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Delta Hotels by Marriott Richmond Downtown

935 reviews
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Traveller (138)
Room & Suite (69)
Dining (9)
Overview
  • Excellent48%
  • Very good29%
  • Average13%
  • Poor6%
  • Terrible4%
Travellers talk about
“front desk”(177 reviews)
“james river”(46 reviews)
“shuttle service”(45 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (935)Write a Review
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All reviewsfront deskjames rivershuttle serviceparking garagebreakfast buffethotel shuttlecanal walkfree shuttlehotel staffgreat customer servicechecking inshockoe slipconvention centertomasyamaswaltonihg
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1 - 5 of 921 reviews
Reviewed yesterday

truly the nicest and most helpful hotel staff ive encountered in 20 years traveling. Don't know who is a point for HR but your killing it. A real find in the Richmond area. Breakfast deal is a fantastic way to start the day.

Thank John R
Reviewed yesterday

It was my first time at Delta but my overall impression about the personal was absolutelly the best!! Specially Faya, that works on the restaurant. She is very frendly and efficient!! Looks like she could anticipate my thoughts as she never left me without attendance!...More

Thank Rafael D
Reviewed 3 days ago

I have been to this hotel multiple times for volleyball tournaments and I have to say that Tomas, the van driver who brought us to and from the convention center and to our dinner destinations is amazing. He is always friendly and goes out of...More

Thank kwhit69
Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 2 days ago

Thank you kwhit69 for sharing your experience from your visit this past weekend. Tomas will be excited to hear your feedback. Again thank you for sharing and please return again.

Reviewed 4 days ago via mobile

I have been visiting the Delta for a while and never came across better employees than Ms. Diane @ the front desk and Ronne @ the bar! They are truly dedicated to the happiness of their customers. Ronne took care of us in such a...More

Thank Nikia F
Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 2 days ago

Thank you Nikia F for your feedback. I apologize that you had an issue while dining however happy to hear it was resolved. Again thank you and please return again soon.

Reviewed 5 days ago via mobile

The hotel itself appears to be an older building near the river in downtown Richmond. The rooms have been freshened up with up to date furnishings, including a modern bathroom and walk in shower. The updates are nice, but the rooms are very noisy from...More

Thank Rick H
Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 2 days ago

Many thanks Rick H for taking the time to provide you review of your recent stay with our hotel. Our apology that you had been at our hotel while we repaired a water line. Again thank you for your feedback and please return again soon.

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$165 - US$311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Richmond
#13 Business Hotel in Richmond
#13 Romantic Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$165 - US$311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Richmond
#13 Business Hotel in Richmond
#13 Romantic Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (138)
Room & Suite (69)
Dining (9)
Pool & Beach (5)
Hotel & Grounds (72)
Bathroom (16)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Joy2p
20 August 2017|
AnswerShow all 2 answers
Response from Assistant1966 | Reviewed this property |
Yes they do offer shuttle service and the driver is very nice!
0
Votes
ackplatt
12 March 2017|
AnswerShow all 7 answers
Response from ScottJones | Property representative |
hello ackplatt, we offer a microwave and fridge in all rooms. Package deal does offered our breakfast buffet at a discounted rate included.
0
Votes
Kathy M
8 June 2016|
AnswerShow all 4 answers
Response from dvaden1984 | Property representative |
Yes we do from main street train station. If you call the hotel when you arrive they can pick you up until 11pm. They can be reached at 804-788-0900
0
Votes
Room Tips
"River views are picturesque and quiter"
Read review
"Beautiful View of the Richmond Downtown"
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"Choose a room on the river side (even numbers) to reduce construction noise"
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"Ask for a view of the river"
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