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Courtyard Richmond West

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#24 of 81 Hotels in Richmond
Certificate of Excellence
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1 room 2 adults 0 children
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183 Reviews from our TripAdvisor Community

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Showing 181: English reviews
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Tampa, Florida
Reviewed 1 week ago via mobile

I typically stay at full service Marriotts but I had a great experience at this Courtyard. Great location and staff were friendly and went out of their way for me. Special thank you to Claudia, Kitty, and Virginia

Thank Jeffrey A
Columbus, Ohio
Reviewed 2 weeks ago

I frequently stay at Courtyards; however, the Bistro at this particular location really impressed me. The service was excellent. Claudia and Kitty were so friendly, patient, and helpful to me and my picky 5 yr old. The coffee cake she suggested was AMAZING. Will definitely recommend.

Thank rrussell545
Reviewed 2 weeks ago

Claudia Kitty and Virginia made our mornings special at your property. They were professional,kind,wArm and welcoming. You are lucky to have them as employees. Keep up the great service. Check In Was efficient and the front desk staff was professional and listened to our needs for a quiet room. The room was clean and we were comfortable. Loved the beds.

Thank Ann P
Upper Marlboro, Maryland
Reviewed 2 weeks ago

My room was perfect and the atmosphere was great. I love the service and food prepared by Claudia, Kitty and Virginia in the Bistro. Most enjoyable was the conversation... The staff was personable; it felt like home! -CJ

Thank carverpace
Reviewed 3 weeks ago via mobile

I've been staying at this hotel for over 10 years during my business trips. All the staff is so welcoming, rooms clean and they even remember you when you go back. I eat breakfast at the cafe every time I visit because the staff, Claudia, Kitty and Virginia, treat you better than some staff at a 5 star hotel. The...

Thank Paul P
Richmond, Virginia
Reviewed 3 weeks ago

We have visited several times on our trips to Richmond. Lot's of experienced folks including a very hands on GM! Rooms are always clean and the bistro & lobby area are well appointed and friendly. Quick and easy check-in & out with a smile.Lot's of restaurant choices nearby.

Thank WRon
Reviewed 3 weeks ago via mobile

A hotel with a great location. A space out parking lot for the guest. Lovely clean lobby. I was greet as a loyal member by front desk agent Krystal she was very professional and very welcoming. The room was countable and had living room area with nice balcony view of the grounds of the hotel. The bedroom came with a...

Thank Miapr
Reviewed 4 weeks ago via mobile

We visited overnight and we're pleasantly surprised with the service. Claudia, Kitty, and Virgnie we especially friendly at the bistro. Checking was super easy! Rooms were clean and beds were very comfortable. As usual, Marriott does not disappoint.

Thank Julienne Z
Daytona Beach
Reviewed 14 February 2017

Great hotel with a lot of experienced associates. Really made me feel at home. The GM was serving coffee in the morning and was extremely friendly and welcoming. They even went out of the way to get me things I needed when the grab and go was sold out.

Thank Jessica N
Reviewed 13 February 2017

We use the Courtyard weekly for an all-day monday meeting. the ladies at the Cafe are AMAZING to work with and I wanted to highlight what a fabulous job they do. Claudia, Virginie & Kitty are always professional and easy to work with when i am rushing to get my coffee in between my breaks.

Thank Beth L

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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Courtyard Richmond West

Address: 6400 W Broad St, Richmond, VA 23230-2012
Region: United States > Virginia > Richmond
Price Range: $159 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Richmond West 3*
Number of rooms: 145
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Also Known As:
Courtyard By Marriott Richmond West Hotel Richmond
Richmond Courtyard
Richmond Marriott
Hotel Style:
#26 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Richmond West staff and other travellers.
3 questions
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Denair, California
over a year ago
Riverside, Rhode Island, United States
over a year ago
Fredericksburg, Virginia
over a year ago

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Questions? Get answers from Courtyard Richmond West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for end room near park Iot”
 of 5 bubbles annpY1797SA, 5 Mar 2017 | Read review
“first floor oppose the main entrance is quieter”
 of 5 bubbles carverpace, 4 Mar 2017 | Read review
“Rooms facing the parking lot on the first floor. Convenient to lot through sliders or doors nearby.”
 of 5 bubbles WRon, 25 Feb 2017 | Read review
“Some first floor rooms can have direct access for unloading a lot of luggage.”
 of 5 bubbles BlueRidgeMtnGirl, 23 Jan 2017 | Read review
“Courtyard rooms are quieter than outside rooms.”
 of 5 bubbles 609debbiew, 15 Jan 2017 | Read review
5 of 5