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This was our first stay and we will be elsewhere the next time. The card keys we were given at check in did not work so it was back to the lobby to wait behind recent arrivals. When it was my turn, the clerk did...More
This hotel is old an outdated. The rooms are dark and the carpets are worn. The toilet seat was cracked and the shower was stained and old. As soon as we got to the room we wanted to leave. It just was not comfortable. We...More
The hotel appears good from the outside and the lobby was clean. Check in was easy and the staff was pleasant. However, when I got to my room, the smell of powdered carpet freshener was overpowering. I turned up the air and left the room...More
Before reserving the room i did my research on this hotel. The reviews that i read weren't bad and for rooms and lobby looked very clean and neat on the website. New i couldn't find a better price for booking few days before Easter. Unfortunately...More
OUr team was assigned this hotel for the Jefferson Cup soccer tournament. Out of the16 families there, not one family had a good thing to say. One family had to be switched 3 times. Another family was switch once after walking in to someone else...More
Response from Crystal804, Manager at Quality Inn West EndResponded 2 weeks ago
Thank you for taking time to write a review about your recent stay with us. It comes with great dissatisfaction that your stay was not up to the hotel standards or expectations. We have an all team meeting this week to address the concerns you...More