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Holiday Inn Richmond South-Bells Road

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Holiday Inn Richmond South-Bells Road
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254 Reviews from our TripAdvisor Community

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Showing 249: English reviews
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Wichita, Kansas
Reviewed 4 days ago NEW

The King Room was spacious and clean, just felt worn out. Ground level was very noisy in the morning. Bed was comfortable, amenities were good. Friendly service. It was winter, but it looked like they had a great outdoor pool for the summer. A lot service crews stay here. Big trucks in the parking lot with early morning exits.

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Helpful?
Thank Doughnuts61
Hotel M, Guest Relations Manager at Holiday Inn Richmond South-Bells Road, responded to this review

Dear Doughnuts61 , Accept my sincere apologies part of the issue you had during your stay, I truly appreciated your time to reach us back, I will surely address this to our specific department to make it right for your and other guest's future stay, of course we would love to have you as a guest whenever your plans bring...

Bonita Springs, Florida
Reviewed 1 week ago via mobile

My husband was in the hospital and this hotel was suggested. Room was clean and comfortable. Having a restaurant inside the hotel was a big plus. Even though the hotel is right off I95, you didn't hear the traffic. Their handicap rooms are spacious as are the regular rooms. There is a Subway restaurant across the street and a McDonalds...

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Helpful?
Thank Sue R
Hotel M, General Manager at Holiday Inn Richmond South-Bells Road, responded to this review

Dear Sue R, Thank you for taking the time to tell us about your experience at Holiday Inn, S Bells Road Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve...

Reviewed 16 March 2017

My twelve year old son and I stayed here with his soccer team for a tournament this past weekend. We arrived very late and after a nice enough experience checking in went up to our room. As soon as we came out of the elevator, we were greeted with an overwhelming smell of marijuana smoke. I rushed my son into...

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Helpful?
Thank Jeff S
Hotel M, General Manager at Holiday Inn Richmond South-Bells Road, responded to this review

Dear Jeff S, Accept my sincere apologies part of the issue you had during your stay, I truly appreciated your time to reach us back, I will surely address this to our specific department to make it right for your and other guest's future stay, of course we would love to have you as a guest whenever your plans bring...

Reviewed 13 March 2017 via mobile

This hotel should have 1 star. It is old and smelly. The bathroom has mold in the shower. The hand held bar that protects you from sleeping and falling was once there, now broken off the wall. The restaurant was a disaster. They tell you when you get there that you'll have to wait 45-60 minutes for your dinner. Very...

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Helpful?
Thank Bo W
Hotel M, General Manager at Holiday Inn Richmond South-Bells Road, responded to this review

Dear Bo W, Thank you for taking the time to tell us about your experience at Holiday Inn, S Bells Road Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve...

West Babylon, New York
Reviewed 12 March 2017 via mobile

Great hotel. Very clean large room. Well appointed. Very comfortable beds. Usually afraid to sit on the easy chairs. This one was so comfy with leather protecting heavy use areas. (Great for a germophobe like me) Carpet was clean and unstained...bare foot walkable. And ohhhh the hot, hot shower! No continental breakfast but there is a restaurant at the hotel....

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Helpful?
Thank Lonnie M
Hotel M, General Manager at Holiday Inn Richmond South-Bells Road, responded to this review

Dear Lonnie M, Thank you for taking the time to tell us about your experience at Holiday Inn, S Bells Road Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve...

New City, New York
Reviewed 26 February 2017

Paid for trip through Priceline. Besides fact that they never did my wake up call, they had nerve to charge me $75 even though I paid through Priceline. Oh, and when I told manager in morning that they never did wake up call, he had nerve to say there is no way to check if there is record of request....

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Helpful?
Thank newcityman
IHGService, Guest Relations Manager at Holiday Inn Richmond South-Bells Road, responded to this review

Hello newcityman, Thank you for taking time to share your experience with us. I am sorry that the level of service you received was unacceptable. I have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Best Regards, John O Case Manager IHGService

New Brunswick, Canada
Reviewed 25 February 2017

great hotel ,front desk very friendly ,food good rooms are clean , bathroom clean , staff were all great has a shuttle to an from air port the driver was supper an very polite ,staff whent over the top to keep all the clowns happy lol ,air lines use this hotel awesome place to stay

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Helpful?
Thank james m
Hotel M, General Manager at Holiday Inn Richmond South-Bells Road, responded to this review

Dear clown convisca, Thank you for taking the time to tell us about your experience at Holiday Inn, S Bells Road Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve...

