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Richmond Marriott

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#16 of 80 Hotels in Richmond
Certificate of Excellence
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636 Reviews from our TripAdvisor Community

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Showing 633: English reviews
Reviewed 26 August 2015 via mobile

I cannot say enough how wonderful the staff was at the Richmond Marriott. We we had five days of meetings and ate almost every meal in one of the many meeting rooms. They went above and beyond to make us feel welcome. The hotel has complementary items just in case you forget something like us. They brought it to our...

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Helpful?
1Thank Cliff D
Tony G, General Manager at Richmond Marriott, responded to this review

Thank you for sharing your feedback regarding your stay. We are glad you enjoyed our staff service and we were able to host an excellent experience you!

Denver, Colorado
Reviewed 22 August 2015

I recently stayed for two nights. Bed were comfortable, nice room, and very quiet. The meals provided for our board meeting were well prepared with many offerings. The staff was very helpful and polite.

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Helpful?
Thank SassyRat
Bruges, Belgium
Reviewed 19 August 2015

Great water pressure in the shower, comfortable beds and very nice staff make this a good choice when staying in the downtown area. Despite a few detours for roadwork, the hotel is easy to access. The valets retrieve the cars quickly with little to no wait. The rooms are decent sized rooms with nice furnishings.

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Thank Kikilodica
Reviewed 17 August 2015

I held my family reunion in this hotel. The event staff, were a pleasure to work with!! Throughout the entire planning process, they were there ensuring I had all the information needed for a successful event. The weekend of the event, set up was on time, dinner was served on time and they even adjusted to all of the changes...

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Thank Rochelle M
Virginia
Reviewed 12 August 2015 via mobile

Friendly service. Quiet hotel. Decorated nicely. Great for special occasions. The restaurant has a lunch buffet. The food is good. It is priced at $12. It costs extra to park but it is downtown so that is to be expected.

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Helpful?
Thank Hot-tea-and-Scones
Tony G, Front Office Manager at Richmond Marriott, responded to this review

Thank you for sharing your feedback regarding your stay. We are glad you enjoyed our food and beverage outlets. We hope to see you back in Richmond soon!

Rock Hill, South Carolina
Reviewed 8 August 2015

Hotel is in DOWNTOWN Richmond, nice location. We had a family of six, so we had adjoining rooms. Our room had much more room than the other room. We were on the 3rd floor and had nice views of the city. Upon arrival we did notice that our bathroom had overflowed with bubbles, so not sure if it was from...

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Helpful?
Thank Chelle W
Curtice, Ohio
Reviewed 7 August 2015

The property is in a prime location and across the street from the convention center. It's a short ride to area eateries and attractions. The rooms and lobby area are very clean and the staff obviously takes pride in their work. The hotel bar staff was friendly and quick even during busy periods. Richmond was a quieter town then I...

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Helpful?
Thank PfeiffersOnTheGo
Tony G, General Manager at Richmond Marriott, responded to this review

Thank you for sharing feedback regarding your experience. As we strive for an excellent experience each time our guests are home away from home, please know that we have shared this wonderful feedback with our staff! We want them to continue striving for nothing less than outstanding service. We hope to see you back in the future, until then thank...

Washington DC, District of Columbia
Reviewed 4 August 2015

Recently stayed at this Marriott property after having stayed here several years ago for my nephew's wedding. Convenient if you are attending a conference or in my case Redskins Training Camp. Unfortunately, the hotel was understaffed. My room rate included valet parking which I thought would be a step up compared to the adjacent parking garage I used during my...

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Helpful?
Thank ttkeeney
Tony G, General Manager at Richmond Marriott, responded to this review

Thank you for sharing your feedback regarding your experience. As we strive for an excellent stay for each of our guests, it looks as if we have fallen short in your expectations. I can certainly understand your frustrations regarding your experience with out Food and Beverage outlets, especially if we were unable to accomodate you at the time. We have...

England
Reviewed 3 August 2015

Pros- 1.Excellent Staff with Crystal so very helpful. 2.large rooms(1410:1401 &1610) very quiet and excellent beds. 3.Hotel is next door to conference centre so great for business. 4.Some good restaurants and bars 10 minutes walk away. Cons- 1The dreaded shower curtains in bathrooms . 2.Breakfast buffet very average. Footnote-- This is the second Marriott I have used in last year...

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Thank 40yearsoftravel
Concord, North Carolina
Reviewed 3 August 2015

I made a reservation here months ago for the weekend of the Wizard World Comic Con, because the hotel is across the street from the Convention Center where the con was held. But when we arrived, we were told they didn't have a room for us and that we were being sent to the Hilton Garden Inn next door. I...

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1Thank CPLovesCats
Tony G, General Manager at Richmond Marriott, responded to this review

Thank you for sharing your experience regarding your stay over this past weekend. After reviewing your feedback, I can certainly understand the frustration you had regarding your stay especially since we are near the Convention Center where Wizard World was taking place. Unfortunately, as the Front Office Manager stated we had guests stay over an additional day and did not...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
T-Miller's Sports Bar & Grill
T-Miller's Sports Bar & Grill
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Situated in the heart of downtown, the newly renovated Richmond Marriott offers a blend of luxury and Southern charm. Guests entering this award-winning hotel in downtown Richmond will enjoy prime location within steps of the Richmond Coliseum, the State Capitol Building, and CenterStage Theater, while being connected to the Greater Richmond Convention Center via skywalk. Guests will be greeted with a warm welcome to a stylish lobby that is highlighted by modern decor, a Starbucks Coffee Shop, and a concierge desk. The well-appointed guest rooms and suites offer stunning city views, Marriott's signature Revive(R) bedding, and flat-screen TVs with premium cable. The onsite T-Miller's Sports Bar & Grill provides a delicious menu of American favorites combined with craft beer and signature cocktails. Guests looking to head out for the evening can start off the night at the lobby's Liberty Bar, and take the complimentary shuttle to a number of diverse dining and entertainment venues. With over 26,000 sq. Ft. Of newly-renovated event space, this hotel also provides an excellent destination for hosting business meetings, corporate conferences, and wedding receptions in Richmond. Whether you are staying for business or taking a weekend getaway, the Marriott hotel is the perfect choice for your next trip to Richmond, VA. ... more   less 

Additional Information about Richmond Marriott

Address: 500 East Broad St, Richmond, VA 23219
Region: United States > Virginia > Richmond
Price Range: $232 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Richmond Marriott 3.5*
Number of rooms: 410
Reservation Options:
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Also Known As:
Richmond Marriott Hotel Richmond
Marriott Richmond
Hotel Style:
#16 Romantic Hotel in Richmond
#17 Business Hotel in Richmond
#18 Family Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Richmond Marriott staff and other travellers.
6 questions
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Rutherford, New Jersey
7 months ago
Albany, New York
over a year ago
Radford, Virginia
over a year ago

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Questions? Get answers from Richmond Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors (on the "even side") have great views of the city and river”
 of 5 bubbles DoodahMike, 4 Jan 2017 | Read review
“best views of downtown Richmond”
 of 5 bubbles 968ChrisA, 6 Dec 2016 | Read review
“Choose a top floor to enjoy the view.”
 of 5 bubbles 280paigeg, 22 Nov 2016 | Read review
“Choose a room that does not smell moldy or like mildew.”
 of 5 bubbles CWhiteSolace, 21 Nov 2016 | Read review
“high floors and away from the elevators - lots of rooms to choose from”
 of 5 bubbles j19283745, 2 Nov 2016 | Read review
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