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Quality Inn West End

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Traveller (47)
Room & Suite (35)
Dining (7)
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Overview
  • Excellent33%
  • Very good21%
  • Average22%
  • Poor11%
  • Terrible13%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Family Rooms
2 Star Hotel
All hotel details
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (255)
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Traveller rating
76
54
57
28
35
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LanguageEnglish
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76
54
57
28
35
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All reviewsthe breakfast arearecommend this hotel to anyonewould stay here againrestaurants and shoppingbathroom doorfree breakfastrichmond areafront desk clerkbusiness trip
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1 - 5 of 250 reviews
Reviewed 5 days ago

This was our first stay and we will be elsewhere the next time. The card keys we were given at check in did not work so it was back to the lobby to wait behind recent arrivals. When it was my turn, the clerk did...More

Thank saratogaWashington
Reviewed 1 week ago

This hotel is old an outdated. The rooms are dark and the carpets are worn. The toilet seat was cracked and the shower was stained and old. As soon as we got to the room we wanted to leave. It just was not comfortable. We...More

Thank 4Orr12
Reviewed 2 weeks ago

The hotel appears good from the outside and the lobby was clean. Check in was easy and the staff was pleasant. However, when I got to my room, the smell of powdered carpet freshener was overpowering. I turned up the air and left the room...More

Thank Merrileigh
Reviewed 2 weeks ago

Before reserving the room i did my research on this hotel. The reviews that i read weren't bad and for rooms and lobby looked very clean and neat on the website. New i couldn't find a better price for booking few days before Easter. Unfortunately...More

Thank tgulian
Reviewed 3 weeks ago

OUr team was assigned this hotel for the Jefferson Cup soccer tournament. Out of the16 families there, not one family had a good thing to say. One family had to be switched 3 times. Another family was switch once after walking in to someone else...More

Thank davmac21
Response from Crystal804, Manager at Quality Inn West EndResponded 2 weeks ago

Thank you for taking time to write a review about your recent stay with us. It comes with great dissatisfaction that your stay was not up to the hotel standards or expectations. We have an all team meeting this week to address the concerns you...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
US$62 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Richmond
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
Details
Price range
US$62 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Richmond
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (47)
Room & Suite (35)
Dining (7)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
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richardtunan
5 May 2017|
AnswerShow all 4 answers
Response from LexiMLH | Reviewed this property |
No unfortunately it's outdoor. But there is a YMCA nearby if you need a pool!
0
Votes
777Advisor777
13 April 2016|
Answer
Response from Daudirsch | Reviewed this property |
Check in- 3pm Check out- 11am No extra charge for breakfast
0
Votes
Leslie B
24 January 2016|
AnswerShow all 4 answers
Response from wearepsu1 | Reviewed this property |
21
0
Votes
Room Tips
"Dont stay here"
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"Non-smoking King rooms are great!"
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"Call and speak to them on the phone. The staff is very accommodating, and if you have questions the..."
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"We had a double queen with a view of the city in the distance...great sunrise"
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