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Extended Stay America - Richmond - W. Broad Street - Glenside - South

81 reviews
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Traveller (13)
Room & Suite (5)
Dining (1)
Overview
  • Excellent35%
  • Very good19%
  • Average8%
  • Poor19%
  • Terrible19%
Travellers talk about
“bob evans”(3 reviews)
“granola bars”(3 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Richmond - W. Broad Street - Glenside - South
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Rooms
Dec 24Dec 25
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1 room, 2 adults, 0 children
Standard Room
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Reviews (81)Write a Review
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All reviewsbob evansgranola barstraveling with petsgrab and gohome away from homerecommend this hotelroom was cleanother hotelsplace to staykitchenetteconveniencevirginia
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11 - 15 of 79 reviews
Reviewed 8 August 2017

Long term stay Extended stay is a great hotel, but just a few hang-ups.The price is affordable.To conclude its an ok place to stay. They give you muffins, coffee and granola bars as part of staying at the hotel.More

Thank devettathornton11
Response from 00esa, General Manager at Extended Stay America - Richmond - W. Broad Street - Glenside - SouthResponded 9 August 2017

Thank you for taking the time to share your feedback. We are pleased you were overall satisfied with your stay and that you liked the value we offer. We hope you will choose us again the next time you are in this area. Sincerely, General...More

Reviewed 26 July 2017

Let me start off by saying my last review was a 1 for this hotel. The manager responded on here and said to contact them if i wanted to discuss or would stay there again . I did and this was the response I got...More

Thank bking406
Response from 00esa, General Manager at Extended Stay America - Richmond - W. Broad Street - Glenside - SouthResponded 27 July 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

Reviewed 23 July 2017

This property is terrible. Outside doors, staff that looks as if they are high, and a clientele that appears to be using the hotel hourly. We felt extremely unsafe. There are TWO extended stays in the same parking lot, do NOT get them confused. On...More

Review collected in partnership with Extended Stay
Thank I6963WKkatherinep
Response from 00esa, General Manager at Extended Stay America - Richmond - W. Broad Street - Glenside - SouthResponded 24 July 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

Reviewed 9 July 2017 via mobile

I have a wonderful stay at this hotel. The rooms are so clean and neat. The staff is very helpful and always pleasant. The rooms are spacious and like a home away from home. The staff always greets with a smile and a hello. The...More

Thank Pamela S
Response from 00esa, General Manager at Extended Stay America - Richmond - W. Broad Street - Glenside - SouthResponded 10 July 2017

We appreciate you being our guest at Extended Stay America - Richmond - W. Broad Street - Glenside – South. It’s our pleasure knowing you loved your spotless room and the excellent service we offered. Thanks for recommending us, and we hope to welcome you...More

Reviewed 8 July 2017

My room was not clean properly. Pizza crust behind the inclined chair. The room had an odor. The room need an upgrade. The kitchen need an upgrade. The bed was not comfortable. For the price u pay could be way better.More

Review collected in partnership with Extended Stay
Thank michellebJ310VV
Response from 00esa, General Manager at Extended Stay America - Richmond - W. Broad Street - Glenside - SouthResponded 10 July 2017

Michelle, I apologize for the cleanliness issues you experienced during your recent business stay. We are really sorry that your room was not serviced and cleaned to the level it should have been, and for the inconvenience caused. Your review will be taken as a...More

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Traveller (13)
Room & Suite (5)
Dining (1)
Hotel & Grounds (14)
About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Laundry Service
Room amenities
Microwave
Details
Price range
US$64 - US$90 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$64 - US$90 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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