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    Quality Inn West End

    255 reviews
    #43 of 82 Hotels in Richmond
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    8008 W Broad St, Richmond, VA 23294-4218
    Booking.com
    US$62
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    US$62
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    US$62
    QualityInn
    US$62
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    US$62
    Expedia.com
    US$62
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    US$62
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    US$62
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    US$62
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    All photos (85) 85
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    Traveller (47)
    Room & Suite (35)
    Dining (7)
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    Overview
    3.5
    255 reviews
    • Excellent33%
    • Very good21%
    • Average22%
    • Poor11%
    • Terrible13%
    Travellers talk about
    “the breakfast area”(12 reviews)
    “recommend this hotel to anyone”(3 reviews)
    “would stay here again”(8 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Family Rooms
    2 Star Hotel
    All hotel details
    Contact Info
    8008 W Broad St, Richmond, VA 23294-4218 See on map
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    Rooms
    May 6May 7
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (255)
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    All reviewsthe breakfast arearecommend this hotel to anyonewould stay here againrestaurants and shoppingbathroom doorfree breakfastrichmond areafront desk clerkbusiness trip
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    11 - 15 of 250 reviews
    Reviewed 3 January 2018
    Decent quality for the money

    I stayed at the hotel for 12 nights on a business trip. My first two nights there the shower wouldn't get hot (or warm or anything but really chilly). I reported it each evening and it was fixed after the second night. The room was...More

    Thank Jack R
    Response from Crystal804, General Manager at Quality Inn West EndResponded 4 January 2018

    Thank you for taking time to write about your recent experience at our hotel. I have shared your feedback with the Maintenance and Housekeeping staff. I greatly apologize that your service was not consistent during your stay with us. I appreciate you bringing that to...More

    Reviewed 13 December 2017 via mobile
    Ok for the price.

    Basically you get what you pay for where this hotel is concerned. It looked nice as you pull up and the reception was lovely with some really nice touches like a table to make hot chocolate and marshmallows and decorated really nice. Staff were polite...More

    Thank tcrcjc
    Response from Crystal804, Manager at Quality Inn West EndResponded 16 December 2017

    Thank you for sharing your experience we take all feedback to help us fine tune our operations. To ensure we deliver an excellent guest experience at our hotel. Glad to hear you enjoyed the hot chocolate bar it is really amazing and especially when it’s...More

    Reviewed 11 December 2017
    Excellent & inexpensive

    This is a great place to stay if you're looking for a comfortable, safe, low-cost hotel in Richmond. The rooms are beautiful, the free breakfast is fantastic, and the staff is always super nice. Whenever I need a place to stay in towards the west-end...More

    Thank AuntKissie
    Response from Crystal804, Manager at Quality Inn West EndResponded 16 December 2017

    Thank you for taking time to share your experience about your stay. Our rooms are a great value with all the great amenities included. I will be sharing your review and kind words regarding the staff being super nice with the team. We appreciate you...More

    Reviewed 27 November 2017
    Yes! Quality Inn on West Broad is for You!

    The staff is polite ... the rooms roomy and clean ... the elevator quick to the 6th floor (the highest); the breakfast hot, including eggs and sausage; pastries; make-your-own waffles ( or, it may have been pancakes); various breads; yogurt; an assortment of juices; good...More

    1  Thank deuteronomy10
    Response from Crystal804, Manager at Quality Inn West EndResponded 30 November 2017

    Thank you for taking the time to share your experience at the Quality Inn West End. On behalf of the entire staff we are glad you enjoy your stay. We look forward to see you again on your next travels to Richmond. During our winter...More

    Reviewed 17 November 2017 via mobile
    Always impressed

    This was our third visit to Quality Inn West End and as always we were greeted by your over the top staff! Our check in was fast and easy. Staff at the desk could not have been any nicer, helpful and professional. The night was...More

    Thank mjbc831
    Response from Crystal804, Manager at Quality Inn West EndResponded 30 November 2017

    Thank you for taking the time to write a review about your stay with us. Thank you for recognizing the staff that means a lot to them. I share all reviews with the team. We really do have a great breakfast attendant. We have a...More

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    About
    Amenities
    Top amenities
    Free Parking
    Pool
    Free High Speed Internet (WiFi)
    Breakfast included
    Hotel Amenities
    Free Parking
    Breakfast included
    Meeting Rooms
    Business Centre with Internet Access
    Self-Serve Laundry
    Room amenities
    Air Conditioning
    Microwave
    Refrigerator in room
    Things to do
    Pool
    Outdoor pool
    Details
    Price range
    US$62 - US$115 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #2 Best Value Hotel in Richmond
    Room types
    Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
    Details
    Price range
    US$62 - US$115 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #2 Best Value Hotel in Richmond
    Room types
    Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
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    Traveller (47)
    Room & Suite (35)
    Dining (7)
    Pool & Beach (3)
    Business Centre & Event Rooms (3)
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    Questions & Answers
    Ask a question
    See all 8 questions
    richardtunan
    5 May 2017|
    AnswerShow all 4 answers
    Response from LexiMLH | Reviewed this property |
    No unfortunately it's outdoor. But there is a YMCA nearby if you need a pool!
    0
    Votes
    777Advisor777
    13 April 2016|
    Answer
    Response from Daudirsch | Reviewed this property |
    Check in- 3pm Check out- 11am No extra charge for breakfast
    0
    Votes
    Leslie B
    24 January 2016|
    AnswerShow all 4 answers
    Response from wearepsu1 | Reviewed this property |
    21
    0
    Votes
    123
    Room Tips
    "Dont stay here"
    Read review
    "Non-smoking King rooms are great!"
    Read review
    "Call and speak to them on the phone. The staff is very accommodating, and if you have questions the..."
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    "We had a double queen with a view of the city in the distance...great sunrise"
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