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Extended Stay America - Richmond - W. Broad Street - Glenside - South

83 reviews
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Traveller (13)
Room & Suite (5)
Dining (1)
Overview
  • Excellent34%
  • Very good19%
  • Average8%
  • Poor19%
  • Terrible20%
Travellers talk about
“bob evans”(3 reviews)
“granola bars”(3 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Family Rooms
Kitchenette
Pets Allowed
Wheelchair Access
2.5 Star Hotel
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Offers from Extended Stay America - Richmond - W. Broad Street - Glenside - South
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (83)Write a Review
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All reviewsbob evansgranola barstraveling with petslong term staygrab and gohome away from homerecommend this hotelbroad stroom was cleanother hotelsnice roomskitchenetteconvenience
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1 - 5 of 81 reviews
Reviewed 1 week ago

When I booked my reservation here for 1 week I was welcomed by a gentleman working at the front desk and all was well. After the first week, I decided to stay again and renewed my reservation for an additional week (12.31.17 to 01.07.18) or...More

Thank dlatisha9
Response from 00esa, Manager at Extended Stay America - Richmond - W. Broad Street - Glenside - SouthResponded 1 week ago

Latisha, please accept our apologies as well every assurance that we will be working to address the concerns outlined in your review. Our staff typically does a terrific job responding to our guests’ needs, so we're sorry that did not happen in your instance. We...More

Hotel's Favourite
Reviewed 2 weeks ago

friendly, clean, courteous easy to find places staffs are friendly very nice hotel convenient place from where i needed to be did not have car ubered they found the hotel with no problem nice rooms was able to cook whenever i wantedMore

Review collected in partnership with Extended Stay
Thank Shelly A
Response from 00esa, Manager at Extended Stay America - Richmond - W. Broad Street - Glenside - SouthResponded 2 weeks ago

Shelly, thanks for choosing Extended Stay America and for the wonderful feedback. We are delighted to read you were not only pleased with our convenient location but also with your spotless room and the service we offer. Your praises have been shared with entire team,...More

Reviewed 3 December 2017

Happy with stay, clean and comfortable. Good for a long-term stay. For the money, you cannot go wrong. The area is commercial and lots of shopping and dining on the 5 miles stretch of W Broad St. Start there and head west to the mall.More

Review collected in partnership with Extended Stay
Thank Andrew M
Response from 00esa, Manager at Extended Stay America - Richmond - W. Broad Street - Glenside - SouthResponded 4 December 2017

Andrew, thank you for being our guest at Extended Stay America. It’s good to know our location was convenient for your visit and that you also found us to be of a good value in the area. We work hard to provide high levels of...More

Reviewed 22 November 2017

Very accommodating staff. Room was clean, and everything was I working order. I will certainly stay here again should I find myself needing hotel accommodations in the future. This is my first time traveling with pets, and I was amazed at how clean the room...More

Review collected in partnership with Extended Stay
Thank d_rae0563
Response from 00esa, Manager at Extended Stay America - Richmond - W. Broad Street - Glenside - SouthResponded 23 November 2017

Thank you for being our guest at Extended Stay America. We believe that an excellent stay begins with fresh, clean accommodations so we're glad to know you loved our guest rooms. We appreciate your business and look forward to seeing you again in the near...More

Reviewed 21 November 2017

The associates in the office were pleasant, professional and accommodating. The lighting outside the hotel was poor, the rooms were dated, smelly and dusty. The walls were paper thin and I was awaken at 3am by my neighbors yelling and cursing at one another. The...More

Review collected in partnership with Extended Stay
Thank michellecI1195CL
Response from 00esa, Manager at Extended Stay America - Richmond - W. Broad Street - Glenside - SouthResponded 22 November 2017

We would like to offer our apologies for the problems you encountered while you were here. On rare occasions we have guests who do not adhere to the property rules concerning noise, resulting in disrupted sleep and annoyance for all those in the immediate vicinity,...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Laundry Service
Room amenities
Microwave
Details
Price range
US$76 - US$99 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$76 - US$99 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (13)
Room & Suite (5)
Dining (1)
Hotel & Grounds (14)
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Room Tips
"if you are coming for long term, pack your stuff in storage"
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"Do yourself a favor and dont bid or use express deals for hotels on west broad street"
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"I have stay in both area, upper and ground level love them both."
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"Do not stay here"
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