Reviewed 16 January 2017

Stayed in this hotel overnight on way back from Tampa. The hotel is clean, nice, big rooms, good wifi. When departing hotel, we forgot one bag with multiple electronic items. Hotel was very helpful in sending our bag by FedEx. They packed the bag and sent by FedEx to us within 3 days. Thank you.

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Helpful?
Thank jo t
Hotel M, General Manager at Holiday Inn Richmond South-Bells Road, responded to this review

Dear jo t, Thank you for taking the time to tell us about your experience at Holiday Inn, S Bells Road Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve...

Thane, Maharashtra, India
Reviewed 29 December 2016

I was driving from NYC to Charlotte and decided to stay the night at Richmond and booked this hotel and when I checked out, I think I should've booked another IHG property. Cons: 1. Free coffee in the lobby is only available till the restaurant is open. 2. The bathroom was flooded with water as there was a leak in...

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Helpful?
1Thank Vivek_Pant
Hotel M, General Manager at Holiday Inn Richmond South-Bells Road, responded to this review

Dear Vivek_Pant, Accept my sincere apologies part of the issue you had during your stay, I truly appreciated your time to reach us back, I will surely address this to our specific department to make it right for your and other guest's future stay, of course we would love to have you as a guest whenever your plans bring you...

Reviewed 4 December 2016 via mobile

I am staying at a nearby hotel, and thought I could get a decent burger and a beer here. It's a nice place, with lots of TVs. It advertizes online "all the games." No, only one game, on all the TVs. First red flag. I sat down for about 15 minutes, and was not greeted by a server. Second red...

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Helpful?
Thank ABC757
Hotel M, General Manager at Holiday Inn Richmond South-Bells Road, responded to this review

Dear ABC757, Accept my sincere apologies part of the issue you had during your stay, I truly appreciated your time to reach us back, I will surely address this to our specific department to make it right for your and other guest's future stay, of course we would love to have you as a guest whenever your plans bring you...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
WARM WELCOME A new signature arrival will welcome you to the property including new lighting, to guide your way, landscaping & design features that creates an energized & branded sense of welcome that is universally recognizable. Customized music & scent selections engage guests in a full sensory experience. New Service Promise: A Best-in-Class service culture Stay Real to further ensure the team develops the behaviors & skills to serve guests so they feel like individuals & not numbers; genuine people delivering real service. We are Richmond s NEWEST Holiday Inn located near the airport (RIC). Located off of I-95 at Belles Rd., exit 69 & near I-64 & I-895. Our full-service facility will take care of all your needs & exceed your expectations! See a different game in the Sporting News Grill, a sports themed restaurant to provide the perfect place to connect, dine & catch your favorite team in action during a stay at the Holiday Inn Richmond. CLOSE TO WHERE YOU NEED TO BE Minutes away from; Richmond International Airport (RIC), Phillip Morris, Honeywell, Dupont & Fort Lee & the other many companies in the area. Also, enjoy the many attractions in Richmond; Richmond International Speedway, Kings Dominion & Brown s Island. ... more   less 

Additional Information about Holiday Inn Richmond South-Bells Road

Address: 4303 Commerce Road, Richmond, VA 23234
Region: United States > Virginia > Richmond
Price Range: $119 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Richmond South-Bells Road 3*
Number of rooms: 167
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Hotels.com, Hotwire, Priceline, Travelocity, TripOnline SA, getaroom.com and HotelQuickly so you can book your Holiday Inn Richmond South-Bells Road reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Richmond South-Bells Road Hotel Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Richmond South-Bells Road staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Richmond South-Bells Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Unless you are getting up early avoid the ground floor if possible to avoid some of the noise.”
Doughnuts61, 19 Apr 2017 | Read review
“Eat out. The in house catering option is awful. The beer selection at the grill is OK.”
, 16 Mar 2017 | Read review
“we were on the 5th floor good rooms”
jamesmV2244OS, 25 Feb 2017 | Read review
“Good tip, go nearer the town.”
, 31 Jul 2016 | Read review
“Beautiful and comfy rooms!”
destinyanavarro, 19 Jul 2016 | Read review
5 of 5