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Delta Hotels by Marriott Richmond Downtown

951 reviews
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Traveller (148)
Room & Suite (94)
Dining (9)
Overview
  • Excellent49%
  • Very good29%
  • Average13%
  • Poor5%
  • Terrible4%
Travellers talk about
“front desk”(181 reviews)
“james river”(48 reviews)
“shuttle service”(47 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
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Reviews (951)Write a Review
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All reviewsfront deskjames rivershuttle serviceparking garagebreakfast buffethotel shuttlecanal walkfree shuttlehotel staffgreat customer servicechecking inshockoe slipconvention centertomasyamaswaltonihg
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181 - 185 of 937 reviews
Reviewed 30 September 2016

The walls must be paper thin because I could hear my neighbors all night on a Tuesday night. For being rated a 3 star hotel, their amenities are also very lacking. Then on top of that, when I took a shower I noticed how dirty...More

Thank Martin C
Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 4 October 2016

Dear Martin C, my sincere thank you for taking time to provide your valuable feedback. I am meeting with my housekeeping team today to discuss your feedback. This lack of cleanliness cannot happen and will be corrected today. I would like to reach out and...More

Reviewed 26 September 2016

We had an excellent stay for a nearby wedding. Staff was wonderfully accommodating.Loved the valet parking. On the day we left one of the valets was going off duty. Chatting w him he was headed our direction and was gracious enough to take time to...More

Thank starcity
Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 28 September 2016

Thank you starcity for your feedback. Wonderfully Accommodating is what all guest deserve. Our fantastic staff will be excited to hear your wonderful feedback and I know will be excited to see you return again soon.

Reviewed 26 September 2016 via mobile

Nice hotel. Easy walk to lots of restaurants and bars. Pretty clean rooms, only a few hairs in the shower. Fridge and microwave in room, my fridge didn't work:(. Ice machines not working on the five floors I tried. Very nice staff! Quiet housekeepers! Air...More

Thank pizzapam
Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 28 September 2016

Thank you pizzapam for taking the time to provide your valuable feedback. My sincere apology that you would have to deal with any issues especially hair. This is unacceptable and I will share with our team today so that this can be corrected immediately. We...More

Reviewed 26 September 2016

Primary reason for review: hotel and restaurant staff were very courteous, helpful and efficient. Great location and access to downtown restaurants and activities. Tamas, the shuttle drive was especially helpful and professional. Hotel was not fancy, but it was nice and clean.

Thank pblazer322
Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 28 September 2016

Thank you pblazer322 for taking the time to provide your feedback. I know that Tamas and our entire valet team will be excited to hear your comments. again thank you and we are looking forward to your return again.

Reviewed 22 September 2016

We stayed overnight to visit our son at VCU, and the location was perfect. It's close to the school, less than 2 miles, it is close to Shockoe Bottom historic area, and the trails along the river, and it's close to the Fan. It's very...More

Thank Alicat1964
Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 23 September 2016

Thank you Alicat1964 for taking the time to provide your valuable feedback. Our Central Location has been enjoyed by many as you explore RVA. Welcome to RVA and please return again soon.

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$144 - US$296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Richmond
#13 Romantic Hotel in Richmond
#13 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$144 - US$296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Richmond
#13 Romantic Hotel in Richmond
#13 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (148)
Room & Suite (94)
Dining (9)
Pool & Beach (5)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
MG142
6 February 2018|
AnswerShow all 2 answers
Response from Assistant1966 | Reviewed this property |
There is not shuttle service at that hotel.
0
Votes
Joy2p
20 August 2017|
AnswerShow all 2 answers
Response from Assistant1966 | Reviewed this property |
Yes they do offer shuttle service and the driver is very nice!
0
Votes
ackplatt
12 March 2017|
AnswerShow all 7 answers
Response from ScottJones | Property representative |
hello ackplatt, we offer a microwave and fridge in all rooms. Package deal does offered our breakfast buffet at a discounted rate included.
0
Votes
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1234
Room Tips
"We enjoyed our river view room!"
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"Ask for the corner suite! Also be certain to visit the pantry....they have ICE CREAM!!!"
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"Checkin in on your mobile app early to get upgrades such as a River view or larger suite."
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"My room was great--comfortable beds!"
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