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Extended Stay America - Richmond - W. Broad Street - Glenside - North

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Traveller (27)
Room & Suite (11)
Dining (1)
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Overview
  • Excellent51%
  • Very good19%
  • Average9%
  • Poor9%
  • Terrible12%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Outdoor pool
Non-Smoking Rooms
Suites
Fitness centre
2 Star Hotel
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Rooms
Jun. 5Jun. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (107)
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Reviewed 13 November 2017

Enjoyed my stay at the facility. We will return to future stays with you. I really enjoyed the Kitchette that was given. That really set it off being able to cook for myself there. That was remarkable to be able to do everything in one...More

Review collected in partnership with Extended Stay
Thank charlescC9975OV
Response from 00esa, Manager at Extended Stay America - Richmond - W. Broad Street - Glenside - NorthResponded 14 November 2017

Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and review like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming...More

Reviewed 13 November 2017

Francis was so great to work with on check in and check out! We had been traveling all day and it was so nice to work with her. Her hospitality was so kind and sincere she made the process quick and easy so we could...More

Review collected in partnership with Extended Stay
Thank 601jeaninef
Response from 00esa, Manager at Extended Stay America - Richmond - W. Broad Street - Glenside - NorthResponded 14 November 2017

Thanks for the gracious review. Our staff is committed to providing excellent service, so Francis will be happy to know her efforts helped make your stay a great one. It was a pleasure having you at Extended Stay America, and we look forward to hosting...More

Reviewed 25 September 2017

My experience with the Extended Stay North has been nothing but a wonderful experience. The rooms were very spacious and clean. The staff was great to work with and I would highly recommended the facility to family and friends. The location of the facility is...More

Thank elnorasapp
Response from 00esa, Manager at Extended Stay America - Richmond - W. Broad Street - Glenside - NorthResponded 25 September 2017

Elnora, thank you for sharing your wonderful experience at Extended Stay America. We are delighted to read you loved the comfort of your well-appointed room and enjoyed the convenience of our prime location. We appreciate you recommending us and look forward to hosting you again...More

Reviewed 12 August 2017

Let's see... Non-smoking? No. We have to leave the bathroom door closed in our room, as tobacco smoke wafts through the vent in the bathroom stinking up the entire roomand making it smell like the inside of a casino. Housekeeping? Sofa and other surfaces were...More

1  Thank bgluckma
Response from 00esa, General Manager at Extended Stay America - Richmond - W. Broad Street - Glenside - NorthResponded 13 August 2017

Please accept our sincere apologies for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why...More

Reviewed 9 July 2017

The stay here was a wonderful experience. The rooms are very neat spacious and clean. The staff are all wonderful, and always willing to help. They always greet you with a smile and hello. The pool is a added amenity that makes the stay even...More

Thank Pamela S
Response from 00esa, General Manager at Extended Stay America - Richmond - W. Broad Street - Glenside - NorthResponded 10 July 2017

Pamela, thank you for sharing this review and for your recommendation. We are so happy you were overwhelmed not only by our friendliness but also with your comfortable room. We hope to welcome you and your family back soon at Extended Stay America - Richmond...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$101 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$101 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (27)
Room & Suite (11)
Dining (1)
Pool & Beach (1)
Business Centre & Event Rooms (1)
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Room Tips
"Third level is great, little to no noise"
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"Look elsewhere"
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"All rooms come with sleeper sofas"
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"Be sure to ask for dishes, utensils, and pots and pans at checkin."
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