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2018-01-28 2018-01-29
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    Quality Inn West End

    8008 W Broad St, Richmond, VA 23294-4218
    +1 855-849-1513
    Hotel website
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    2018-01-28 2018-01-29
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    Traveller (44)
    Room & Suite (26)
    Dining (7)
    • Excellent33%
    • Very good22%
    • Average23%
    • Poor10%
    • Terrible12%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Family Rooms
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Quality Inn West End
    Special Offer: Choice Privileges Points
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    Jan 28Jan 29
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Free Cancellation
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    Write a ReviewReviews (247)
    There are newer reviews for Quality Inn West End
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    21 - 25 of 242 reviews

    Reviewed 12 June 2017

    Hotel needs TLC although it was clean. The front deck personnel were very helpful and friendly. Lakeisha who ran the breakfast room was busy all the time, appeared to have everything supplied and was very personable. She deserves a pat on the back for dealing...More

    Thank Linda R
    Reviewed 10 June 2017

    Breakfast is not fresh and is the same menu every morning. Only plus side the staff working at this location is very nice. Housekeeping is not up to par hair in my sink when I checked in. Bathrooms are very small bathroom sink is located...More

    2  Thank georgerU9707KW
    Response from Crystal804, General Manager at Quality Inn West EndResponded 27 June 2017

    Thank you for taking the time out to write a review about your recent stay here at the Quality Inn West End. We have a few new housekeepers in training as we are in our busy season, I deeply apologize about the hair in your...More

    Reviewed 8 June 2017

    Our trip was for a couple for just one night. The hotel seems to serve many construction workers, which was just fine. The hotel itself is a bit shabby in places, but not offensively so. Be sure to refuse a room on the first floor...More

    Thank Donna G
    Response from Crystal804, Manager at Quality Inn West EndResponded 6 December 2017

    On behalf of Quality Inn West End, I want to say thank you so much for the nice comments you made about our convenient location and the services, we are happy to hear that we met all your needs. We take pride in our hotel...More

    Reviewed 31 May 2017

    We needed a hotel room due to some unexpected car problems while driving from the Richmond area to Chicago. Our room was a pretty standard room - clean and nicely sized. The hotel lobby was also clean and looked more updated than our room. Our...More

    Thank ked4300
    Response from Crystal804, Manager at Quality Inn West EndResponded 6 December 2017

    Thank you for telling our future guests about your experience here at The Quality Inn West End. I am so sorry to hear of your situation that occurred and I am glad that the front desk was able to take care of you upon arrival....More

    Reviewed 23 May 2017

    We wrecked at 2am on i 64 with 4 kids I called here Christa made us feel more than welcome actually the entire staff here has been great Christa is just my go to person she is more than willing to accomadate usMore

    Thank static1692
    Response from Crystal804, General Manager at Quality Inn West EndResponded 27 June 2017

    Thank you for taking the time out to recognize Christa, she is truly a great asset to our hotel. As a Manager I can surely tell you how grateful we are to have Christa. She goes above and beyond to take care of our guests....More

    • Top amenities
    • Free Parking
    • Breakfast included
    • Pool
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Outdoor pool
    • Pool
    • Price range
    • US$68 - US$98 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 190
    • Reservation Options
    • TripAdvisor is proud to partner with Choice Hotels, Booking.com, Priceline, Hotels.com, Travelocity, Orbitz, Hotwire, Cancelon, getaroom.com, HotelQuickly and TripOnline SA so you can book your Quality Inn West End reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Richmond
    • Also Known As
    • Quality Inn West End Hotel Richmond ,
    • Quality Inn Richmond
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    Traveller (44)
    Room & Suite (26)
    Dining (7)
    Pool & Beach (3)
    Hotel & Grounds (35)
    Bathroom (8)
    Business Centre & Event Rooms (3)
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    Ask a question
    Questions & Answers
    5 May 2017|
    AnswerShow all 4 answers
    Response from LexiMLH | Reviewed this property |
    No unfortunately it's outdoor. But there is a YMCA nearby if you need a pool!
    13 April 2016|
    Response from Daudirsch | Reviewed this property |
    Check in- 3pm Check out- 11am No extra charge for breakfast
    Leslie B
    24 January 2016|
    AnswerShow all 4 answers
    Response from wearepsu1 | Reviewed this property |
    Room Tips
    "We had a double queen with a view of the city in the distance...great sunrise"
    Read review
    "Book this Hotel!"
    Read review
    "I happen to like the sixth floor. My understanding is that smoking is allowed on the second floor."
    Read review
    "Be sure to tell check in help what kind of room you need. Near pool, downstairs, quiet? Helpful to them and..."
    Read review
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