We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Courtyard Richmond Northwest/Short Pump

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Courtyard Richmond Northwest\/Short Pump
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

122 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
There are newer reviews for Courtyard Richmond Northwest/Short Pump
See the most recent reviews
Showing 121: English reviews
Mumbai (Bombay), India
Reviewed 3 November 2015 via mobile

Nice hotel in richmond comfortable beds rooms and nice breakfast but did lack options in buffet breakfast. Staff was friendly , cute swimming pool , conveniently located and easy to get too , rooms did not have much of a view so that was a down-part other than that pretty good.

Thank mk5705
Culpeper, Virginia
Reviewed 12 October 2015

We stayed at the Courtyard Marriott (3950 Westerre Pkwy, Richmond) October 9-11, 2015. First off I want to say whoever checked us in was WONDERFUL (kind, helpful, all-around great at her job). My 16-yr-old daughter even noticed it and commented how nice she was. Now on to our awful experience. Saturday we left at 7:00 am and were gone until...

1Thank AlisaD5
ernie3950, General Manager at Courtyard Richmond Northwest/Short Pump, responded to this review

Dear Ms. Decatur, Thank you for taking my call earlier today. As I stated on the phone, I am truly sorry for the experience you had during your stay at my hotel. I have shared your comments with my entire team to prevent the issue from happening in the future. Please enjoy the extra points and stop by to say...

Smyrna, Georgia
Reviewed 28 September 2015 via mobile

room was clean as was the room overall. Good location to meetings and friendly service. If you are a SunTrust employee you get a free breakfast. Nice bar area to watch the game and exceptional service. Four stories in the hotel with clean hallway and public areas.

Thank Blues2cup
Reviewed 23 August 2015

Clean updated rooms Nice room with balcony that overlooked the courtyard. Brian was extremely knowledgeable and friendly. We stopped downstairs for a quick bite to eat and a drink. Menu is compact, enough choices for a quick bite Staff was friendly Would gladly return

1Thank Donna M
Woodstock, Virginia
Reviewed 23 July 2015

When we first entered our room it was very cramped and small. We were 3 adults in a room with a king size bed and a pull out sofa. The sofa was tiny like the size of a love seat. There was no room to move around especially when the sofa bed was opened. There was no where to sit...

Thank Jacqueline M
Beverly B, Manager at Courtyard Richmond Northwest/Short Pump, responded to this review

Dear Jacqueline M. I've read your review. We understand your frustrations about your stay with us.Our team is apologizing for not rendering the service you should have gotten. Please contact me to further discuss this matter. We appreciate your business. Sincerely, Beverly Bobbitt beverly.bobbitt@marriott.com

Atlanta, Georgia
Reviewed 23 June 2015

For a frequent traveler, it is really nice to be able to stay at a certain Brand of hotel and know what to expect. The bistro area is very pleasant, and after a busy day, and as a single female travelling, it is nice not to have to go to a restaurant. Not a large choice, but definitely adequate. The...

Thank Anne A
Reviewed 10 June 2015 via mobile

First hotel we have stayed and slept in where it was full, but the night was quiet. No one partying till the wee hours of the morning. Bed was comfortable, pillows were great. Room was clean and front desk staff friendly and welcoming. Truly was a great stay.

1Thank brdnut
Marlton, New Jersey
Reviewed 3 June 2015 via mobile

Overall this is been a pretty good stay. The room is clean, the gym is decent, and the market has a lot of options. The rooms off for small refrigerators which is a nice feature. The staff is friendly and I would definitely stay here again when in town.

Thank Fynride1
Rocky Mount, North Carolina
Reviewed 12 April 2015

Excellent stay. Comfortable and cozy room. Great location. Driving distance of restaurants and shopping centers. Second time staying here and I would definitely stay here again. About a 20 min drive from Kings Dominion.

Thank Angela P
Virginia Beach, VA
Reviewed 26 January 2015

Spent a Friday night here just recently. What we liked: 1) Clean room 2) Starbucks in lobby 3) Friendly front desk staff 4) Window that opens slightly for fresh air 5) Plenty of bed pillows and not all the same thickness 6) Nice area of town; felt comfortable going to my car at night 7) Near restaurants and other venues...

1Thank Ginny000

45 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (23)
Room/Suite (7)
Bathroom (5)
Hotel & Grounds (1)
Other (10)

Management photos: Courtesy of the property manager

All Management Photos (22)
Room/Suite (5)
Pool/Beach Area (1)
Dining (1)
Hotel & Grounds (2)
Business Centre/Function Rooms (1)
Other (12)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Richmond
0.1 km away
Residence Inn Richmond Northwest/Short Pump
0.7 km away
Fairfield Inn & Suites Richmond Short Pump/I-64
7.8 km away
Courtyard Richmond West
Courtyard Richmond West
#23 of 81 in Richmond
184 reviews
Show Prices
Show Prices
Show Prices
0.7 km away
Holiday Inn Express Richmond I-64 Short Pump Area
0.9 km away
SpringHill Suites Richmond Northwest
5.0 km away
Wingate by Wyndham Richmond Short Pump
Show Prices
Show Prices
Show Prices


  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Richmond Northwest/Short Pump

Address: 3950 Westerre Pkwy, Richmond, VA 23233 (Formerly Courtyard by Marriott Richmond Northwest)
Region: United States > Virginia > Richmond
Price Range: $151 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Richmond Northwest/Short Pump 3*
Number of rooms: 154
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com, Priceline, Travelocity and Expedia so you can book your Courtyard Richmond Northwest/Short Pump reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Richmond Northwest Hotel Richmond
Courtyard Richmond Northwest
Richmond Marriott
Richmond Courtyard
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Courtyard Richmond Northwest/Short Pump staff and other travellers.
1 question
Ask a question
Washington DC, District of Columbia
4 months ago

See all questions (1)

Questions? Get answers from Courtyard Richmond Northwest/Short Pump staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with king bed and sofa sleeper had balconies.”
 of 5 bubbles Soccercupcake, 21 Mar 2017 | Read review
“Stay away from 235 (right above a popular side entrance where the door is continously being slammed).”
 of 5 bubbles TSH74, 25 Sep 2016 | Read review
“Easy in d out on the interstate.”
 of 5 bubbles 779saundrah, 17 May 2016 | Read review
“Ask for Ernie,Bryan or Beverly”
 of 5 bubbles dapperdons, 8 Jan 2016 | Read review
“A room at the end of the hallway, away from the elevator and quieter; and closer to the stairs, would be my ideal room choice.”
 of 5 bubbles Michele_M90, 9 Dec 2014 | Read review
5 of 5