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Richmond Marriott

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Traveller (101)
Room & Suite (45)
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Overview
  • Excellent43%
  • Very good35%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
AMENITIES
Wifi
Parking
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Richmond Marriott
Special Offer: 50% Off Parking
Hotel deals
Offers from Richmond Marriott
Special Offer: 50% Off Parking
Hotel deals
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Reviews (885)
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Traveller rating
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362
316
128
47
29
Show reviews that mention
All reviewsthe concierge loungeconvention centervalet parkingfront desk staffhotel restaurantgreat customer servicedowntown areaup to datehotel staffnice staybed was comfortablevalet servicechecking inindoor poolstarbucksdawnlobby
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1 - 5 of 882 reviews
Reviewed 3 days ago

My colleagues and I have stayed at the Richmond Marriott a number of times while in town and it has become our venue of choice. The staff is incredibly friendly, the rooms are comfortable, and the location is very convenient to many of the downtown...More

Thank BusinessTraveler303
Reviewed 1 week ago via mobile

This is basically a standard 1980s Marriott that hasn’t been updated since then. While the staff are quite pleasant and the location is excellent, the hotel isn’t quite up to modern standards. The lounge, while providing a decent spread and staffed by very attendant workers,...More

Thank Russell P
Response from tnquarles, Front Office Manager at Richmond MarriottResponded 3 days ago

Thank you for taking the time to review our property. I gather that you are one of our valued Marriott Rewards Members from your comments regarding the Concierge Lounge. We definitely appreciate your loyalty to the Marriott Brand and are very sorry that our property...More

Reviewed 1 week ago via mobile

Very busy weekend at this hotel but all went well. It was graduation for VCU. Rooms are a little pricey. But the main thing thing that bothered me was I could hear people in the hall talking. Like they were right in the room with...More

Thank Catbird370
Reviewed 2 weeks ago

I attended a conference here. The staff was very helpful. I especially appreciated JaBria at the front desk and J Ron the bellman, they both went above and beyond to help me get settled in for the week I was there

Thank rejrsb
Reviewed 2 weeks ago via mobile

My husband and I stayed at the hotel to be close to the Richmond Convention Center and it did not disappoint- within walking distance which was awesome- hotel was packed because of the show. It accommodations were great- clean and comfy my two favorite things...More

1  Thank Jen111501
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$157 - US$286 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Romantic Hotel in Richmond
#17 Business Hotel in Richmond
#18 Family Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$157 - US$286 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Romantic Hotel in Richmond
#17 Business Hotel in Richmond
#18 Family Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (101)
Room & Suite (45)
Pool & Beach (2)
Dining (1)
Business Centre & Event Rooms (15)
Questions & Answers
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Barbara T
May 28, 2016|
AnswerShow all 5 answers
Response from TJHolland | Reviewed this property |
No, in our stay we only saw the indoor pool. The hotel is Downtown area.
1
Vote
Abowen75
September 12, 2015|
AnswerShow all 9 answers
Response from Hot-tea-and-Scones | Reviewed this property |
The Marriott is between.5th and 6th streets. The national is at 7th Street. The walk is very short. But Richmond is not known for being a safe place. I would be very cautious walking anywhere in Downtown Richmomd after... More
2
Votes
TonyaP70
August 10, 2015|
Answer
Response from German G | Reviewed this property |
No hot tub
0
Votes
Room Tips
"Firmer pillows, please!"
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"Excellent!"
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"TP wouldn't stay on the holder."
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"To get a better room, choose a different hotel."
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