We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
04/06/2017 05/06/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Crowne Plaza Richmond Downtown

    555 E Canal St, Richmond, VA 23219-3837
    Hotel website
    Save
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$176
          US$144
          US$176
          US$144
          US$176
          US$144
          Traveller (116)
          Room & Suite (67)
          Dining (10)
          Omni Richmond Hotel
          1,830 reviews
          #12 of 81 hotels in Richmond
           
          Hilton Richmond Downtown
          1,416 reviews
          #9 of 81 hotels in Richmond
           
          Linden Row Inn
          1,001 reviews
          #7 of 81 hotels in Richmond
           
          The Jefferson Hotel
          1,207 reviews
          #1 of 81 hotels in Richmond
           
          Overview
          • Excellent44%
          • Very good30%
          • Average14%
          • Poor6%
          • Terrible4%
          Travellers talk about
          “front desk” (157 reviews)
          “james river” (42 reviews)
          Free Wifi
          Breakfast Buffet
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Shuttle Bus Service
          3.5 Star Hotel
          All hotel details
          Offers from Crowne Plaza Richmond Downtown
          Special Offer: Book Direct and Save
          Hotel deals
          Omni Richmond Hotel
          1,830 reviews
          #12 of 81 hotels in Richmond
           
          Hilton Richmond Downtown
          1,416 reviews
          #9 of 81 hotels in Richmond
           
          Linden Row Inn
          1,001 reviews
          #7 of 81 hotels in Richmond
           
          The Jefferson Hotel
          1,207 reviews
          #1 of 81 hotels in Richmond
           
          {"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
          Rooms
          Jun 4Jun 5
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$144.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Richmond hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "955b203ff9a24ebf91c423c8009402b6", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":110843,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[33398534],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":6,"year":2017},"checkout":{"day":5,"month":6,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":144,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"955b203ff9a24ebf91c423c8009402b6","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":176,"lowestMetaPrice":144,"additionalPartner":false,"highestMetaPriceDisplay":176,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":176,"lowestMetaPrice":144,"highestMetaPriceDisplay":176,"hotelName":"Crowne Plaza Richmond Downtown","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijk1NWIyMDNmZjlhMjRlYmY5MWM0MjNjODAwOTQwMmI2IiwiQUlLIjoiNzgyMmQzOGNmNjM2NDQ2ZWExZGEwOTVkNThkZWFmZTkifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "04/06/2017", "checkOut": "05/06/2017", "lowestPrice": "US$144", "hasDates": true, "hacComplete": true, "contentIdMappings": {"109208885":"HotelsCom2IB","33398534":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"divClasses":"prw_rup prw_ibex_room_grid_hsx"},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{},"js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"divClasses":"prw_rup prw_ibex_mismatch_message"},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"js":{},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx"},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
          Write a Review
          Reviews (856)
          Traveller rating
          Traveller type
          Time of year
          Language

          231 - 235 of 856 reviews

          Reviewed 4 January 2016

          I used to stay at The Hilton Grand Garden, but was put here one week and have since returned every week. The staff is great: Edgar, Darrell, and of course Crystal, always treat me great. There has been a couple weeks when I had an...More

          Thank Joel G
          Response from ScottJones, General Manager at Crowne Plaza Richmond Downtown

          Hello Joel G, my sincere thank you for taking the time to provide your valuable feedback. As a every week valued customer I feel you do have a chance to get to know our staff and services. Thank you for being an IHG Rewards Loyal...More

          Reviewed 3 January 2016 via mobile

          Just going to write bullet points about my experience: -hot tub scalding hot- couldnt even get in. -then got in pool and there was a dirty bandaid on the side. -elevators malfunctioned -ac/ thermostat in room not working -wanted room service and no menu. So...More

          1  Thank shiggiephila
          Response from ScottJones, General Manager at Crowne Plaza Richmond Downtown

          Dear Shiggiephila, thank you for taking the time to provide your valuable feedback. My sincere apology that anyone would have an experience such as your recent stay with our property. If allowed I would like to contect you directly in order to work toward making...More

          Reviewed 3 January 2016 via mobile

          We went for the night and it was nicer than I expected. While there were loud patrons next to us, our room was spacious and clean. The bed was comfortable. Staff were friendly and helpful. There is a shuttle bus that will take you from...More

          Thank off2thekeys
          Response from ScottJones, General Manager at Crowne Plaza Richmond Downtown

          Thank you offto the keys for taking the time to provide your feedback concerning your recent stay with our property. We apologize that you had loud patrons next door to your room. Our staff will appreciate your feedback and I know will be hoping that...More

          Reviewed 1 January 2016 via mobile

          It was ok. Check in was easy enough. My husband is Spire Elite so we usually get a little extra special treatment. Not here and that was ok, not a big deal. Opted for the $15 a day parking. Lady at the front desk told...More

