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2018-01-28 2018-01-29
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    Delta Hotels by Marriott Richmond Downtown

    555 E Canal St, Richmond, VA 23219-3837
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    2018-01-28 2018-01-29
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    US$161
    US$161
    US$161
    Traveller (138)
    Room & Suite (69)
    Dining (9)
    Overview
    • Excellent49%
    • Very good29%
    • Average13%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “front desk” (177 reviews)
    “james river” (46 reviews)
    “shuttle service” (45 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
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    Rooms
    Jan 28Jan 29
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (935)
    There are newer reviews for Delta Hotels by Marriott Richmond Downtown
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    241 - 245 of 921 reviews

    Reviewed 15 May 2016 via mobile

    We are new to Virginia and wanted to check out Richmond. The city has a lot to offer from outdoor recreation (biking, walking, rafting), to dining and listening to bands, to shopping (Cary St downtown and Carytown). We were given a room with an excellent...More

    Thank DCCarroll
    Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 16 May 2016

    Thank you DCCarrol for providing your feedback and comments about your recent stay. I realize that graduation weekends can produce an added excitement that is shared by many. Again thank you for your comments and please return again soon.

    Reviewed 15 May 2016

    Had some problems with the bathrooms. Employees helpful and accommodating, especially Rocqui and an older women at the desk (I wish I had gotten her name). Also, a women at the lounge very nice and helpful with restaurant recommendations. And Tamas, the shuttle driver, very...More

    Thank Mary R
    Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 16 May 2016

    Thank you MaryR for providing your feedback about your recent stay with our property. I apologize that you would have an issue with your bathroom while staying at our hotel. Again thank you for your feedback that will allow our team to work towards improving...More

    Reviewed 14 May 2016

    I travel 6 months out of the year and let me tell you, it gets old! I am an IHG loyalist and Crowne Plaza is one of my two favorite brands (Hotel Indigo is awesome too!) But this place shook it up a bit and...More

    Thank Katherine3579
    Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 16 May 2016

    Thank you Katherine3579 for taking the time to provide your valuable input from your recent amazing experience. Our staff and management will be excited to hear your feedback. Our two story suites offer an experience that is amazing. Again thank you and please return again...More

    Reviewed 13 May 2016

    I am a flight attendant that always stays here (ExpressJet)- staff is amazing but on the 11th of May 2016 Genie or Jeanie Forgive me please if I misspelled at front desk did an amazing job. She comforted me knowing I was away it was...More

    Thank robertogpozo
    Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 16 May 2016

    A sincere thank you Robertogpozo for sharing your heartfelt feedback. Jeannie is a true believer in Southern hospitality and she spreads her personality daily. I will share your comments today and I know she will be excited to hear your comments. Again thank you and...More

    Reviewed 11 May 2016

    The service was fine and the location is good but our room was honestly disgusting. We stayed here to attend a wedding and when we got home late that night, pulled the sheets back, and there were fresh stains and hair as if the bed...More

    Thank PDX2DCA
    Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 13 May 2016

    Thank you PDX2DCA for sharing your valuable feedback. Our sincere apology that anyone would have this type of experience. If allowed I would like to contact you directly and make up for this occurence. This is simply unexceptable and will be dealt with today. Again...More

    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$165 - US$311 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Richmond
    • #13 Romantic Hotel in Richmond
    • #13 Business Hotel in Richmond
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 298
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Priceline, Expedia, Hotels.com, Travelocity, Orbitz, Hotwire, Cancelon, HotelQuickly, TripOnline SA and getaroom.com so you can book your Delta Hotels by Marriott Richmond Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Richmond
    • Also Known As
    • Crowne Plaza Richmond Downtown Hotel Richmond ,
    • Richmond Crowne Plaza
    Add Photo Photos
    Traveller (138)
    Room & Suite (69)
    Dining (9)
    Pool & Beach (5)
    Hotel & Grounds (72)
    Bathroom (16)
    Business Centre & Event Rooms (5)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Joy2p
    20 August 2017|
    AnswerShow all 2 answers
    Response from Assistant1966 | Reviewed this property |
    Yes they do offer shuttle service and the driver is very nice!
    0
    Votes
    ackplatt
    12 March 2017|
    AnswerShow all 7 answers
    Response from ScottJones | Property representative |
    hello ackplatt, we offer a microwave and fridge in all rooms. Package deal does offered our breakfast buffet at a discounted rate included.
    0
    Votes
    Kathy M
    8 June 2016|
    AnswerShow all 4 answers
    Response from dvaden1984 | Property representative |
    Yes we do from main street train station. If you call the hotel when you arrive they can pick you up until 11pm. They can be reached at 804-788-0900
    0
    Votes
    Room Tips
    "River views are picturesque and quiter"
    Read review
    "Beautiful View of the Richmond Downtown"
    Read review
    "Choose a room on the river side (even numbers) to reduce construction noise"
    Read review
    "Ask for a view of the river"
    Read review
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