Starwood property. The Jefferson delivered. 1. Breathtaking Lobby. High decorative ceilings, impressive stairway to lower bar/entertaining area. Each bar and lobby area has its own impressive features. Their Christmas decorations are well done. 2. Unbeatable...

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Helpful?
1Thank MPCLDC
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review and for pointing out your favorite parts of your experience with us. We do apologize for the error in your mini-bar bill and are pleased to hear that it was quickly corrected. We hope that you will visit again soon.

Madrid, Spain
Reviewed 9 December 2013

This is one of those hotels that you will enjoy when staying in Richmond. It is very beautiful and the service is quite good, making you feel like Richmond is your home. I was last week, with some christmas decoration and the hotel is just gorgeous. Great restaurant, great bar, great lounge, and at the same time is comfortable.

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Helpful?
Thank GLSMAD
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review and for choosing The Jefferson Hotel for your holiday travels.

New York City, New York
Reviewed 8 December 2013

Opulent doesn't begin to describe the main lobby of this historic hotel. You really feel transported when you walk into the Jefferson. The rooms have that same historic look, while offering modern comfort. The staff is friendly and accommodating. The restaurant and bar are top notch, though on the expensive side. This is the only place I stay in Richmond.

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Helpful?
Thank Ian J
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review and for making The Jefferson your preferred hotel when visiting Richmond.

Chester, New Jersey
Reviewed 2 December 2013

I would move in if I could! The hotel is gorgeous, we've never had a bad room, and the staff is so courteous. Make sure you build in some time to walk around and explore. There is a small museum under the stairs that is worth seeing, as is the art on the walls. And the gift shop is really...

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Helpful?
Thank lele0820
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review and for mentioning our Holidays at The Jefferson package offer.

DeWitt, Michigan
Reviewed 28 November 2013

We stayed one evening at the Jefferson an it met our high hopes and expectations. The staff was particularly helpful and we enjoyed the free shuttle to nearby locations. The interior décor is amazing. Although the hotel Is definitely upscale, we felt comfortable at all times. Definitely recommend this hotel for a special stay.

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Thank Dale D
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review and for choosing The Jefferson Hotel.

Virginia
Reviewed 21 November 2013

The hotel is absolutely beautiful - very elegant and you don't feel like you are in Richmond. The staff was extremely pleasant and helpful. We stayed over one evening and had dinner at the hotel, as well as brunch. We will definitely come back for another visit.

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Thank Kim S
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review. We look forward to your return!

Ruckersville, VA
Reviewed 16 November 2013

What a wonderful experience my husband and I had at the Jefferson. A beautifully renovated hotel built in 1895, this hotel far exceeded our expectations. The service was top notch, the décor ornately elegant marble, stained glass and antiques, the bed comfortable, the food incredible! The Sunday brunch deserves its regional reputation as a worthy destination on its own. We...

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Helpful?
1Thank cbeeperson
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review and for choosing The Jefferson for your stay in Richmond. We do hope that you will return again for an evening getaway with dinner. Our Lemaire dinner package is just perfect for that! While we understand that it's not quite as convenient as having a coffee maker in your room, we do hope that you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
  • Babysitting
Official Description (provided by the hotel)
Since 1895, The Jefferson Hotel has been recognized for its genuinely friendly service, luxurious guestrooms, breathtaking architecture and elegant decor. Guests of The Jefferson enjoy newly renovated guest rooms, two award-winning restaurants, 24-hour room service, a complimentary on-site health facility,indoor swimming pool, and complimentary wireless internet access and local calls. Located in the heart of downtown, all of the city's most popular destinations can be reached using the hotel's complimentary transportation. ... more   less 

Additional Information about The Jefferson Hotel

Address: 101 W. Franklin Street, Franklin & Adams Sts, Richmond, VA 23220
Region: United States > Virginia > Richmond
Price Range: $414 - $643 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Jefferson Hotel 4.5*
Number of rooms: 181
Reservation Options:
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Hotel Style:
#1 Family Hotel in Richmond
#1 Luxury Hotel in Richmond
#1 Romantic Hotel in Richmond
#4 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from The Jefferson Hotel staff and other travellers.
16 questions
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Boca Grande, Florida
over a year ago
Hawley, Pennsylvania
4 days ago
1 month ago

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Questions? Get answers from The Jefferson Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“DID afternoon tea NOT a room”
 of 5 bubbles jeannettey_12, 18 Mar 2017 | Read review
“For best views stay on East side.”
 of 5 bubbles 584jimn, 12 Mar 2017 | Read review
“Book one of the new junior suites, bigger and roomier and more comfortable”
 of 5 bubbles 866TaylorB, 2 Mar 2017 | Read review
“Room 602 was fabulous! See photos.”
  • Room 602 tub
  • Rm 602
  • Rm 602 seating/desk area
  • Rm 602 view of shower
  • foyer, room 602 with mini bar
  • room 602, seating area and king sized bed
 of 5 bubbles G3059MDkatem, 8 Jan 2017 | Read review
“Request renovated floor”
 of 5 bubbles JAC197561000, 7 Jan 2017 | Read review
5 of 5