          Thank Geneva H
          Response from ScottJones, General Manager at Crowne Plaza Richmond Downtown

          Dear GenevaHale, as a Spire Elite member you deserve very special treatment. I would like to apologize that our hotel failed to accomplish our goal. I would like to contact you directly if possible to try and make up for your experience. Thank you for...More

          Reviewed 26 December 2015

          My wife and I stayed here on Tuesday, December 22, 2015. Excellent. We'll stay here again. This hotel is centrally located. The parking garage is located inside the building so it's accessible. All the staff we met were professional. I regret I didn't get everyone's...More

          Thank AMB&JAS
          Response from ScottJones, General Manager at Crowne Plaza Richmond Downtown

          Hello AMB&JAS, thank you for your kind comments and reveiw of your recent stay. Our team will be appreciative that you have taken the time to provide your feedback. Please return again to the "Excellent" you deserve.

          Omni Richmond Hotel
          1,830 reviews
          #12 of 81 hotels in Richmond
           
          Hilton Richmond Downtown
          1,416 reviews
          #9 of 81 hotels in Richmond
           
          Linden Row Inn
          1,001 reviews
          #7 of 81 hotels in Richmond
           
          The Jefferson Hotel
          1,207 reviews
          #1 of 81 hotels in Richmond
           
          About
          Awards & Recognition
          GreenLeadersGold level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Shuttle Bus Service
          • Airport Transportation
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Dry Cleaning
          • Concierge
          • Room amenities
          • Microwave
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          Details
          • Price range
          • US$162 - US$266 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Green Hotel in Richmond
          • #13 Romantic Hotel in Richmond
          • #13 Business Hotel in Richmond
          • #22 Family Hotel in Richmond
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 298
          • Reservation Options
          • TripAdvisor is proud to partner with IHG, Travelocity, Expedia, Hotwire, Orbitz, Hotels.com, Booking.com, Priceline, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, HotelQuickly, HotelsClick and Hotel.de so you can book your Crowne Plaza Richmond Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Virginia >
          • Richmond
          • Also Known As
          • Crowne Plaza Richmond Downtown Hotel Richmond ,
          • Richmond Crowne Plaza
          Add Photo Photos
          Traveller (116)
          Room & Suite (67)
          Dining (10)
          Pool & Beach (7)
          Hotel & Grounds (66)
          Bathroom (13)
          Business Centre & Event Rooms (3)
          Nearby
          Sponsored by:
          Holiday Inn Express Downtown Richmond
          237 reviews
          .38 km away
           
          The Massad House Hotel
          15 reviews
          .35 km away
           
          Hampton Inn & Suites Richmond - Downtown
          204 reviews
          .30 km away
           
          Homewood Suites by Hilton Richmond - Downtown
          162 reviews
          .34 km away
           
          Nearby Restaurants
          Capital Ale House
          564 reviews
          .27 km away
          Penny Lane Pub
          234 reviews
          .39 km away
          Belle & James
          35 reviews
          .32 km away
          Cafe Rustica
          75 reviews
          .31 km away
          Nearby Attractions
          Virginia Capitol Building
          812 reviews
          .63 km away
          Tredegar Iron Works
          338 reviews
          .54 km away
          Canal Walk
          210 reviews
          .78 km away
          American Civil War Center at Historic Tredegar
          220 reviews
          .51 km away
          Questions & AnswersAsk a question
          ackplatt
          Are there refrigerators and microwaves in the rooms? How much is the breakfast buffet and is it offered daily?
          12 March 2017|
          Answer Show all 7 answers
          Response from ScottJones | Property representative |
          hello ackplatt, we offer a microwave and fridge in all rooms. Package deal does offered our breakfast buffet at a discounted rate included.
          0
          Votes
          Kathy M
          Do you provide a shuttle to hotel from the downtown train station?
          8 June 2016|
          Answer Show all 4 answers
          Response from dvaden1984 | Property representative |
          Yes we do from main street train station. If you call the hotel when you arrive they can pick you up until 11pm. They can be reached at 804-788-0900
          0
          Votes
          Chantelle C
          Is there a hotel shuttle from Airport to Crown Plaza Richmond? I have booked at this hotel for next weekend. I just called the front desk and they said there was no shuttle from airport? Can someone please confirm. if not, what is the best way to get from airport to hotel? Thanks
          14 April 2016|
          Answer Show all 6 answers
          Response from ScottJones | Property representative |
          So very sorry to respond late however we are not able to offer our shuttle but Groome trans port does offer prebooked and pickup services. 804-222-7222 please let us know if we can help with contacting. 804-788-0900, Scott... More
          0
          Votes
          Room Tips
          "Ask for something overlooking the federal reserve."
          Read review
          "Ask for river views & high floor"
          Read review
          "Ask for the south side with the great river views."
          Read review
          "Do your research on this hotel, great view in my opinion and the staff is always willing to answer your..."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing