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I stayed in hotel during a business trip, The hotel is very nice, the bed was comfortable and the room was clean. The location was good, and the staff were very friendly. All in all, it was nice. The first night I was woke up...More
Holy cow! We had a terribly long and stressful drive from Vero Beach, FL to Richmond, VA in a torrential storm and neither myself or my partner were in high spirits when we walked into the lobby at 2 am. However, the lovely (“and handsome”...More
1 Thank Francis M
Response from SMI-Hotelgroup, General Manager at Four Points by Sheraton RichmondResponded April 17, 2018
Francis, thank you so much for your review of Four Points by Sheraton Richmond. You really had a long trip up from Florida and we are glad you chose to stay with us.
Our first priority is always our guests. I am ecstatic to read...More
this is a shout out to Jennifer, Mark and Jacob who work at lobby reception desk--fabulous customer service ! Lots of nice restaurants nearby, nice pool and walking path around a lake adjacent to hotel. breakfast and lunch provided for our group all week was...More
We checked on very late and Jacobi at the front desk was very professional and helpful. Our room was SUPER comfortable. Loved the shower !!
Check out with Monica was Perfect too :0))))
We will be back. Thank You for your hospitality!
Response from SMI-Hotelgroup | Property representative |
No we do not charge a pet fee. We simply request that you fill a waiver for your pet. We love our four legged friends and do not have a size limit as long as they are well behaved. Please let us know if you have any other... More
No we do not charge a pet fee. We simply request that you fill a waiver for your pet. We love our four legged friends and do not have a size limit as long as they are well behaved. Please let us know if you have any other questions the front desk will be happy to assist.